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Frequently Asked Questions

We have complied a list of the most frequently asked questions here at Compare Holiday Money. If your question is not answered below, please contact us so we can help you further.

Buying Currency

How do I buy currency?

Do you have any stores?

Can I collect my travel money in person?

What are your exchange rates?

Will my travel money be insured in the post?

What happens if I am out when my currency arrives?

What are your delivery times?

How do I know I'm not going to be ripped off or lose my money?

Why are the rates on your website different to the ones on the supplier's website?

How can I get supplier contact details?

Can I use your website if I live outside the UK?

Is it better to buy currency now or wait until later?

Selling Currency

How do I sell my leftover travel money?

Can I sell my leftover coins?

Will I get the buy back rate advertised?

What happens if the buyer disputes the amount I sent?

How long does it take to get my money?

Click and Collect

What is Click & Collect?

Will I get the exchange rate advertised online?

Why are some suppliers not listed when I do a search?

Can I sell currency with click and collect?

Pre-paid Currency Cards

What is a pre-paid currency card?

How do I know which is the best card?

Where can I use my card?

Should I get a currency-specific card or a multi-curency card?

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