Read user reviews of Post Office from customers past and present, and share your own experiences with others by submitting your own review at the bottom of the page.
|Post Office Summary|
"my son just been to post office to change £500.00 and only got 550 euros is this right ?? because on here it says 572 euros has he been done or can we go back to see what has gone wrong ??."
"I ordered euros from the Post Office on line on Monday afternoon and they were delivered to my door Wednesday lunch time,and I live in a rural area of Scotland.This is the first time I have used the Post Office and I will certainly use them again. They done everything they said they would. Well Done Thank You."
"Currency exchange rate at local post office is fair enough and offers good value for money exchanged"
"Just collected €500 from my local post office in Pontefract, West Yorkshire. So easy to buy on line, really good rate of exchange and the paperwork and ID requirements on collection were so simple. Must mark it down a star though, as the 'one-man' counter service was so slow and inefficient.I queued for nearly 20 minutes behind a load of customers either collecting pensions, cashing money bags in or posting eBay packages! Next time I'll get the PO to deliver to my home!"
"The Post Office makes currency exchange easy. efficient and above all convenient. I particularly like the online ordering service, within 48 hours invariably and reliably all sorted. That way I only need to queue once :). Highly recommended!"
"Ordered Turkish lire on Wednesday received next day before 1pm excellent service"
"I've used this site twice in last two weeks for both € and $. People are getting so confused about the PO internet rate and the PO counter rate. Internet rates should be compared with other similar on-line providers and counter rates with other high street/airport providers. As a consequence the rating for this site is not truly reflective of how good the service actually is. The PO should assign a 'moderator' to the comments and take off inappropriate and incorrect comments where many customers are comparing the PO's counter rates with its internet rates. Perhaps the PO is not bothered about these ratings otherwise it would 'vet' them first and 'moderate' them. Regardless I will continue to use this excellent service to get a great exchange rate and convenient collection service from my local PO."
"perhaps if people read these reviews before using this service, they wouldn't mess up and then write a bad review because of their own stupidity! used the ON-LINE service to get a great rate and picked up the euros dinnertime the next day at my local post office"
"Excellent. I ordered mine and the money was delivered the following morning. For those who complain about the Post Office, you have wasted your time. The Post Office, you have to have ID and wait."
"Pathetic: Rate shows 1.21, sent wife into local PO and came away with a rate of 1.15. loss of 22.5 euros on 450 pounds, Bloody rip off, recommend people to avoid PO and use other on line service where rates are better"
"This is for all those people who have given the online Post Office a poor rating due to either buying over the counter or collecting from the local Post Office. The idea of online is exactly what it says and means.The Local P.O's are franchised and the owners have to make a living with all the overheads that an online system doesn't have so it stands to reason that the rates will be less. I have NO involvement with the P.O. or any of its branches but I have used the online quite a few times and can not fault them and will be using them again in about three weeks time."
"No problem ordering money but beware my Transaction would not print out for confirmation and had to contact them."
"Have used this online service many times for Australian dollars, Euros and polish Zloty, all rates were competetive and the ordering couldn't be simpler. I checked first with my bank to clear up any charges issues. Ordered One day and delivered the next, impressive."
"The rates are good and it is quick on delivery BUT PLEASE CHECK WITH YOUR BANK AS THEY CHARGE FOR THE TRANSACTION. Sometimes 2.5% on the deal and that can make quite a difference. Not the Post Offices fault just the banks trying to make more money."
"Ordered Euros on Monday, collected on Wednesday! Couldn't have been easier and a good exchange rate too!! Will definitely use this service again!"
"Got the same rate at my local post office, as the rate advertised here online. Nice, easy transaction . Would use again"
"I have just used this service to buy Euro's and the process was easy and I obtained the rates shown on the website. These were much better than the rates in town. The money came on the day I asked and the whole process was trouble free. Dont go to the local Post Office. Get your currency here. Better rates and, over £400, posted to your door free! I recommend it."
"Will people please try to understand, this is a web based service. The rates shown here are for the web based service and the reviews here should be for that service and not about experiences in your local post office. You WILL NOT get these rates at your local post office. The proceedures for ordering your currency on line are very simple. The whole process is easy to follow and you will get the rates shown on this site and the currency will (usually) arrive in the post the next day. As people have said , do not compare Apples and Pears. Dont go to your local PO and then complain here that you didnt get the rate shown here, because you wont ! This is a good service and easy to use. I have ordered Euros and Turkish Lira and have had no problems with either, at good rates , better than my local Post Office !"
"I dont understand why prevuious reviewers are complaining about Post Office counter rates on this site. This is for reviews about the Web based service. I have used this site and found the service very good. The money was taken from my debit card and I received the foreign currency the next day. A good rate of exchange (yes, better than over the counter in the post office) and fast ! Good range of notes. Highly recommended."
"Just purchased over the counter at the Post office and got 1.13. Online they are selling at 1.166. That's 3 cents per £ less. I just assumed the rate was just less in branches and had no idea it changed branch to branch."
"rip off bought euro's over the counter at p.o. rate of 1.11euro's told on;line rate 1.17 euro's query made told thats how it is . wont use p.o. again"
"Currency exchange rate at local post office is what is advertised nationally. A few days ago,1.17 euros to £ which was two cents less than best rate I could find on the net. However,what makes it the best deal around is that it is the same rate when you buy currency using the Post Office Credit Card. Not only that, there are no charges, no commission and it doesn't cost you anything until the pay by date on the next statement.The PO issue statements on 12th of the month to be paid by the 7th of the next month following. Use it for purchases abroad worldwide (it's a Mastercard)and still no charges apply. eg:Buy currency on 13th January, bill issued 12th February, Pay by 7th March. Almost eight weeks! If they'd give the top exchange rate as well I'd give it six stars. It's not the slickest banking website but you can check your account and pay the bill online. (I can't find a way to cancel paper statements, which is a bit old hat nowadays). It's a Martin Lewis best buy and I agree."
"Seems a bit unfare some of this poor feedback and bad ratings from people who are not comparing 'like for like' products! I'm nor really sure these other people know exactly what they are talking about. I got a top €1.175 vs £1.00 rate yesterday from this on-line PO service after ordering £1,000 on line. Collecting tomorrow from my local friendly PO at my convenience. I think that is a true 5 Star service."
"Now then my dears lets compare those'Apples with Apples' and not them 'Apples with Pears'. A £500+ purchase on the PO Internet site gets you their advertised rate 'GAURANTEED' and it's always in the TOP 6 of providers. If you just turn up at your local PO without placing your on-line order, then you'll receive the rate on the day in the Branch!"
"On line rate 1.13 but when I went to my main PO rate was 1.11. I asked why the rate is different and was told it isn't an accurate exchange rate on line!"
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