Compare Holiday Money Logo

Complaints

At Compare Holiday Money we hope that you are happy with the free service that we provide, but if for any reason you are not entirely satisfied with your visit, please contact us and let us know so that we can try to put things right.

Financial Ombudsman Service

We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service.

In order to contact the Financial Ombudsman Service, you should contact them as follows:

Write: Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: http://www.financial-ombudsman.org.uk

Compare Holiday Money Newsletter

  • A roundup of the latest exchange rates and currency deals
  • Hand-picked special offers on travel and holiday extras
  • Helpful and informative travel blogs written by our in-house team
Russian love-lock fever

Russian love-lock fever

Posted by Sam Stone on 14th June 2018

As a midsummer dream is played out on Russia’s football fields, echoes of Shakespeare’s themes of undying love are evident elsewhere in Moscow’s iron heart. On Luzhkov Bridge, love-lock fever read more

City VS Rural: Which One is Better For You?

City VS Rural: Which One is Better For You?

Posted by Mink Borwornsenee on 7th June 2018

Cities or country sides? I don’t know which one you like more but these are what you would notice if you’ve lived in both like myself. But for you all who have lived in only one of them then here ar read more