We take our data protection obligations extremely seriously and we are committed to safeguarding your personal information. We do not collect, process or store any information that can be used to personally identify you unless you give us consent, but we do collect various data about you and your device when you browse our website and perform certain actions such as sending us a message or writing a review.
This page explains exactly what data we collect and why we collect it. If you have any questions about this policy, the data we collect or any of the details on this page, please email our data protection officer Peter Rudin-Burgess: or write to us at the address below. Our data protection registration number is Z2445577.
- Our company details
- The data we collect
- The cookies we use
- Our web server
- Data breaches
- Your rights
Our company details
"Compare Holiday Money" and "CompareHolidayMoney.com" are trading names of Viridian Media Limited. Our company registration number is 10021682 and our registered address is: Viridian Media Limited, International House, 142 Cromwell Road, Kensington, London, SW7 4EF.
The data we collect
We may collect data about you or your device when you complete certain actions or browse pages on our website. We've broken this down into individual actions so you can clearly see what we data we collect, why we collect it and how to opt-out or request that we remove your data if necessary.When you browse our website
We use Google Analytics to collect anonymous data about your device, location and the pages you visit so that we can monitor the performance of our website and the quality of our content. None of the data collected by Google Analytics can be used by us to personally identify you.
Messages or data that you email to us or post to us using a form on our website will be stored on our encrypted mail servers and held indefinitely unless you contact us and ask for it to be removed. If you use a form on our website we may also record your IP address which is used for spam prevention. We may also store some of the information you send to us on Hubspot which we use for internal purposes, for example to make notes about previous enquiries we might have had from you.
If you post a comment or reply to a post on our blog, the name and email address that you enter along with your comment text will be recorded in our Wordpress database along with a timestamp of the comment and your IP address.
The comment data we collect is used to identify you as a contributor to the comments section of our blog, and only the name you enter and your comment text will be published on our website. Your data will remain in our database until a) we remove the comment, b) we remove the blog post, or c) you ask us to remove the data by emailing us using the same address you used to post the comment.
If you leave a review on our website, your name, review text and IP address are temporarily held in our database pending moderation. A copy of your review is sent via encrypted email to our internal reviews team where it is checked for accuracy and authenticity and screened for offensive content. If your review is successfully moderated we will publish it on reviews page for the company you have reviewed. We may also send the company a notification email informing them of a new review if they have signed up to receive such notifications. If your review does not meet our moderation criteria it is removed entirely from our database.
The review data we collect is used to identify you as an author of a review on our website. Your data will remain on our website until we either a) remove your review, b) remove the company you have reviewed, or c) you ask us to remove the data by emailing us using the same address you used to post the review.
If you subscribe to our newsletter your email address will be stored in our mailing list database. While your email address remains on our mailing list, you will receive a monthly newsletter from us which you can unsubscribe from at any time by following the unsubscribe link at the bottom of any newsletter, or by contacting us directly using the email address you signed up with. Our mailing list is also periodically backed up and stored on our encrypted cloud storage drive provided by Google.
We do not collect or store any personally identifiable information about you when you request a travel insurance quote. The anonymous quote data you provide will be encrypted and sent to each of our travel insurance brokers so they can provide you with a quotation. They may store the data we send to them for the purposes of requesting a quote so your quote details can be pre-filled if you click through to their website. If you do not continue with purchasing a policy your data will be removed.
The cookies we use
We use anonymous cookies to track referrals that originate from any websites that have signed up to our Affiliate Programme. These cookies do not contain any personally identifiable information and are used to compile performance and statistical reports and to track sales that originate from our affiliates.
We use Google Analytics to record anonymous data about how you use our website including information about your device, your location and the pages you visit. These cookies are essential to the operation of our website and are used to measure traffic and improve the quality of our content.
Our web server
Our website is hosted by Hyve, a fully managed UK data centre who provide hosting services to some of the UK's largest private and public sector websites. Hyve have ISO27001, ISO27017 and ISO9001 accreditations, PCI-DSS Compliance and have been part of the G-Cloud framework since 2013.
We will report any unlawful data breach of our database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
You are entitled to request a copy of any personal information we hold about you by contacting the data controller at the address at the top of this page. Please be aware that provision of such information may be subject to:
- Confirmation of your identity.
- The payment of a fee if your request is manifestly unfounded or excessive.
06/08/2020 Removed information on the data collected when a user requests a money transfer quote as we no longer collect user data for this action. Updated the information we collect when a user requests a travel insurance quote to reflect changes to our quotation system.
19/02/2020 Updated information on how we store email addresses when a user subscribes to our newsletter.
11/03/2019 Added a section about cookie usage and removed details about the data collected by Facebook, Bing, Captify and AddThis as we no longer use these services on our website.