The Currency Club reviews

The Currency Club are rated Excellent in 3,748 reviews

https://www.thecurrencyclub.co.uk/

The Currency Club's travel money service makes ordering online easy and efficient. We offer the best foreign exchange rates on global currencies, charge zero commission and offer a free delivery on every travel money transaction you make. The more you order, the better the rate you'll receive.

Last reviewed 23 hours ago

96% of reviews are positive

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Reviews by rating

Excellent 3437 reviews are rated 5 stars 92%
Great 172 reviews are rated 4 stars 5%
Average 58 reviews are rated 3 stars 2%
Poor 38 reviews are rated 2 stars 1%
Bad 43 reviews are rated 1 star 1%

Reviews by day

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SH

Susan Hewitt

5 Stars
5 Stars

Yesterday

Excellent service

Excellent customer relations too

Great rate of exchange too

Highly recommended

DJ

DJ

1 Stars
1 Stars

Yesterday

Ordered just over £1000 of swus currency at good rate. Flabbergasted to find it included a 1000 swiss franc note . One would always expect a mix of notes that were practical for a holiday.

MI

Mike

5 Stars
5 Stars

Yesterday

I really like the fact that, whether buying or returning currency, the mid-market rate can easily be checked. The process was clean and efficient, and the cash delivered on time.

JO

John

3 Stars
3 Stars

11 May 2022

Used this service a few times and always been great and earned 5 stars. However for the last 2 purchases, the denomination requested was not supplied. In the second case, all were all high denomination despite smallest requested which will make using them possibly an issue.

However I believe CS can be improved if the website is updated to remove denomination options that they can not fulfilled or simply to email the customer to ask if they wish to proceed with different options

CL

Clive

5 Stars
5 Stars

29 April 2022

Excellent service. Ordering online and paying by transfer is always going to cause apprehension. But excellent communication gave reassure that all was OK throughout the service. Easy, get the cash delivered at your chosen day and you know exactly when it will arrive. Great service and would recommend.

LO

Loobylou

5 Stars
5 Stars

29 April 2022

A worry free experience... ordered Euro currency this week. Had an instant email confirmation then another following morning. Received tracked delivery 2 days later. Would recommend & use again.

JS

Jacqui Saunders

4 Stars
4 Stars

27 April 2022

Service was really good and quick. Info was clear.

My only issue was the lack of choice in payment and having to do a bank transfer.. more options for payment would be beneficial. However saying this once set up on my bank account transfer was easy. I would use this service again.

Thank you for your service, currency received within 24 hrs of placing order.

IM

Ian M

5 Stars
5 Stars

27 April 2022

Bought Euros

27 April 2022

First time user - were showing the highest rate amongst all their competitors. Plus delivery charge was reasonable and zero commission so I ordered online Mon evening paying by Bank Transfer. Money arrived before 1pm Weds so very happy and would use again.

RO

Rob

5 Stars
5 Stars

25 April 2022

Bought Euros

25 April 2022

nice and easy

PA

Pat

5 Stars
5 Stars

22 April 2022

Bought Euros

22 April 2022

Best rate of exchange & very efficient process. Great communication throughout & currency was delivered on date requested. Have used before & would definitely use again. Excellent service.

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