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Thomas Exchange reviews

Very Good 4.9 / 5

Based on 118 reviews Write Review

4th October 2016

Excellent service! Speedy payment. Sent it my special delivery Friday afternoon, and received an email morning morning telling me how much money would be in my account 3 business days later. I converted my money as such a better rate than I would have in a store etc. Well recommended!

  • I sold 33000 Japanese Yen
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

22nd September 2016

Posted currency off on midday Monday,received a confirmation email on Tuesday morning saying currency been received and payment will be made within 3 days..Money was in account on Thursday....fab

  • I sold 1500 Hong Kong Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

20th September 2016

Excellent fast service kept informed at each step, very simple to use.

  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

19th September 2016

Excellent service.

  • I sold 235.00 US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

16th September 2016

Quick and easy service, very good rate, even if you deduct the postage you still get more than the high streets can offer!

  • I sold 159 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

15th September 2016

Excellent service. I sent currency by special delivery as requested. It was delivered the following day at 0735. An email followed from Exchange to confirm receipt, and a transfer to my nominated account was made two days later. Definately to be recommended.

  • I sold 930 Swiss Francs
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

14th September 2016

Only changed a small amount of left over euros back, but really good exchange rate and a very fast service. Would use again without doubt. Posted Tuesday, money Transferred on Wednesday!

  • I sold 60 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

12th September 2016

I changed a small amount of Icelandic Krona and got back what I paid for them locally

  • I sold 7500 Icelandic Krona
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

9th September 2016

sold 3 different currencies to thomas exchange, paid out within three days excellent communication and service highly recommended. would have no hesitation in using again thank you to paul nelson.

  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

9th September 2016

Thomas Exchange did exactly what they said. I got the (excellent) rate quoted and money received in 3 working days. Good reliable service which I will use again. I would recommend. Thank you,

  • I sold 36000 Japanese Yen
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

7th September 2016

Sold some Moroccan cash. No one else would take them. Nice and simple process. I also had some Guinean Francs but they don't take these which is a shame...

  • I sold 4800 Moroccan Dirham
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

31st August 2016

Excellent service. The system was quick, easy and efficient.

  • I sold Dominican Pesos
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

30th August 2016

I repeated last weeks exchange, I sent 1000 Euro on Friday & I received £ 844 today in my bank. Fee was about £5 against mkt rate, slightly more than expected. I will not be using any high street Bank, PO or travel agent in the future. JC.

  • I sold 1000 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

26th August 2016

This was so simple and easy I have to wonder why I've never done this before. Tuesday I sent off my Euros by Royal Mail recorded insured, then I received an email confirming receipt of it the next morning & telling me the rate I would receive. Payment by BACs & was cleared by today Friday. I had been to Post Office, Travel agents & my own bank & all are incapable of even offering a better deal. I saved almost £50 against the high street. So roughly 10% saved. I am going to exchange some other currency now today, & I will use this Thomas Exchange when I next need to buy or sell foreign currency. I sold 600Euro I was paid within three working days I received the rate quoted Selling was easy and straightforward I would recommend this supplier to others

  • I sold 600 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

25th August 2016

Sent form and money on a Tuesday, money was in my bank account by Friday and received an email acknowledgement that money received. Can't complain and would recommend service to anybody. Thank you.

  • I sold 3500 Icelandic Krona
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

24th August 2016

Excellent service and very fast. Give it a go....

  • I sold 450 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

19th August 2016

We sold back unused currency. It was an excellent service, they did what they said they would do - on time, amount that was agreed. Quick and simple to use. Best of all the exchange rate was considerable better than high street (difference of £43). Would recommend.

  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

18th August 2016

Had to send the money from the US which was worrying but Thomas Exchange provided an A+ service.

  • I sold 73000 Icelandic Krona
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

12th August 2016

This was so straight forward and went so smoothly I have to wonder why I've never done this before. I sent off my currency on Monday, received an email confirming receipt of it the next morning & telling me the rate I would receive (which was better than that quoted) and that I would receive payment within 72 hours. I actually received payment in 48hrs! I will never use a high street foreign exchange ever again. Please have no qualms about using this merchant, everything is done exactly as promised.

  • I sold 1520 US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

12th August 2016

Easy to use website and rate offered far better than the high street. Funds transferred the following day. Would recommend and use again.

  • I sold 2400 Trinidad Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

12th August 2016

First rate company . I have dealt with other companies on this site and I felt they always hedged their bets on the most favourable rate that benefitted them, not this company, I actually received more than anticipated because the rate improved in my favour which they passed on to me.

  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

12th August 2016

I had 635 euros left over and wanted them changed back to sterling. I got a very good rate and sent the euros in the evening post. I got an email at 7am the next morning to say they had received the money and paid it into my account. VERY EFFICIENT SERVICE.

  • I ordered £530 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

11th August 2016

Excellent buy-back rate, very efficient service and good communication.

  • I sold 520 Swedish Krona
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

10th August 2016

Excellent service, emailed what was happening throughout and money transferred in good time. Rate paid was slightly higher than the indicative rate - definitely trustworthy.

  • I sold 1040 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

10th August 2016

Good rate of exchange, easy to follow the instructions provided, acknowledgement and confirmation communication was excellent.

  • I sold 900 Canadian Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

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Please tell us which product or service you are reviewing so that others visitors can get a better idea of your experience:

  • I ordered £ worth of
  • My currency arrived on timeYes No
  • I received the notes I requestedYes No
  • Ordering was easy and straightforwardYes No
  • I would recommend this supplier to othersYes No
  • I sold
  • I was paid within three working daysYes No
  • I received the rate quotedYes No
  • Selling was easy and straightforwardYes No
  • I would recommend this supplier to othersYes No
  • I transferred to
  • The transfer was completed within three working daysYes No
  • I received a good exchange rateYes No
  • I was kept informed on a regular basis Yes No
  • I would recommend this broker to othersYes No
  • I ordered a prepaid card
  • Topping up was easy and straightforwardYes No
  • The exchange rates and fees were clearYes No
  • The card was accepted everywhereYes No
  • I would recommend this card to othersYes No
  • The insurance policy was good value for moneyYes No
  • Claiming was simple and straightforwardYes No
  • Customer services were friendly and helpfulYes No
  • My claim was settled to my satisfactionYes No
  • I would recommend this insurer to othersYes No

Thomas Exchange, first established in 1978 through its strong team of dealers and cashiers, is dedicated to a personal service designed to meet the needs of business and leisure travellers. They offer a level of service which can be relied upon with confidence.

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