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NatWest reviews

Good 3.8 / 5

Based on 16 reviews Write Review

Andy Smith

1st December 2017

The online process doesn't work all the time. It's a total waste of time

  • My order was not delivered on time
  • I did not receive the notes I requested
  • I would not recommend NatWest to others

William Parker

23rd June 2017

Someone got hold of my account number and I had hundreds of pounds taken from my account by some thief.Nat West refunded my money and changed my account number I had had for over 30 years.They wrote to all I have direct debits with.I wish to thank Nat West for their help to me.Especially many thanks to Rosa at Leicester branch.

Nigel Phipps

13th March 2017

Ordered my money on Thursday and arrived the following day.

  • I ordered £2500 worth of Philippine Pesos
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

Nikki

4th February 2017

Ordered on Friday morning received sat mourning nice easy and straight forward good rates too

  • I ordered £800 worth of Turkish Lira
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

Bev Willoughby

14th January 2017

Ordered some Turkish Lira yesterday afternoon and the arrived the next day by 10 am. Brilliant service.?

  • I ordered £500 worth of Turkish Lira
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

DAVID COLLETT

24th November 2016

ORDERED ONLINE WITH BEST RATE £1000 IN PHILPINNE PESOS. MONEY WAS READY IN LOCAL BRANCH WHEN REQUESTED. PERFECT SERVICE

  • I ordered £1000 worth of Philippine Pesos
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

frank burch

4th October 2016

Ordered £200 pounds worth of Turlish Lira early yesterday online .Collected this morning 750 lira,a good rate & a good service.

  • I ordered £200 worth of Turkish Lira
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

bryan

6th August 2016

I went to buy Euros from local Cornish branch with English pounds sterling notes to be told that they could only exchange money for their account holders. I went to same bank in London and they gave me Euros with no problem. However, when in Europe I received a much better rate at an exchange bureau.

  • I ordered £600 worth of Euros
  • My currency did not arrive on time
  • I did not receive the notes I requested
  • Ordering was not easy and straightforward
  • I would not recommend this supplier to others

Jansy

4th August 2016

Appalling, a crowd of us are going to Poland and I wanted £850 in zloty, their rate is 8% worse than the best quote! When I took the sterling from my Natwest account even the cashier told me not to change it there; hardly a good advert for the bank!!

  • I would not recommend this supplier to others

alan parkinson

21st June 2016

probably one of the lowest rates you can get. Go online you will get much better rates

  • I ordered £2000 worth of Euros
  • I would not recommend this supplier to others

Nick Filton

18th February 2016

Too easy - just popped in with some Aussie Dollars and money now in my account at one of the best exchange rates on the high street. Many thanks

  • I sold 65 Australian Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

GaryB

12th October 2012

Best rate for Turkish lira with a local branch pick up next day - much better than my own bank!

rene

22nd June 2012

i have used nat west for my brunei riggets for my travel moneyor the last four years. they have given the best ratesnd very good service. i am not a member of nat west, my bank rates are very low even though they are a world wide bank

Martin, East Sussex

19th November 2011

I ordered some Philippine Pesos. NatWest had the best rate and I received my Pesos with 24 hours of ordering. Brilliant, hassle-free service

N. O\'Donnell

30th August 2011

efficent service but it\'s not the highest rate.

Ian Beattie

20th June 2011

I recently ordered Turkish Lira through Nat west excellent service and delivered as promised.

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NatWest was formed in 1968 by the merger of National Provincial Bank and Westminster Bank, and was acquired by RBS in 2000. Foreign currency forms part of their financial services, but NatWest are primarily known for their general banking services.

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