Kay
21 June 2019
Bought £2,500 worth of Euros
21 June 2019
Easy to use. Great rate. Emailed to update on progress of order. Arrived on time. Excellent, thanks.
Ezra
15 June 2019
Bought £2,200 worth of Euros
15 June 2019
Very professional. I’ve changed 2200£ with them in Euro, great currency, and in only 2 days I’ve got the money. Notes were from 100€ to 5€. Brilliant. Definitely will use again.
Pam L
14 June 2019
Bought £1,000 worth of Euros
14 June 2019
Used Travel FX for the first time and was apprehensive as not used before.
Found them to be very efficient and helpful. Will definitely use them again
and recommend them.
Deborah Mackenzie
12 June 2019
Bought £1,060 worth of Euros
12 June 2019
Was a bit worried paying by bank transfer but it was all fine money arrived when it said it would.small gripe I asked for small denomination and got mainly 100 and 50 euro notes.
But would definitely order again.
Jodie Sloan
10 June 2019
Bought Mexican pesos
10 June 2019
Was really impressed, kept me updated and money arrived extremely quickly (ordered on the Friday, money was delivered Saturday).
Julie B
22 May 2019
Bought £1,000 worth of Euros
22 May 2019
My money has just arrived, right on time as usual. This is the 4th or 5th time I have used Travel FX now and I have received a fantastic service every time. You are kept informed of the progress of your order every step of the way. I wouldn't hesitate to use them again and always recommend them to everyone.
Colin Edney
22 May 2019
Bought £1,100 worth of Euros
22 May 2019
Very pleased with the service, cash arrived at 10:00am today and the communication process was thorough and reliable - would happily recommend.
Clare Flanagan
18 May 2019
Bought £1,500 worth of Canadian dollars
18 May 2019
I have bought currency from Travel FX on several occasions, mostly Canadian Dollars and Euros. Each time, the currency has been delivered by Royal Mail within 3-4 days. I find that the rates offered have consistently been higher than High St banks and so I always look at Travel FX rates before I look at comparison sites. So far, I've never been disappointed!
Steve
18 May 2019
Bought £300 worth of Turkish lira
18 May 2019
First time using travel fx and won’t be the last ordered some Turkish lira, best rate on the market have to use bank transfer or mobile app which I used very easy and was kept updated by email very quick delivery or you can choose a date for delivery definitely recommend and will definitely use again first class service
HarshButFair51
14 May 2019
Bought £250 worth of Vietnamese dongs
14 May 2019
We travel extensively and have used Travel FX many times and have never had an issue with them until now.
Recently, before ordering, I contacted them to ask if we could specify what currency denominations we required. I was told to send a note after ordering specifying the order number and the notes (demoninations) required.
We did this, having ordered US$ (in smallish notes) and 7m+ Vietnamese Dong, requesting that no notes should be larger than VD200,000.
The reason for the request is that the larger notes (500,000) are difficult to change in Vietnam.
Anyway, Travel FX (by their own admission) misinterpreted the instruction and supplied VD7M in 500,000 notes!
They offered to change them but flatly refused to stand the cost of sending the currency back to them.
I personally find that this is an unacceptable level of customer service, given that error was theirs.
For this reason won't be using or recommending Travel FX again.