NatWest reviews

NatWest are rated Great in 16 reviews

NatWest was formed in 1968 by the merger of National Provincial Bank and Westminster Bank, and was acquired by RBS in 2000. Foreign currency forms part of their financial services, but NatWest are primarily known for their general banking services.

  • Last reviewed over a year ago
  • 69% of reviews are positive
  • Replies to reviews
Reviews by rating
Excellent 56.25% of reviews are rated 5 stars 56%
Great 12.50% of reviews are rated 4 stars 13%
Average 6.25% of reviews are rated 3 stars 6%
Poor 0% of reviews are rated 2 stars 0%
Bad 25.00% of reviews are rated 1 stars 25%
Reviews by day

Showing reviews 1-15 of 16

AS
Andy Smith

1 December 2017

The online process doesn't work all the time. It's a total waste of time

WP
William Parker

23 June 2017

Someone got hold of my account number and I had hundreds of pounds taken from my account by some thief.Nat West refunded my money and changed my account number I had had for over 30 years.They wrote to all I have direct debits with.I wish to thank Nat West for their help to me.Especially many thanks to Rosa at Leicester branch.

NP
Nigel Phipps

13 March 2017

Ordered my money on Thursday and arrived the following day.

NI
Nikki

4 February 2017

Ordered on Friday morning received sat mourning nice easy and straight forward good rates too

BW
Bev Willoughby

14 January 2017

Ordered some Turkish Lira yesterday afternoon and the arrived the next day by 10 am. Brilliant service.?

DC
DAVID COLLETT

24 November 2016

ORDERED ONLINE WITH BEST RATE £1000 IN PHILPINNE PESOS. MONEY WAS READY IN LOCAL BRANCH WHEN REQUESTED. PERFECT SERVICE

FB
frank burch

4 October 2016

Ordered £200 pounds worth of Turlish Lira early yesterday online .Collected this morning 750 lira,a good rate & a good service.

BR
bryan

6 August 2016

I went to buy Euros from local Cornish branch with English pounds sterling notes to be told that they could only exchange money for their account holders. I went to same bank in London and they gave me Euros with no problem. However, when in Europe I received a much better rate at an exchange bureau.

JA
Jansy

4 August 2016

Appalling, a crowd of us are going to Poland and I wanted £850 in zloty, their rate is 8% worse than the best quote! When I took the sterling from my Natwest account even the cashier told me not to change it there; hardly a good advert for the bank!!

AP
alan parkinson

21 June 2016

probably one of the lowest rates you can get. Go online you will get much better rates

NF
Nick Filton

18 February 2016

Too easy - just popped in with some Aussie Dollars and money now in my account at one of the best exchange rates on the high street. Many thanks

GA
GaryB

12 October 2012

Best rate for Turkish lira with a local branch pick up next day - much better than my own bank!

RE
rene

22 June 2012

i have used nat west for my brunei riggets for my travel moneyor the last four years. they have given the best ratesnd very good service. i am not a member of nat west, my bank rates are very low even though they are a world wide bank

ME
Martin, East Sussex

19 November 2011

I ordered some Philippine Pesos. NatWest had the best rate and I received my Pesos with 24 hours of ordering. Brilliant, hassle-free service

NO
N. O\'Donnell

30 August 2011

efficent service but it\'s not the highest rate.

NatWest

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