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Covent Garden FX reviews

Very Good 4.9 / 5

Based on 351 reviews Write Review

7th December 2016

Very easy to deal with and excellent service from start to end. Thank you Covent Garden FX.

  • I ordered £850 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

6th December 2016

Very helpful, excellent service - ordered Monday arrived before lunch Tuesday.

  • I ordered £1000 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

6th December 2016

Brilliant service & brilliant exchange rate.

  • I ordered £1000 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

5th December 2016

Excellent Service. I sold US Dollars and the cash was in the account the next day . Certain to use them again in the future

  • I sold US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 06/12/16

Thank you so much Tim and i will pass your comments on to the rest of the team.

Sam and everyone at Coventgardenfx

26th November 2016

Excellent service, would highly recommend. E-mailed when currency was on way, was able to track.

  • I ordered £1000 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

16th November 2016

I ordered 2180 Euros and Royal Mail Special delivered 2 days later as asked for at 12 noon. Great website and totally trustworthy kept informed by email at all times.

  • I ordered £1900 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 17/11/16

Thank you very much for the feedback Graham especially as we have a new website now taking Debit cards so it's very useful to hear what you think.

Hope you have a lovely time away,

Sam and everyone at Coventgardenfx

12th November 2016

I sent the currency on Thursday and then received a call on Friday morning to advise me that I had put the wrong amount on my order. I immediately realised my own mistake and they just wanted to check and reassure me. The money was in my account the following day. Amazing and such personal service (I think from Victoria?). Thank you.

  • I sold 1635 US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

10th November 2016

I sent USD on the Monday, acknowledged on the Tuesday and funds were paid into my bank on the Wednesday. Lost a star due to no email confirming it had been paid but otherwise fine.

  • I sold 3000 US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

8th November 2016

I actually got a online quote and went to the branch myself on the same day. I received the rate quoted. I thought the money would be transferred to my bank account but I was paid in cash. Great service! thanks

  • I sold 3000 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

5th November 2016

Having 4600 Euros to exchange I was nervous sending that amount of money through the post. However, I needn't have worried as the transaction was so smooth. I sent the euros on Tuesday and the money was paid into my bank the following day. Bravo Covent Garden FX I would definitely recommend this Company.

  • I sold 4600 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 05/11/16

Hello Pauline,

Thank you for the kind review.

We really rate the Royal Mail Special Delivery service as the contents are fully insured so it makes it a very safe and secure service and fully tracked.

Glad you liked the service and thanks again for taking the time to review us!

Enjoy the rest of the weekend,

Sam and everyone at Coventgardenfx

2nd November 2016

Brilliant service. I used Covent Garden Fx firs time this summer to buy euros and I've just used them again to sell some euros, was going to keep them but need to buy all 4 new tyres for my car, so this pays for half that. From me posting the euros to the money being transferred into my account was just over 24 hours. Highly recommend!

  • I sold 200 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 03/11/16

Hello Anne-Marie and thanks for the lovely review.

Glad we could make the tyres a little more inexpensive!

All the best,

Sam and everyone at Coventgardenfx

2nd November 2016

Used for first time have previously used other providers and found coventgardenfx to be the best. I got the rate I booked and not like other providers who quote better rates that get changed when it gets posted to them next day. Don't bother with anyone this is the best company for exchange they got my currency this morning and paid it same day.

  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 03/11/16

Thank you Sarah,

Yes we have also noticed other providers quoting rates but then changing them so the customer is really unsure about the amount they will be receiving.
When you book a rate with us you know what you will be getting back as long as we receive the currency on time as specified when you are ordering.

We really appreciate the review,

All the best,

Sam and everyone at Coventgardenfx

2nd November 2016

Fantastic service. Don't hesitate to use. Money in account in 2 days. Sold 4 different currencies - great price and they emailed to say currency received. Couldn't be easier.

  • I sold 1499 Barbados Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 03/11/16

Thank you Sarah.

Yes we like to email and let you know the progress of your order and glad we could get you a good rate for your currencies.

All the best and thanks for reviewing us,

Sam and everyone at Coventgardenfx

31st October 2016

Very easy to use, posted Euros on a Friday and was paid via my bank account on Monday. Royal Mail tracked parcel all the way and received an email when the Euros were in the hands of the currency buyer. Such an easy transaction and a far better rate than the banks or post office.

  • I sold 875 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

31st October 2016

Posted 875 euros via royal mail special delivery on a Friday and tracked the item all the way. Email from FX on Monday stating Euros had arrived and payment was made into my bank by end of Monday. Easy and such a better rate than the banks or post office.

  • I sold 875 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 01/11/16

Thanks Andrew, really pleased we could get you a much better rate and that you found it an easy process.

