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Complaints

At Compare Holiday Money we hope that you are happy with the free service that we provide, but if for any reason you are not entirely satisfied with your visit, please contact us and let us know so that we can try to put things right.

Financial Ombudsman Service

We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service.

In order to contact the Financial Ombudsman Service, you should contact them as follows:

Write: Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: http://www.financial-ombudsman.org.uk

Sun and romance

Posted by Sam Stone on 15th February 2019

The climate in the UK in February is not ideal for romance, but there are a few destinations reachable within a few hours which are perfect for declaring your love in the sun. What are the options? With... read more

Travel money: Home or work delivery?

Posted by Graham Morley on 12th February 2019

Thanks to websites like Compare Holiday Money the UK has a booming travel money home delivery market. By offering foreign exchange companies the chance to advertise to a very large market means that as... read more

Donating leftover currency to charity

Have you ever been on a flight and they come down the aisles with a big bag  to collect your small change or unwanted currency for charity? Or you may have been on a flight and been offered ... read more

Mica McNeill bobsleigh team World Cup update

Alongside the main sponsor DHL, Compare Holiday Money is pleased to continue our sponsorship of Mica McNeill’s bobsleigh team which began with their amazing journey to the Olympics last year. They have b... read more

Half-term family ski tips

With so much snow falling recently, Austria seems to be the ideal half term destination for a family ski adventure. But there are a few more alternatives that might be worth exploring to make your money... read more

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As aggregators and publishers of exchange rate data we do not endorse or recommend any foreign exchange bureaux that appear on our website. Although we carry out stringent checks on the companies that feature in our comparisons, we cannot guarantee their solvency. Please conduct your own research before transacting with a company.

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Viridian Media Limited is an appointed representative of Financial Compliance Limited which is authorised and regulated by the Financial Conduct Authority.