Currency Online Group reviews

Currency Online Group are rated Excellent in 10,480 reviews

https://www.currencyonlinegroup.com/

Currency Online Group specialise in providing Travel Cash and Currency Buyback services to customers across the UK. All Travel Cash orders are sent via Royal Mail Special Delivery for a tracked and fully insured service. Alternatively, face-to-face bookings can be made at our Waterloo Branch. We have more "excellent" reviews on Compare Holiday Money than any of our competitors, so why not use us for all your currency needs.

Last reviewed 5 hours ago

98% of reviews are positive

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Reviews by rating

Excellent 9957 reviews are rated 5 stars 95%
Great 348 reviews are rated 4 stars 3%
Average 100 reviews are rated 3 stars <1%
Poor 34 reviews are rated 2 stars <1%
Bad 41 reviews are rated 1 star <1%

Reviews by day

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5 Stars4 Stars3 Stars2 Stars1 StarCurrency BuybackMoney TransferPrepaid CardTravel MoneyMexican pesosAustralian dollarsLebanese pounds
JL

J longstaffe

5 Stars
5 Stars

Today

Excellent service. Don't use any other company . Trust them 100%

RB

Robert Brown

5 Stars
5 Stars

Today

Fantastic service, fast efficient and safe. I would happily use them again on my next trip.

MA

Marian

5 Stars
5 Stars

Today

Ordered currency previous evening and ready for collection next morning. Money already packaged and ready to be handed over on arrival at office.

Friendly staff.

Thank you

EN

E Naden

5 Stars
5 Stars

Today

The form on line was clearly laid out and easy to complete including each stage of the transaction as it was completed.

The delivery arrived when promised via Royal mail.

RB

Ron Boland

5 Stars
5 Stars

Yesterday

Extremely happy with the service. I made use of the on-site Wi-fi and was offered a cup of tea, whilst waiting for a few minutes to receive my currency. I will use this company's services again in the future.

LI

Livija

5 Stars
5 Stars

14 May 2022

Bought travel money

14 May 2022

This service was using several times ,rates are good. Highly recomend !

Couple times used home delivery staff

called after envelope delivery to ask If I am happy with service.

In the office too is very good and secure service.

In the future I will use this service.

JM

John Morton

5 Stars
5 Stars

14 May 2022

Easy process to order, and speedy delivery. Thank you.

EG

Elaine Gibson

4 Stars
4 Stars

14 May 2022

Bought Mexican pesos

14 May 2022

Found COG through money saving expert website when comparing rates. Although stated as not FCA authorised I decided to buy my currency (Mexican pesos and dollars) as it was the best rate. I panicked slightly when I had an email saying my delivery was delayed due to cash shortages. In the end delivery was only delayed by a day and was delighted to have received many small notes for tipping.

71

711paul

5 Stars
5 Stars

14 May 2022

Two $ transactions at good rates on consecutive days worked perfectly, delivery signed for and when we delayed one by a day arrived safely by Royal Mail next day as requested.

VS

Vicky Stewart

4 Stars
4 Stars

13 May 2022

Bought Mexican pesos

13 May 2022

Excellent service, easy to order and would certainly buy again.

Only dropped 1 star because I was expecting mixed notes and received the whole lot in 500 notes.

Not ideal when smaller notes maybe required when first arriving for tipping etc.

Next time I would maybe contact to request a better mix.

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