Compare Holiday Money Logo

Moneycorp reviews

Very Good 4.2 / 5

Based on 82 reviews Write Review

24th May 2015

I left it a bit late to order money for my holiday, No other company could supply my holiday money before I went on holiday. I ordered the money Thursday midnight ,the money arrived Saturday morning as requested,at an excellent exchange rate

  • Ordered £950 worth of Singapore Dollars
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

19th May 2015

Ordered currency on Wednesday and was delivered before 1pm as promised the following day. Its the 3rd time I have used Moneycorp and each time have had excellent service.

  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

15th May 2015

Never bought money online before was a bit worried but have to say we had great service.was delivered on time will certainly use again

  • Ordered £800 worth of Singapore Dollars
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

8th May 2015

Went through the whole rigmarole of filling in all address and payment details for 950 euros and 400 Canadian, only to get pop up saying "unable to confirm identity". Am long term UK home owner, on electoral role etc. A complete waste of time! Never had any such problems with other currency suppliers.

  • Ordered £700 worth of Euros
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

30th April 2015

Great service. Ordered yesterday, arrived today, able to track online. Only a mix of 50's and 100's (Brazilian Real). Better rate today than yesterday, but that is the game you play.

  • Ordered £616 worth of Brazilian Reals
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

24th April 2015

My first time with Moneycorp, well what can I say Efficient, Fast service, could selection of Money, will use this service again.

  • Ordered £800 worth of Mexican Pesos
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

23rd April 2015

My first time with Moneycorp, and having tracked rates for some weeks before departure was able to get a really good rate. Collection from Heathrow T3 was trouble free. Could have had a better mix of notes, some higher denominations would have been useful. Will definitely use again.

  • Ordered £1500 worth of Omani Rials
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

8th April 2015

I have ordered foreign currency several times from Moneycorp. The delivery is excellent and the exchange rates are always good. I will continue to use them for further transactions.

  • Ordered £523 worth of Australian Dollars
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

31st March 2015

I have used these 3 times, once for us dollars, twice for euros, Got excellent rates on all currencies & delivered on time, I highly recommend them.

  • Ordered £500 worth of Euros
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

26th March 2015

Can't verify identity.....waste of time, I'll stick with Icici.

  • Ordered £600 worth of Euros
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

21st March 2015

due to the Euro being high thought l would get a few in ready for my holiday in Greece in June (that if they are still in ) this is my second time ordering through Moneycorp 1st Euro's arrived on time after reading some of the reviews thought my 2nd order might not be up to their standards how ever No my second order arrived again on time l am well pleased with this service and also the high rate l got at the time for my £s excellent service will be using again when when l need to change to other currencies well done Moneycorp

  • Ordered £500 worth of Euros
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

19th March 2015

Normally use a high street supplier, but was told about Moneycorp by a friend. I must admit that I was a little worried about ordering such a large amount (£1000.00) of Brazilian Real from a company I didn't know, but I was assured that everything would be OK. Went ahead and ordered on a Tuesday (approx. 09:00hrs) via my mobile phone, Post Office tracking was excellent and arrived at 11:00hrs the next day. Great exchange rate & Fast delivery. Will certainly use this company again, and recommend to others.

  • Ordered £1000 worth of Brazilian Reals
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

19th March 2015

Have had a monthly payment plan in place for several years, first class service,rate normally competitive. Even told by another company to stay with Moneycorp as they could not compete with the flexible nature of my payment plan.

  • Would recommend this supplier to others

18th March 2015

Ordered through Moneycorp due to favourable rate and also convenience of promised next day home delivery. However was not delivered on time and on phoning to chase was told "Sorry it was a bit late going out, Will be with you tomorrow" Very inconvenient to have to arrange for someone to be in to receive order and a waste of a day off when it did not arrive as promised. Could not recommend.

  • Ordered £500 worth of Polish Zloty
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

17th March 2015

I purchased £800 of euros from this company and was given notification that it was being despatched. The money was taken from my bank account. I then received an email and a phone call asking me to provide a copy of my passport and a utility bill. I refused as I had recently purchased polish zloty from them.They immediately cancelled my transaction and refunded me. I will not waste my time with this company again.

  • Ordered £800 worth of Euros
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

14th March 2015

First time to order pesos online ,smooth transaction paid with my debit card, holiday money was delivered by my postman on my exact chosen day, and on top of that a excellent exchange rate , I would not hesitate to use Moneycorp again.

