20th July 2017
Excellent service,got same rate as online.Didn't have a Debenhams card to get the online rate but gave me it anyway.Money came the day they said it would.
19th July 2017
What a waste of time got to store and rate offered was nothing like what was shown on line.
17th July 2017
Fabulous. I always call ahead to make sure they have plenty of the currency I require in stock (who wouldn't do this???) Have used the Brighton store 4 times and each time the charming couple who run the BDC have been more than helpful. Extremely good rates and Debs voucher to boot. What's not to like, as the saying goes !
14th July 2017
Always a better rate than others, don't listen to these idiots who complain thatt the rate is not as per the website, if you search one day and go the day after of course it'sa not the same, no currency house would guarantee a rate unless you buy immediately online .Always been excellent and had currency I needed.
12th July 2017
followed instructions as per website printed rate off screen walked into store and nothing. Rates are not the same as shown and in store they had no currency in stock. pointless wasted my time they should stick to selling clothes as they clearly dont have a clue when it comes to exchanging holiday money. Avoid dont waste your time.
11th July 2017
I bought £600 worth of euros yesterday the rate advertised was 1.1176 not the rate I got from Debenhams, Aberdeen.....1.107. No reason given ......
11th July 2017
I was in the cafe and was looking at rates online. Saw that you get a slightly better rate if you have a Debenhams card. Went to the desk in Plymouth, asked and showed my card he said i do. Asked for £500 in Euros ...got home and the rate was the same as on the screen.
10th July 2017
Rate not as advertised on website
5th July 2017
Mixed. Visited the Norwich branch on Orford Place. I wanted £280 of Danish Kr only to be told that they had only around £150 in stock! They were prepared to order Danish Kr for me - but only on requests £300+! I ordered £300 of Kroner to be told that it would take 5 days before I could collect it! However, I received a better rate than I was expecting. My advice, if you want currencies other than Euros or US$ order well in advance of your departure.
30th June 2017
Rates are not same as on this website. Only realised after changing several hundreds of pounds and getting home. Could have got a well better deal else where.
28th June 2017
First time I've used Debenhams, saw a few moans on here and decided they were pretty minor. Thought I could order online, not the case. Rang my store and they were most helpful. As well as getting a good rate, also got a £5 voucher to use in store. But they're only valid on the day!!! Would definitely use again.
26th June 2017
Always come here for holiday money do the best rates and good customer care.
25th June 2017
Read the dodgy reviews so I called in at Meadowhall. The gentleman was most helpful. He asked if I had a Debenhams. I told him I had but that I was paying cash. He told me that didn't matter but that I would get a better rate. He also told me when it was the best times to go and I could be sure that they would have enough. Went the following day, straight in, straight out. Excellent!
16th June 2017
Bristol branch would not accept online rate shown on my phone as she wanted a printed version, been in lots of times and never had an issue before. Went elsewhere.
14th June 2017
Again, Purchased £200 Euros, No problem... Rate had dropped, but I was honoured the rate of this website. REMEMBER, TO SHOW THEM THE RATE ON HERE WHEN YOU BUY!! - They are reasonable when it comes to different rates!! I have used several different branches in the past and they ALL let you have the best rate.. Quit Winging and enjoy your holidays!!!
11th June 2017
spot on every member of staff at the bath branch have been so helpful. Been using the store for years now and will continue too .Well done.
4th June 2017
The rate on this web site and the Debenhams web site isn't the rate that yo will be offered at the currency desk in Leicester Debenhams, We checked the rate before we left, whilst we were there and when we got back. There was about 1 cent worse rate in store than at any time during the day on the web pages. We bought our currency elsewhere as a matter of principle.
28th May 2017
Tried to get holiday money so many times it's always shut ...no wonder they offer good rates NEVER OPEN ....WOKING SURREY...
20th May 2017
Your member of staff at Meadowhall Sheffield dealt with my purchase,1000 Euros quick and easy all done within minutes would use Debenhams again 10/10!
15th May 2017
Great no problems can even get 1 dollar bills
15th May 2017
The exchange rate was fine but no communication at all from member of staff who served me. she was certainly not happy at her work.
14th May 2017
I ordered euros online and when I went to collect there was a problem with a previous order for another customer I was sent away for 20 minutes , I THEN WENT BACK AGAIN WAS TOLD there was still a wait.so waited 40 minutes for my euros. I was then told the rate had changed and I could only have a lower rate . I have ordered three times online to pick up at store and each time they are closed for lunch or tea break always had to wait . So will not use again
9th May 2017
I Purchased 500 Euros last weekend at the Chelmsford, Essex Branch. I noticed their rate was different to what was online and they let me have it at 1.161 which is what I showed them on my phone screen. I have used Debenhams for the last 3 Years because they always have the best rate and have always let me have the rate advertised online rather than their rate.... So those that are moaning about this, remember this for next time! I will be going back in a few weeks for another 500 euros ready for my Holiday!
8th May 2017
Great new service at the Chesterfield branch. Very helpful staff and free parking outside the door. Perfect.
8th May 2017
Excellent service at Derby store...preferential rates for Debenhams card holders!
FREE £5 off £20 spend voucher in store plus preferential rates for Debenhams Cardholders. Extra 20% free when you load your leftover currency onto a Debenhams Giftcard. COLLECTION ONLY: from 99 stores nationwide. Debenhams do not provide a delivery service.Visit Website
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