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Kalixa reviews

Very Good 4.3 / 5

Based on 3 reviews Write Review

29th March 2015

Worst card choice for pre paid option. Have literaly stolen my money. Customer care is non existant and based oversees with little or no empathy. Closed my account with my money in it with no logical explanation. £600.00 pounds apeared in my account for no reason and I did not touch it. Kalixa then froze my account and asked me for ID documents, bills, drivers licence, passport photo copies of all credit cards. Afer supplying them with all the documents they asked for and stating that I have always acted honestly and within the Kalixa rules and regulations etc they still closed my account and kept my money that was in my account befor the extra money appeared in my account. After reading other reviews recently this has happened on numerous occasions to other customers of Kalixa. At least give me back my money?

  • This was my first time using this supplier
  • I would recommend this supplier to others

18th January 2014

just back from aforementioned ski trip and have to report that these cards are faultless had the best exchange rate possible instant text updates so you know the cost and balance and not one problem at all with them I am about to get another one for my daughter and son in law well done Kalixa!!!

2nd December 2013

ordered card and paid up good email conversations card arrives as told it would loading easy on internet havnt used yet its for jan ski trip so watch this space only quirk I found with it you can only get a balance online not at atm machines

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  • I ordered £ worth of
  • My currency arrived on timeYes No
  • I received the notes I requestedYes No
  • Ordering was easy and straightforwardYes No
  • I would recommend this supplier to othersYes No
  • I sold
  • I was paid within three working daysYes No
  • I received the rate quotedYes No
  • Selling was easy and straightforwardYes No
  • I would recommend this supplier to othersYes No
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  • The transfer was completed within three working daysYes No
  • I received a good exchange rateYes No
  • I was kept informed on a regular basis Yes No
  • I would recommend this broker to othersYes No
  • I ordered a prepaid card
  • Topping up was easy and straightforwardYes No
  • The exchange rates and fees were clearYes No
  • The card was accepted everywhereYes No
  • I would recommend this card to othersYes No
  • The insurance policy was good value for moneyYes No
  • Claiming was simple and straightforwardYes No
  • Customer services were friendly and helpfulYes No
  • My claim was settled to my satisfactionYes No
  • I would recommend this insurer to othersYes No
  • Was your package delivered on time?Yes No
  • Did you receive the notes you requested?Yes No
  • Would you recommend [supplier_name] to others?Yes No
  • Did you receive the amount you were quoted?Yes No
  • Did you get paid within three working days?Yes No
  • Would you recommend [supplier_name] to others?Yes No
  • Did you receive the rate you were quoted?Yes No
  • Was the transfer completed within three working days?Yes No
  • Would you recommend [supplier_name] to others?Yes No
  • Was it easy to load funds onto the card?Yes No
  • Was the card accepted everywhere you used it?Yes No
  • Would you recommend [supplier_name] to others?Yes No
  • Did the policy cover everything you needed?Yes No
  • If you made a claim, was it simple and straightforward?Yes No
  • Would you recommend [supplier_name] to others?Yes No

Over the last twelve years Kalixa has evolved from being the internal payment department of their parent company to being a global specialist in digital payments. They offer competitive prepaid cards in a number of world currencies.

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