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Frequently Asked Questions

We have complied a list of the most frequently asked questions here at Compare Holiday Money. If your question is not answered below, please contact us so we can help you further.

Buying Currency

How do I buy currency?

Do you have any stores?

Can I collect my travel money in person?

What are your exchange rates?

Will my travel money be insured in the post?

What happens if I am out when my currency arrives?

What are your delivery times?

How do I know I'm not going to be ripped off or lose my money?

Why are the rates on your website different to the ones on the supplier's website?

How can I get supplier contact details?

Can I use your website if I live outside the UK?

Is it better to buy currency now or wait until later?

Selling Currency

How do I sell my leftover travel money?

Can I sell my leftover coins?

Will I get the buy back rate advertised?

What happens if the buyer disputes the amount I sent?

How long does it take to get my money?

Click and Collect

What is Click & Collect?

Will I get the exchange rate advertised online?

Why are some suppliers not listed when I do a search?

Can I sell currency with click and collect?

Pre-paid Currency Cards

What is a pre-paid currency card?

How do I know which is the best card?

Where can I use my card?

Should I get a currency-specific card or a multi-curency card?

Sun and romance

Posted by Sam Stone on 15th February 2019

The climate in the UK in February is not ideal for romance, but there are a few destinations reachable within a few hours which are perfect for declaring your love in the sun. What are the options? With... read more

Travel money: Home or work delivery?

Posted by Graham Morley on 12th February 2019

Thanks to websites like Compare Holiday Money the UK has a booming travel money home delivery market. By offering foreign exchange companies the chance to advertise to a very large market means that as... read more

Donating leftover currency to charity

Have you ever been on a flight and they come down the aisles with a big bag  to collect your small change or unwanted currency for charity? Or you may have been on a flight and been offered ... read more

Mica McNeill bobsleigh team World Cup update

Alongside the main sponsor DHL, Compare Holiday Money is pleased to continue our sponsorship of Mica McNeill’s bobsleigh team which began with their amazing journey to the Olympics last year. They have b... read more

Half-term family ski tips

With so much snow falling recently, Austria seems to be the ideal half term destination for a family ski adventure. But there are a few more alternatives that might be worth exploring to make your money... read more

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