Compare Holiday Money Logo

insurewithease reviews

Poor 1.0 / 5

Based on 2 reviews Write Review

Jason Simionato

20th February 2016

Hopeless. I purchased the 'Platinum' cover. And lost my jacket. They told me I had to provide either a stolen item report, or a 'loss item' report from the police. How can I obtain a 'loss item' report. Absolute joke..

  • The insurance policy was good value for money
  • Claiming was simple and straightforward
  • Customer services were friendly and helpful
  • My claim was settled to my satisfaction
  • I would recommend this insurer to others

LukeR

3rd July 2014

Avoid at all costs. Claimed for stolen luggage following an armed robbery which took place on my holiday. I had purchased platinum cover at a cost of £100, hopeful of receiving optimum service and the most extensive cover. Three months after making my claim, I've not received a penny; indeed, I have not been informed that the claim is accepted even in principle. I have submitted Evidence from the police in South Africa where the incident occurred as well as receipts for as many items as I could and invoices etc for the part of the holiday I was forced to cancel (we flew home straight after). However, I am repeatedly fobbed off, ignored, threatened that an external investigator may be required to look at the claim (even though insure with ease uses a third party claims handler in any event) and told that they need 20 working days to consider documents which I have provided. Would not wish them upon my worst enemy; my fiancée paid £20 for her basic insurance with another well known company and received a payout within days as well as very sympathetic customer service given the ordeal we had been through!

Write a review of insurewithease

Your name

Your rating

Choose a rating Click or tap to rate
1 Star 2 Stars 3 Stars 4 Stars 5 Stars

Your review

Optional questions

  • Please tell us which product or service you are reviewing:
  • How much travel money did you purchase?
    worth of
  • Was your package delivered on time?Yes No
  • Did you receive the notes you requested?Yes No
  • Would you recommend insurewithease to others?Yes No
  • How much currency did you sell?
  • Did you receive the amount you were quoted?Yes No
  • Did you get paid within three working days?Yes No
  • Would you recommend insurewithease to others?Yes No
  • What currency did you transfer?
    to
  • Did you receive the rate you were quoted?Yes No
  • Was the transfer completed within three working days?Yes No
  • Would you recommend insurewithease to others?Yes No
  • What type of prepaid card did you order?
  • Was it easy to load funds onto the card?Yes No
  • Was the card accepted everywhere you used it?Yes No
  • Would you recommend insurewithease to others?Yes No
  • What kind of policy did you purchase?
    policy for
  • Did the policy cover everything you needed?Yes No
  • If you made a claim, was it simple and straightforward?Yes No
  • Would you recommend insurewithease to others?Yes No

insurewithease.com has insured over 550,000 UK travellers since they launched in 2007. Their focus is to provide customers with a choice of travel insurance cover that is quick and easy to buy online, enabling you to make an informed decision and choose the right cover for your holiday.

Visit Website

Compare Holiday Money Newsletter

  • Latest exchange rates delivered monthly to your inbox
  • Exclusive special offers and currency sales
  • Travel money and holiday articles and information
Travelling light?

Travelling light?

Posted by Sam Stone on 13th April 2018

Travelling light is not just about being careful with your money. Speed and weight are an attractive factor for minimising your luggage. However, the goal posts constantly sift and some airline weight restricti read more

The Things To Do When Traveling

The Things To Do When Traveling

Posted by Mink Borwornsenee on 9th April 2018

Traveling can be so much fun because you get to try new and tasty food, take photos in each country’s famous spots, and just have fun and be free. But besides all those cool things you get to do, there are a read more