Travel Money Club reviews

Travel Money Club are rated Excellent in 583 reviews

https://www.travelmoneyclub.co.uk/

Choose the UK's most highly rated mail order foreign currency provider on Trustpilot (Trustscore 4.9/5.0 Excellent) with unbeatable wholesale exchange rates in over 55 currencies. Delivery anywhere in the UK (not just the cardholder address) from next business day by fully insured Royal Mail Special Delivery guaranteed by 1pm. Pay securely by debit card (with no additional processing fees) and get regular email updates as your order crosses the Royal Mail network. Nominated day, 9am and Saturday options are also available.

Last reviewed yesterday

98% of reviews are positive

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Reviews by rating

Excellent 525 reviews are rated 5 stars 90%
Great 44 reviews are rated 4 stars 8%
Average 9 reviews are rated 3 stars 2%
Poor 1 reviews are rated 2 stars <1%
Bad 4 reviews are rated 1 star <1%

Reviews by day

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5 Stars4 Stars3 Stars2 Stars1 StarTravel MoneyMauritian rupeesThai bahtSingapore dollarsEast Caribbean dollarsMalaysian ringgitsChinese yuan
EM

Emma

5 Stars
5 Stars

Yesterday

Best exchange rates for Turkish Lira. Service was impeccable and would use Travel money club again.

MA

Mark

5 Stars
5 Stars

29 September 2022

Purchased Turkish Lira at fantastic rate. Money delivered within 48 hours. Problem with Royal Mail delivering to wrong address but that was their fault not Travel Money. When contacted they were extremely helpful and issue was sorted within 5 minutes, taking away any of the stress that was there.

Sometimes a mark of a good company is how they react when things do not go 100% right. That being the case, they definitely get 5 stars from me.

TE

terry

5 Stars
5 Stars

28 September 2022

had the best rates and delivered when they said they would

AS

Asghar

5 Stars
5 Stars

28 September 2022

Better rates than anywere else fast delivery

DA

Darren

5 Stars
5 Stars

27 September 2022

Bought £500 worth of Euros

27 September 2022

Great exchange rate and a very simple process. Speedy service and trouble free.

MC

Matt Cooper

4 Stars
4 Stars

22 September 2022

Excellent communication throughout and currency arrived before 1pm. Only slight issue was the stock was unavailable for next day delivery but they emailed explaining we could get a refund or wait until day 2 to get the TL

KC

Karen Cox

5 Stars
5 Stars

22 September 2022

Bought Turkish lira

22 September 2022

Easy process, fast delivery kept informed all the way

DE

Denise

4 Stars
4 Stars

20 September 2022

Bought East Caribbean dollars

20 September 2022

Quick efficient service with good rates.

TE

Terry

5 Stars
5 Stars

16 September 2022

Bought Canadian dollars

16 September 2022

Good exchange rates, currency delivered within a day, excellent communications an all round first class service.

JC

Jim C

4 Stars
4 Stars

16 September 2022

Bought £1,750 worth of Euros

16 September 2022

Good competitive rate and easy to purchase online. I thought the £19.50 delivery charge was pretty steep though and wasn't particularly transparent when going through the order process until the end; a little underhand.

Travel Money Club replied

Hi Jim. Thanks very much for your review and feedback. We're sorry to hear you were disappointed by the amount of the delivery charge. We give our customers wholesale exchange rates and a fixed handling charge based on order value, which includes delivery and a small margin, so you can see exactly what charges you are paying. Unlike all of the competition who hide their delivery charges in the exchange rate, so the more you exchange the more profit they make! I can see that you saved £48.54 compared with the Post Office - so even with the higher delivery charge from Travel Money Club you saved almost £30.

We're also sorry to hear that you thought the delivery charge was "underhand". Our delivery charges are shown on the Compareholidaymoney.com (there are other price comparison websites) where you found us - and were taken into account in their comparison. The delivery cost was also shown on the screen where you selected your delivery option, and repeated again on the confirmation screen. So there was no intention to be underhand, but we will look again at how we show those charges.

Thanks very much for choosing Travel Money Club, and we wish you safe and happy travels!

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