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First Choice reviews

Poor 1.5 / 5

Based on 2 reviews Write Review

Duncan

24th July 2016

Went to there Swindon shop , after waiting in line for over half an hour the two ladies serving one group of lads seemed unable to serve on there own. Myself and the next two customers left and went else where. £3000 exchanged else where. They need to look at there staff.

  • I ordered £1000 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

victoria spencer

8th August 2015

went instore to buy euros - asked for £250 worth on their travel card - had already just been next door to Thomas Cook to check their rate which was 1.40 but as I always use Thomson/First Choice I went there as they always price match. I've never used one of the travel cards before so was side tracked asking how they worked and forgot to ask for the exchange rate. After the transaction was done I remembered and asked what rate they had given me. 1.33 - I am absolutely disgusted with them. I have been ripped off. I will never, ever get my currency from them again. I will be spreading my story for others to read . BEWARE - ALWAYS ASK FOR THE RATE FIRST.

  • I ordered £250 worth of Euros
  • This was my first time using this supplier
  • I received my currency on or before the expected date
  • I received a good mix of notes
  • I would recommend this supplier to others

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  • Was your package delivered on time?Yes No
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  • Would you recommend First Choice to others?Yes No
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  • Was the card accepted everywhere you used it?Yes No
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  • What kind of policy did you purchase?
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  • Did the policy cover everything you needed?Yes No
  • If you made a claim, was it simple and straightforward?Yes No
  • Would you recommend First Choice to others?Yes No

First Choice offer a range of travel money services provided by Thomson including Travel Money, Currency Buyback and a Prepaid Card.

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