Read user reviews of RBS from customers past and present, and share your own experiences with others by submitting your own review at the bottom of the page.
"There is no point writing about your experience down at your local RBS on this site. These reviews should be for the web based service only. You get a better rate of exchange and most currency is held, including Malaysian currency! Instructions are easy to follow. I dont think that the rates are very good compared to other web based currency exchange sites and only give them 3 stars for that reason only."
"My elderly Father ordered £1000 worth of euros for a week long trip. He couldn't go because of ill health. When he went for his euros they had been sent to the wrong branch and when he asked how much it would cost to convert them back to UKP he was told around £100!!! We're already bailing the banks out through taxes, no pay rises etc and they still continue to rip the public off.By the way my Father's been a RBS customer for over 40 years."
"Shame iv bin with RBS for 22 years but can walk in of the street to the post office and get a better rate ?!"
"Ordered and received 2 days later, RBS were best rate for Turkish Lira in april."
"I tried to order Malaysian Ringits at my high street RBS and was told most firmly that i needed an account with RBS before they would order any currency not in stock. Don't waste your time going there."
If you would like to share your own experiences of RBS with other users, please use the form below. Aim to write at least a couple of sentences, and remember to be factual and honest with your opinions. If you are stuck for things to write about; tell us what the customer service was like, if you would buy from them again, and whether or not you would recommend their services to others.
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