Todd Johnson
29 June 2018
29 June 2018
Complete bait and switch! Horrible! They charge 15% to exchange money, plus a "convenience fee" We asked for the exchange rate and agreed to the rate. They NEVER told us about taking 15% of our money as well. We asked to have our dollars back and they told us "NO, the transaction is already in the computer". Bottom line, it was $140 to exchange $900 in to Euros! Worst exchange experience of my life. Go to the ATM instead as it is only 1-3% transaction fee and put these crooks out of business!
Aneta
20 June 2018
20 June 2018
Stay away from this service. They are thiefs. They charge £3 fee and 14.99% service fee. Horrible service.
Maya So
25 March 2017
25 March 2017
PLEASE Anyone changing money find somewhere else! Totally robbery 13% in service fee.....honesty tell me what service?
Edward Martin
25 May 2016
25 May 2016
Fantastic service and the staff member on the phone was so helpful and friendly when I rang to check the order - thank you will order again.
Paul
25 March 2015
25 March 2015
Ordered what I needed and it arrived as they said it would. Excellent service and much better rate than I would have got from the High Street. They even put in some low denomination notes which is really helpful for taxis etc at the destination.
Wiz
28 February 2015
28 February 2015
Free delivery with super saver, no charges. Cash arrived as informed. Top service
d. carter
1 January 2015
1 January 2015
currency arrived on date.
Paul Myers
9 October 2014
9 October 2014
Excellent communication and delivery, ditto exchange rate & service I would not hesitate using this company again for changing £s into foreign currency
gary whittle
7 October 2014
7 October 2014
This company is rubbish! I would never use them again, they have taken over £900 and you need to wait 7 working days to receive your money, and pay insurance the communication from them is useless they don't reply to emails. Anyone changing money find somewhere else Do Not Use This company
steve bullock
12 February 2014
12 February 2014
I have been trying to purchase some currency from changegroup for over 2 weeks and each time i try the site says it is undergoing maintenance, also they hav'nt replied to my e-mails and the rate keeps falling, not very good really.