GDPR and Cookie Policy

We take our data protection obligations extremely seriously and we are committed to safeguarding your personal information. We do not collect, process or store any information that can be used to personally identify you unless you give us consent, but we do collect various data about you and your device when you browse our website and perform certain actions such as sending us a message or leaving a review.

This page explains exactly what data we collect and why we collect it. If you have any questions about this policy, the data we collect or any of the details on this page, please email our data protection officer Peter Rudin-Burgess: or write to us at the address below. Our data protection registration number is Z2445577.

Contents

  1. Our company details
  2. The data we collect
  3. The cookies we use
  4. Our web server
  5. Data breaches
  6. Your rights
  7. Changelog

Our company details

"Compare Holiday Money" and "CompareHolidayMoney.com" are trading names of Viridian Media Limited. Our company registration number is 10021682 and our registered address is: Viridian Media Limited, International House, 142 Cromwell Road, Kensington, London, SW7 4EF.

The data we collect

We may collect data about you or your device when you complete certain actions or browse pages on our website. We've broken this down into individual actions so you can clearly see what we data we collect, why we collect it and how to opt-out or request that we remove your data if necessary.

We use Google Analytics to collect anonymous data about your device, location and the pages you visit so that we can monitor the performance of our website and the quality of our content. None of the data collected by Google Analytics can be used by us to personally identify you.

Data that you send to us via our contact form or emailed to us directly will be stored on our encrypted mail server and held indefinitely unless you contact us and ask for it to be removed. If you use our contact form we will also record your IP address which is used for spam prevention. We may also store some of the information you send to us on our marketing platform hosted by Hubspot for future internal use.

If you post a comment or reply to a post on our blog, the name and email address that you enter along with your comment text will be recorded in our Wordpress database along with a timestamp of the comment and your IP address.

The comment data we collect is used to identify you as a contributor to the comments section of our blog, and only the name you enter and your comment text will be published on our website. Your data will remain in our database until a) we remove the comment, b) we remove the blog post, or c) you ask us to remove the data by emailing us using the same address you used to post the comment.

If you leave a review on our website, your name, review text and IP address are temporarily held in our database pending moderation. A copy of your review is sent via encrypted email to our internal reviews team where it is checked for accuracy and authenticity and screened for offensive content. If your review is successfully moderated we will publish it on reviews page for the company you have reviewed. We may also send the company a notification email informing them of a new review if they have signed up to receive such notifications. If your review does not meet our moderation criteria it is removed entirely from our database.

The review data we collect is used to identify you as an author of a review on our website. Your data will remain on our website until we either a) remove your review, b) remove the company you have reviewed, or c) you ask us to remove the data by emailing us using the same address you used to post the review.

If you subscribe to our newsletter, your email address will be forwarded to our email marketing platform provided by FormGet and stored in their database. Our entire mailing list, including your email address, is also periodically backed up and stored in our encrypted cloud storage service provided by Google. While your email address remains on our mailing list, you will receive a monthly newsletter from us which you can unsubscribe from instantly at any time by following the unsubscribe link at the bottom of any newsletter, or by contacting us directly using the email address you used to sign up.

If you request a money transfer quote we will send the information you provide us with (your name, email address and telephone number) and your IP address via encrypted email to the money transfer broker(s) you select on the quote request page. A copy of your request will also be held indefinitely on our encrypted mail server for statistical purposes unless you contact us and ask us to remove it.

If you request a travel insurance quote we will post the information you provide us with including your name, cover details and IP address via a secure and encrypted connection to our panel of travel insurance brokers who will use the details to return a quotation to us. We do not store any of the details you provide us with; we use them purely to generate quotes on-the-fly.

The cookies we use

Our website uses cookies that are set by us and carefully-selected third parties for functional, advertising and analytical purposes. None of the cookies we use contain any information that can be used to personally identify you.

We use anonymous cookies to track referrals that originate from any websites that have signed up to our Affiliate Programme. These cookies do not contain any personally identifiable information and are used to compile performance and statistical reports and to track sales that originate from our affiliates.

We use Google Analytics to record anonymous data about how you use our website including information about your device, your location and the pages you visit. These cookies are essential to the operation of our website and are used to measure traffic and improve the quality of our content.

Some of the pages on our website use Google's AdSense platform to show advertisements that help us to finance our free comparison service. AdSense uses cookies to improve the relevancy of the adverts it shows, for example by showing you adverts for products or websites that you've visited before, but these cookies do not contain any identifiable information and can be delete and turned off altogether by visiting Google's Ad Settings.

Our web server

Our website is hosted by Hyve, a fully managed UK data centre who provide hosting services to some of the UK's largest private and public sector websites. Hyve have ISO27001, ISO27017 and ISO9001 accreditations, PCI-DSS Compliance and have been part of the G-Cloud framework since 2013.

Data breaches

We will report any unlawful data breach of our database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Your rights

You are entitled to request a copy of any personal information we hold about you by contacting the data controller at the address at the top of this page. Please be aware that provision of such information may be subject to:

Changelog

11/03/2019 Added a section about cookie usage and removed details about the data collected by Facebook, Bing, Captify and AddThis as we no longer use them.

09/05/2018 GDPR and Cookie Policy created.