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Complaints

At Compare Holiday Money we hope that you are happy with the free service that we provide, but if for any reason you are not entirely satisfied with your visit, please contact us and let us know so that we can try to put things right.

Financial Ombudsman Service

We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service.

In order to contact the Financial Ombudsman Service, you should contact them as follows:

Write: Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: http://www.financial-ombudsman.org.uk

Travel planning in the future

Posted by Sam Stone on 11th December 2018

The notion of using an assistant to plan travel itineraries, hotels, flights, car hire, even currency exchange, has been around for decades. It’s such a popular solution that a few of the big travel ... read more

Middle East currencies and travel tips

Posted by Graham Morley on 30th November 2018

It’s fair to say that some parts of the middle east for instance Syria, are troubled by conflict at the moment so you may not have it high on your bucket list of places to visit. However, many places i... read more

Your holiday money can make a difference

How to spend your holiday money responsibly was high on the agenda at a World Travel conference in London recently. Responsible Tourism was the buzzword coming from many of the stands. And it was evident... read more

Post Office travel money rates compared

Post Office travel money rates compared with the best and the worst rates available on Compare Holiday Money. I think it’s fair to say that the Post Office has more places to exchange your pound sterling f... read more

How to be a Responsible Tourist

Thanks to social media, people are exploring other sides of the world more than ever. It is wonderful because earth has so much to offer. It becomes bad only when people really treat places and cultures... read more

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Viridian Media Limited is an appointed representative of Financial Compliance Limited which is authorised and regulated by the Financial Conduct Authority.