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Complaints

At Compare Holiday Money we hope that you are happy with the free service that we provide, but if for any reason you are not entirely satisfied with your visit, please contact us and let us know so that we can try to put things right.

Financial Ombudsman Service

We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service.

In order to contact the Financial Ombudsman Service, you should contact them as follows:

Write: Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: http://www.financial-ombudsman.org.uk

Fancy a European road trip?

Posted by Sam Stone on 9th October 2018

A road trip is the ultimate way to explore the bewildering beauty of any country. However, after toll charges and rental car fees, petrol costs can be one of the biggest holiday expenses. No one wants... read more

Paying for your Travel Money

Posted by Compare Holiday Money on 8th October 2018

Most UK travel money suppliers allow you to pay for your currency in a number of different ways. The payment method you choose is important because it affects whether or not you pay any extra fees during... read more

How to get better currency rates?

Have you ever bought currency exchange money and think… this is so terrible! Well we’re about to tell you how to get better currency rates and how to not feel like you’ve been ripped... read more

Pawnbrokers and travel money

Pawnbrokers and travel money don’t necessarily fit together on first thoughts, but certainly Ramsdens, H & T Pawnbrokers, Albermarle Bond and The Money Shop are big, well established companies that w... read more

Budget-stretching toll roads

Risking life and limb on foreign high-speed toll roads isn’t the best way to start a relaxing well-earned holiday. It is also an expensive way to burn through your hard-earned budget. In an ideal world, rea... read more

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As aggregators and publishers of exchange rate data we do not endorse or recommend any foreign exchange bureaux that appear on our website. Although we carry out stringent checks on the companies that feature in our comparisons, we cannot guarantee their solvency. Please conduct your own research before transacting with a company.

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Viridian Media Limited is an appointed representative of Financial Compliance Limited which is authorised and regulated by the Financial Conduct Authority.