6th October 2015
Useless, inefficient, awful same day rates,rude staff at all kiosks at Gatwick Airport, I could go on
5th October 2015
"UNABLE TO VERIFY ACCOUNT DETAILS" VERY POOR
1st October 2015
As with others an "unable to verify" problem. Same address for 18 years, same bank account for more than 40 years, successfully use on-line purchasing elsewhere virtually every day. Phoned and told they used a 3rd party verifier and couldn't do anything about it. Suggest they change their 3rd party provider if so many people are experiencing the same problem! Good rates - rubbish service for an on-line provider in this day and age.
23rd September 2015
Ordered NZ dollars and Euro on 21 Sept requesting delivery on 23 Sept and received my order by 10.30am on 23rd. Good mix of notes and excellent service. Will definitely use this company again.
21st September 2015
Ordered midday Friday and arrived Saturday morning, excellent service
16th September 2015
Ordered £500 euros they arrived next day perfect
16th September 2015
Wasn't able to pay with error message 'unable able to verify your identity', attempted twice and failed both times, very disappointed
13th September 2015
Ordered £1000 worth of Croatian kuna delivered next day absolutely brilliant. Had to ring visa to verify my identity but not a problem would rather that than not have any security when my card being used in an unusual way and it's visas policy not moneycorps, the telephone number was supplied so whats the problem you people who moan about it - get real! Would highly recommend this company and will definitely use them again
11th September 2015
My transaction £GBP to euros went absolutely perfectly. No hitches or glitches at all. Moneycorp also offers the advantage of accepting debit card payment, unlike some other currency dealers.
10th September 2015
I went to the moneycorp brand at piccadilly circus. We received very bad customer services. The man who served us treat us badly and doesn't listen to our enquiries. I am very disappointed with moneycorp.
10th September 2015
Beware of their Pre- Paid Multi CurrencyTravel Card. You can only load one Currency when first buying and this will be at a good rate. However, when you load other currencies on - line the rate is abysmal. When I queried this I was told that the higher rates were only for new customers! Makes a big difference on larger amounts (£1000) I have made a money transfer through them and this went through without problems and very quickly. Hence the reason why I STILL would recommend them despite the issues above.
9th September 2015
Excellent rate and no charge for delivery.
8th September 2015
Ordered CZK Korunas, stated different delivery address, which on the web site states you can only deliver to card holders address, this is stated in small grey font on grey background, so as clear as mud! Spoke to customer service who stated she did not design web site, if I wanted currency I would need to e-mail ID to them...which I refused as this could end up anywhere !!
4th September 2015
Ordered Euros by phone end of July, it arrived 2 days later on a Saturday morning. I paid by credit card. No problem at all! Looking at all the reviews, the problems seems to be mainly when you order online.
3rd September 2015
Ordered euros and went through the process...then told my identity could not be verified?????? Lived at same address for 28 years and same bank.. bloody nonsense. Went elsewhere and got euros delivered next day. Will never use these wasters again and i hope you dont also.
2nd September 2015
Placed order at 13.00 1st September - money arrived 09.30 on the 2nd (freepost service). Was able to track on line - excellent service and excellent rate given for euros
29th August 2015
Very good rate for Euros, and money delivered next day, even though it was a Saturday and I hadn't paid extra for Saturday delivery.
28th August 2015
Same as others regarding verification ! Moneycorp are loosing a lot of business due to this practice from, like. myself, genuine customers ! I will get my currency elsewhere.
27th August 2015
Could not deliver when they said they would, and then "claimed" that they were just about to phone me to let me know. Hmmmm........ will not use Moneycorp again
27th August 2015
Excellent service:Ordered Swiss Francs by Visa Debit card at 9.30am on Tuesday. Package arrived by Royal Mail Special Delivery on Wednesday at 12.30 lunchtime. Good mix of notes. Good email communications throughout. Competitive exchange rate, much better than High St rates.
26th August 2015
Pain to register. Then exchange rate moved and I lost out and finally the order arrived late. Brilliant. ..NOT !
22nd August 2015
Very simple to use and they gave me te best rate customer service is 100% I made a simple enquiry and they responded in minutes. all in all a perfect service. Big big thank you moneycorp
19th August 2015
Total waste of time going through all the form-filling only to be told my personal verification had failed, just as some others. Immediately ordered elsewhere with no issues whatsoever. Pathetic.
15th August 2015
Perfect service, arrived next day!!!
12th August 2015
verification failure absolute waste of time
Moneycorp have been providing currency services since 1979 and continue to offer some of the best exchange rates in the UK. Clients who open a trading account can benefit from exclusive travel money rates at any airport and London branches, plus other exclusive discounts on holiday essentials.Visit Website
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