  • Ordered £500 worth of Mexican Pesos
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

10th March 2015

Tried to order Indonesian Rupiah only to be told that they cannot confirm my identity. Such a shame, and there is no information on how to confirm. Lost yourselves some business there.

  • Ordered £537 worth of Indonesian Rupiahs
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

10th March 2015

Tried to order from their website to be denied after putting in my card details saying they could not verify my identity. Tried emailing them to ask for assistance but all i got back was a basic email saying there was nothing they could do. I recognise and understand companies must protect themselves from fraud but here must be a flaw in their system (long term home owner / bank customer) which their helpdesk was not willing to look into.

  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

9th March 2015

First time user. good rate, delivery secure and on time. One thing I would let others know is that when you pay by credit card, you have a fairly hefty charge to do so. I used my Halifax and when I got my bill I found that I was charged interest. I contacted Halifax, they said Moneycorp puts the transaction through as a CASH advance, which immediately incurrs daily interest charge,(just like if you took it out of an ATM). Contacted Moneycorp they said it was their practice to do so and this was made clear at time of purchase. I cannot remember coming across this notification. Just BEWARE of this. Otherwise a good service.

  • Ordered £850 worth of Canadian Dollars
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

6th March 2015

First time ordering currency on-line and was a little apprehensive about dealing with a company I did not know. The rate was so much better than the High Street however and I thought I'd give it a go. Simple process, great rate and currency arrived early the next day. Very impressed and would happily use again.

  • Ordered £800 worth of Croatian Kuna
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

27th February 2015

First time ordering currency online so a little but apprehensive to have cold hard cash travelling in the mail. But alas all was well, would 100% recommend this smooth, stress free service from moneycorp!

  • Ordered £500 worth of Australian Dollars
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

24th February 2015

Top rates, you get your own dealer, mine was Stuart, he was really helpful. Reliable and prompt Would definately use again. Highly recommend.

  • First time ordering with this supplier
  • Would recommend this supplier to others

20th February 2015

First time user of Moneycorp. Excellent customer service, Smooth trouble free transaction, Ordered 3 different currencies and received a great free next day delivery service, And will definitely be using again. Would highly recommend Many Thanks Andy

  • Ordered £750 worth of Australian Dollars
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

16th February 2015

I used this company for the first time on 15.01.15 & gave a 5 star review. I ordered £800 of Euros today 16.02.15. The system froze & I completed the transaction by phone. It was confirmed I was a returning customer. The transaction went through and the money was debited from my account. I received an email confirming. 1 hour later I received a phone call and again completed the security checks. I was told they required me to email my passport with photograph and a copy of a utility bill before they would send my order. Head Office instructions. I cancelled and was refunded the money. Customer Services did contact me but still with no satisfactory explanation.

  • Ordered £800 worth of Euros
  • First time ordering with this supplier
  • Received currency on or before expected date
  • Received a good mix of notes
  • Would recommend this supplier to others

16th February 2015

I was too quick writing my 1-star review yesterday and unfortunately cannot change what was written there. However - the folks at the Moneycorp office in Stansted airport looked into my complaint and admitted that it was due to human error as their books were out at the end of the day. They apologised profusely and offered to return all my sons money when he returns from his trip.

  • Would recommend this supplier to others

Write a review of Moneycorp

Your name

Your rating

Choose a rating - Click to rate (required)
1 Star 2 Stars 3 Stars 4 Stars 5 Stars

Your review

Optional questions

You can answer some, all, or none of these optional questions and we'll show them under your review to give a quick snapshot of your experience:

I ordered £ worth of

  • This was my first time using this supplier Yes No
  • I received my currency on or before the expected date Yes No
  • I received a good mix of notes Yes No
  • I would recommend this supplier to others Yes No

Moneycorp have been providing currency services since 1979 and continue to offer some of the best exchange rates in the UK. Clients who open a trading account can benefit from exclusive travel money rates at any airport and London branches, plus other exclusive discounts on holiday essentials.

Visit Website
Is Grexit looming or not?

Is Grexit looming or not?

Posted by Peter Rudin-Burgess on 26th May 2015

On Saturday the Greek Interior Minister, Nikos Voutsis, said Greece had run out of money and would default on its debt. That would have precipitated bankruptcy and a exit from the Euro. On Monday Deputy Prime M read more

Compare Holiday Money Launches Partnership with TrustPilot

Compare Holiday Money Launches Partnership with TrustPilot

Posted by AdamSilveston on 25th May 2015

As part of our customer service and receiving valuable customer feedback to help us improve our service to customers Compare Holiday Money is proud to announce its official partnership with TrustPilot. Compare read more