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Covent Garden FX reviews

Very Good 4.9 / 5

Based on 370 reviews Write Review

21st January 2017

Great service, first experience ordering currency on line, asked for amount of money in different values, got exactly what I asked for, and day I wanted the currency to arrive, would definitely use this service again

  • I ordered £1000 worth of US Dollars
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 23/01/17

Thank you very much for the review Phyllis we all really appreciate it!

All the best,

Sam and all the team at Coventgardenfx

20th January 2017

Was a little nervous ordering on line but there was no need. Absolutely fantastic service! Just received my package. Will I be using this service again? You betcha! Thank you :)

  • I ordered US Dollars
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 21/01/17

Pleasure Nadine and thank you for trying us!

Appreciate the review!

Sam and all the team at Coventgardenfx

20th January 2017

Used the buy back service to change my euros to sterling. Sent my euros by Royal Mail next day to Covent Garden FX and received prompt email confirming delivery. Money in my account within 24 hrs. Excellent service and best rate online. Will not hesitate to use again Thankyou Covent Garden FX

  • I sold 315 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 20/01/17

Thank you for the review Steve and glad you liked our rates!

All the best,

Sam and all the team at Coventgardenfx

18th January 2017

Returned home with Euros CGFX were quoting best rates online Sterling in my account within 48hrs of order being placed and posted A pleasure to do business with Big thank you to Marco!

  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 19/01/17

Thank you Debbie for taking the time to review us.
Really happy you liked the service, i will make sure Marco sees this

All the best,

Sam

18th January 2017

Came across this little family gem last summer. My request for denominations was met without a problem A great rate & fantastic service from start to finish Highly recommend

  • I ordered £3500 worth of Barbados Dollars
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 19/01/17

Thank you Ray!
Glad we could fulfil your order, have a lovely break!

All the best,

Sam and all the team at Coventgardenfx

17th January 2017

I haven't used a service like this before and was very impressed. The rate was very competitive and the money went into my account on the same day that it was received by Covent Garden FX (even though I had omitted to give them my bank account number!) A very efficient and friendly service, I would definitely use them again.

  • I sold 1075 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 17/01/17

Thank you so much Theresa for the review, glad you liked the service!

All the best,

Sam and all the team at Coventgardenfx

13th January 2017

Very helpful and seems to be usually near the top in exchange rate. Once ordered I was unable to transfer money due to Lloyds Bank internet crash. Rang them and they reassured me no problem. Managed to get money through to them later in the day and the money arrived safely by registered post.

  • I ordered £760 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 16/01/17

Thank you for the review.

Yes we had issues with Lloyds too but it's seems to be ironed out now.

Glad we could help and get you a good rate

All the best,

Sam and everyone at Coventgardenfx

12th January 2017

Easy to order, sent and received on time thanks.

  • I ordered £4500 worth of US Dollars
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

12th January 2017

Always a pleasure to talk to the team, very efficient and the rates are always the best possible on the day. The euros arrived on the day promised. Thanks Sam.

  • I ordered £1200 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

11th January 2017

I used postal service to order some dollars for my trip to Disney. Ordered on Monday 12 and they were delivered Tuesday at 10 fast easy to use with best rates available.

  • I ordered £2500 worth of US Dollars
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 12/01/17

Thank you very much for the review Chris!

Have a wonderful time at Disney!

Sam and all the team at Coventgardenfx

10th January 2017

Small is best and time and time again Covent Garden FX deliver on rates and five star customer service. Every time i have used them and it must be at least five times a year, nothing is too much trouble one phone call and everything is sorted. I wish the rest of the world embraced the way they treat their customers, well done again Sam and the team. Thanks again

  • I ordered £1000 worth of US Dollars
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 11/01/17

Hello Ava and thank you for your lovely words!

Really pleased you like the service and i will pass your comments to everyone in the office.

All the best,

Sam

10th January 2017

buying and selling back was excellent will use again

  • I ordered £1600 worth of US Dollars
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 10/01/17

Thank you for rating us Barbara!

