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insurewithease reviews

Very Poor 1.0 / 5

Based on 2 reviews Write Review

20th February 2016

Hopeless. I purchased the 'Platinum' cover. And lost my jacket. They told me I had to provide either a stolen item report, or a 'loss item' report from the police. How can I obtain a 'loss item' report. Absolute joke..

  • The insurance policy was good value for money
  • Claiming was simple and straightforward
  • Customer services were friendly and helpful
  • My claim was settled to my satisfaction
  • I would recommend this insurer to others

3rd July 2014

Avoid at all costs. Claimed for stolen luggage following an armed robbery which took place on my holiday. I had purchased platinum cover at a cost of £100, hopeful of receiving optimum service and the most extensive cover. Three months after making my claim, I've not received a penny; indeed, I have not been informed that the claim is accepted even in principle. I have submitted Evidence from the police in South Africa where the incident occurred as well as receipts for as many items as I could and invoices etc for the part of the holiday I was forced to cancel (we flew home straight after). However, I am repeatedly fobbed off, ignored, threatened that an external investigator may be required to look at the claim (even though insure with ease uses a third party claims handler in any event) and told that they need 20 working days to consider documents which I have provided. Would not wish them upon my worst enemy; my fiancée paid £20 for her basic insurance with another well known company and received a payout within days as well as very sympathetic customer service given the ordeal we had been through!

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  • I ordered £ worth of
  • My currency arrived on timeYes No
  • I received the notes I requestedYes No
  • Ordering was easy and straightforwardYes No
  • I would recommend this supplier to othersYes No
  • I sold
  • I was paid within three working daysYes No
  • I received the rate quotedYes No
  • Selling was easy and straightforwardYes No
  • I would recommend this supplier to othersYes No
  • I transferred to
  • The transfer was completed within three working daysYes No
  • I received a good exchange rateYes No
  • I was kept informed on a regular basis Yes No
  • I would recommend this broker to othersYes No
  • I ordered a prepaid card
  • Topping up was easy and straightforwardYes No
  • The exchange rates and fees were clearYes No
  • The card was accepted everywhereYes No
  • I would recommend this card to othersYes No
  • The insurance policy was good value for moneyYes No
  • Claiming was simple and straightforwardYes No
  • Customer services were friendly and helpfulYes No
  • My claim was settled to my satisfactionYes No
  • I would recommend this insurer to othersYes No
  • Was your package delivered on time?Yes No
  • Did you receive the notes you requested?Yes No
  • Would you recommend [supplier_name] to others?Yes No
  • Did you receive the amount you were quoted?Yes No
  • Were you paid within three working days?Yes No
  • Would you recommend [supplier_name] to others?Yes No
  • Did you receive the rate you were quoted?Yes No
  • Was the transfer completed within three working days?Yes No
  • Would you recommend [supplier_name] to others?Yes No
  • Was it easy to load funds onto the card?Yes No
  • Was the card accepted everywhere you used it?Yes No
  • Would you recommend [supplier_name] to others?Yes No
  • Did the policy cover everything you needed?Yes No
  • If you made a claim, was it simple and straightforward?Yes No
  • Would you recommend [supplier_name] to others?Yes No

insurewithease.com has insured over 550,000 UK travellers since they launched in 2007. Their focus is to provide customers with a choice of travel insurance cover that is quick and easy to buy online, enabling you to make an informed decision and choose the right cover for your holiday.

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