24th July 2016
Went to there Swindon shop , after waiting in line for over half an hour the two ladies serving one group of lads seemed unable to serve on there own. Myself and the next two customers left and went else where. £3000 exchanged else where. They need to look at there staff.
8th August 2015
went instore to buy euros - asked for £250 worth on their travel card - had already just been next door to Thomas Cook to check their rate which was 1.40 but as I always use Thomson/First Choice I went there as they always price match. I've never used one of the travel cards before so was side tracked asking how they worked and forgot to ask for the exchange rate. After the transaction was done I remembered and asked what rate they had given me. 1.33 - I am absolutely disgusted with them. I have been ripped off. I will never, ever get my currency from them again. I will be spreading my story for others to read . BEWARE - ALWAYS ASK FOR THE RATE FIRST.
First Choice offer a range of travel money services provided by Thomson including Travel Money, Currency Buyback and a Prepaid Card.Visit Website
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