All the best,

Sam and everyone at Coventgardenfx

6th January 2017

Quick and accurate service. Used them before and will again.

  • I ordered £1000 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

5th January 2017

I changed dollars by post, received an email the following day confirming safe receipt of my dollars and 24 hours later the sterling was in my account. Covent Garden FX offer great rates and an outstanding service. Highly recommended and I shall definitely use them again.

  • I sold 620 US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

29th December 2016

Sold back us dollars from cancelled holiday. Got best rate on market including small profit on deal. The only thing that worked our way

  • I sold US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 30/12/16

Thank you for the review Tony. So sorry your holiday was cancelled. Glad we were able to help recoup a little of the costs.

All the best for 2017

Sam and everyone at Coventgardenfx

20th December 2016

I was extremely anxious about posting the money but everything that I was told about timescales and the rate was 100% accurate. I posted the money special delivery on the Friday and the money was in my account on the Monday. I will certainly use this service again.

  • I sold 300 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 21/12/16

Thank you very much Natalie, really pleased you liked the service.

Have a lovely Christmas,

Sam and everyone at Coventgardenfx

16th December 2016

Excellent service and frequently the best rates available. Use regularly and will definitely use again !

  • I ordered £500 worth of Australian Dollars
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

14th December 2016

Used this service to order US Dollars, placed order Monday evening, received currency Wednesday morning. Great Service, regularly kept in contact with email. Would highly recommend and will certainly use again..

  • I ordered £2300 worth of US Dollars
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

12th December 2016

My first time ordering currency online I did my research before ordering and Covent Garden FX reviews gave me confidence to use the service. I was not disappointed service to was first class.

  • I ordered £5000 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 12/12/16

Thank you very much for the review and i'm glad you were happy with the service.

Take care and have a lovely Christmas,

Sam and everyone at Coventgardenfx

7th December 2016

Very easy to deal with and excellent service from start to end. Thank you Covent Garden FX.

  • I ordered £850 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

6th December 2016

Very helpful, excellent service - ordered Monday arrived before lunch Tuesday.

  • I ordered £1000 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

6th December 2016

Brilliant service & brilliant exchange rate.

  • I ordered £1000 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

5th December 2016

Excellent Service. I sold US Dollars and the cash was in the account the next day . Certain to use them again in the future

  • I sold US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 06/12/16

Thank you so much Tim and i will pass your comments on to the rest of the team.

Sam and everyone at Coventgardenfx

26th November 2016

Excellent service, would highly recommend. E-mailed when currency was on way, was able to track.

  • I ordered £1000 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

16th November 2016

I ordered 2180 Euros and Royal Mail Special delivered 2 days later as asked for at 12 noon. Great website and totally trustworthy kept informed by email at all times.

  • I ordered £1900 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 17/11/16

Thank you very much for the feedback Graham especially as we have a new website now taking Debit cards so it's very useful to hear what you think.

Hope you have a lovely time away,

Sam and everyone at Coventgardenfx

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  • I ordered £ worth of
  • My currency arrived on timeYes No
  • I received the notes I requestedYes No
  • Ordering was easy and straightforwardYes No
  • I would recommend this supplier to othersYes No
  • I sold
  • I was paid within three working daysYes No
  • I received the rate quotedYes No
  • Selling was easy and straightforwardYes No
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  • The transfer was completed within three working daysYes No
  • I received a good exchange rateYes No
  • I was kept informed on a regular basis Yes No
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  • I ordered a prepaid card
  • Topping up was easy and straightforwardYes No
  • The exchange rates and fees were clearYes No
  • The card was accepted everywhereYes No
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  • The insurance policy was good value for moneyYes No
  • Claiming was simple and straightforwardYes No
  • Customer services were friendly and helpfulYes No
  • My claim was settled to my satisfactionYes No
  • I would recommend this insurer to othersYes No

Covent Garden FX is a family-owned and operated Bureau De Change located in the heart of Central London. Established for over 20 years, they offer extremely competitive exchange rates with no commission and no fees.

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