Appreciate the review,

Sam and everyone at Coventgardenfx

30th October 2016

As others have mentioned, my wife and I were a bit nervous of the whole buy back experience, especially as we were selling back such a large amount of money. I called covent garden before sending the money and they gave some excellent advice and reassurance. As we were sending a large amount we had to break it into three smaller amounts and post them by royal mail special delivery. £2500 is the maximum you can send through the post insured. We decided to go with covent garden over the other companies in the end as despite having a slightly lower rate the reviews were generally excellent. Posted the money Friday 14th Oct, arrived at Covent Garden FX on Mon 17th. Had an email confirming this and requesting to fill in an extra form as the transaction was over £5000. Filled the form out monday evening and emailed this over. Had the money in our account on Tuesday afternoon. When I phoned Covent Garden FX to confirm receipt of the money, form and to check when the money would be paid over they were always very helpful. Included In the order was 50 swiss franc which they exchanged at the same time. All in all I was 100% satisfied with the service provided by Covent Garden FX and will definitely use them again.

  • I sold 8300 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

29th October 2016

Really pleased with the whole dollar buying experience. Spoke to a very nice lady on the phone who helped with payment method. Easy to use website. The best rate around. Good communication. Most importantly, arrived as promised. Great stress free way to obtain currency.

  • I ordered £2000 worth of US Dollars
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

28th October 2016

First time using the services of Covent Garden FX. Found the web site easy to use, the ordering was straightforward and clear. Delivery arrived today, as requested, on time. Pleased with the rate achieved and may use buy back service offered Happy to recommend to others, and will use again myself.

  • I ordered £2000 worth of US Dollars
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

28th October 2016

Sold some Euros left over from Holiday. Got a great, rate posted them to Covent Garden FX and money in Bank account next day. Brilliant service.

  • I sold 475 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

27th October 2016

Brilliant ordered my dollars on Monday afternoon and they were delivered at 10.00pm on Tuesday morning. Having never brought currency online before i researched went with Covent Garden because of the reviews, its the only company whereby the reviews appear genuine,simple easy to use and i will be back for my next trip. Thanks Sam and the gang

  • I ordered £5000 worth of US Dollars
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

26th October 2016

I got exactly what I ordered , delivered on the day I asked. What more could you want?

  • I ordered £1100 worth of Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

22nd October 2016

Sent just under £1000 of euros to arrive 1pm the next day, I tracked arrival about 1200, processed and paid the day at quoted rate despite rate changing after my quote (they could have send me less £) so all in all recommended and I will use them again as first choice.

  • I sold 890 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 24/10/16

Thank you very much for the review Adrian, glad you were happy with the rate!

All the best,

Sam and everyone at Coventgardenfx

22nd October 2016

sent our euros on monday to exchange to pounds money into our bank account on wednesday first class service would use this firm again .

  • I sold 1100 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

Reply from Covent Garden FX on 24/10/16

Thank you for the review Ken, very nice of you!

Glad you liked the service,

All the best,

Sam and everyone at Coventgardenfx

21st October 2016

Only downside was I placed order on 8pm Tuesday Night so could only post it Wednesday Morning at 9am special Delivery by 1pm so I never got my exchange rate I ordered it on (due to it taking a day to post) and you had the option for the cash to be sent to you on the website but I received an email to say that's a flaw on the website it has to be done by bank transfer

  • I sold 1407 US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

20th October 2016

I was nervous about sending currency in the post but after reading the previous positive reviews I decided to go ahead. The exchange rate was much better than the post office even taking into account the postal cost. I sent my currency on Wednesday and received the money into my account Thursday afternoon. Very pleased with the service and would use it again in the future.

  • I sold 306 US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

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  • I ordered £ worth of
  • My currency arrived on timeYes No
  • I received the notes I requestedYes No
  • Ordering was easy and straightforwardYes No
  • I would recommend this supplier to othersYes No
  • I sold
  • I was paid within three working daysYes No
  • I received the rate quotedYes No
  • Selling was easy and straightforwardYes No
  • I would recommend this supplier to othersYes No
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  • The transfer was completed within three working daysYes No
  • I received a good exchange rateYes No
  • I was kept informed on a regular basis Yes No
  • I would recommend this broker to othersYes No
  • I ordered a prepaid card
  • Topping up was easy and straightforwardYes No
  • The exchange rates and fees were clearYes No
  • The card was accepted everywhereYes No
  • I would recommend this card to othersYes No
  • The insurance policy was good value for moneyYes No
  • Claiming was simple and straightforwardYes No
  • Customer services were friendly and helpfulYes No
  • My claim was settled to my satisfactionYes No
  • I would recommend this insurer to othersYes No

Covent Garden FX is a family-owned and operated Bureau De Change located in the heart of Central London. Established for over 20 years, they offer extremely competitive exchange rates with no commission and no fees.

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