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Currency Online Group reviews

Very Good 4.7 / 5

Based on 127 reviews Write Review

24th February 2017

Far better rate than the post office. Received £6 more than originally quoted. Kept up to date with emails. Money went straight to my account on the third day. Will def use again!!

  • I ordered £1783 worth of US Dollars
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

24th February 2017

As others have said I was somewhat skeptical in the beginning about sending a large amount of dollars through the post, but could not be happier with the service received. Got a much better rate than anywhere else I could find (by around £50) and would definitely recommend and use again!

  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

24th February 2017

Price offered was very fair and payment made on the promised day, 3 days after they received my currency. Price was very slightly different but that is to be expected.

  • I sold 4000 New Zealand Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

24th February 2017

Very good service , highly recommended ! Placed the order on Monday afternoon , received email on tuesday 9.am that they have received the money and the money will be transfer in 3 days which it did at very good rate . Will definitely use your service again.

  • I ordered Euros
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

24th February 2017

A simple, fast service which gave a great rate for my disused currency

  • I sold 5,000 Australian Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

24th February 2017

Excellent rates of exchange especially when compared with the likes of travel agents etc . Speedy transfers of money within the time scales quoted. Would definitely use again when spare holiday spends needs converting back to sterling.

  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

23rd February 2017

I wanted to give a five star rating for what was a very good service particularly as far as the exchange rate given and I will definitely use COG again. Way ahead of the others. Unfortunately, as a retired bank manager I do not understand why it took three days after they received my Euros to transfer the sterling equivalent!!! I do hope that next time, they will pay the equivalent amount of sterling much quicker.

  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

23rd February 2017

I sold $601 however price quoted was "Trumped" by the received price by £1.14! Money into my account on the specified day. I certainly would recommend COG.

  • I sold 601 US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

22nd February 2017

Seamless process and excellent communication. Rate slightly lower than initially quoted but still better than high street even with the £6 postage card.

  • I sold 1530 Hong Kong Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

17th February 2017

Transfer of money was within 3 days as advertised however money received in my account was not as quoted on confirmation of receipt, albeit only £2.46

  • I sold 778 US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

17th February 2017

Now used them twice. Brilliant communication and service. Even with registered pose it was a better rate than anywhere else. Definitely recommend.

  • I sold 972 US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

17th February 2017

Genuinely first time using company. Even with the price of Secure postage (£6.45) I got a better rate than any high street offer. Very prompt emails to say they had received my currency and a second to say the money was in my account. Very happy with the service, exchange rate and professionalism. I would recommend though please do use a track able and insured postal service.

  • I sold 250 US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

16th February 2017

Excellent as always, thank you

  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

15th February 2017

The only reason I was not paid within three working days was an error on my part, I gave the wrong account number !. As soon as I realised my mistake I phoned and provided the correct details, the money was transferred same day within a few hours. I was very impressed with the service. The rate paid was slightly less than quoted, but only by a few pounds, and still miles better than any other buy back option I could find.

  • I sold 202500 Hungarian Forints
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

14th February 2017

Yer all good. Best rates I found online. Simple an easy to post money & get paid into bank :) will use again for sure !

  • I sold 4700 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

14th February 2017

Very professional and reliable group. The rate is fair and a lot better than many other currency exchange agents. Once they receive your order by post, they pay the money in your account within 3 working days. They are responsive to your email, and support a smooth transaction. I have used them several times for big sums of money and i can recommend them 100%. Thank you for an excellent service.

  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

14th February 2017

Great company, will definitely use them again. Used them to sell back my unused currency, got good rate and communication was excellent from start to finish.

  • I sold 1000 Polish Zloty
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

13th February 2017

All went smoothly. Slightly lower rate than offered but this reflected market movement.

  • I sold Australian Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

13th February 2017

Payment was received on time. Not happy as the rate changed quite a bit even though there was nothing major happening in the market.

  • I sold 1000 US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

9th February 2017

Posted currency Monday, money in my account Thursday, rate far better than High St, saved me around £75, recommended

  • I sold 1371 Singapore Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

9th February 2017

Excellent service. I exchanged 1000EUR and money was in my account earlier than expected. I received emails when COG received my currency and when payment was made. I will defenately be using this service again.

  • I sold 1000 Euros
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

8th February 2017

First time using online buy back service so was very nervous about sending cash in the post. Shouldn't have worried, email received the day after I sent stating when my money would be paid. And sure enough was in my bank by close of play 3 days later. Would recommend to anyone unsure of online currency traders.

  • I sold 1321.00 US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

8th February 2017

Excellent... was a little worried about sending £2500 cash through the post but couldn't of been easier.... paid £9 to insure at post office... was emailed by cog the following morning to say it had been received and pounds were transferred in to my account the following day... posted Monday am-received funds Wednesday pm..... highly recommended and got back £250 more than my bank were offering me

  • I sold 12000 United Arab Emirates Dirham
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

8th February 2017

Fantastic to have this 'Buy Back Currency' service, which was extremely straightforward to process. The rates for buy back were by far better than others online. Money was paid into my account within24 hours of CurrencyOnlineGroup receiving it. The rate of exchange was also £2 more on the day too, which was an added bonus!!! Again Highly Recommended company who keep the customer well informed.

  • I sold 335 US Dollars
  • I was paid within three working days
  • I received the rate quoted
  • Selling was easy and straightforward
  • I would recommend this supplier to others

8th February 2017

Very Best Rates with no hidden charges. Received currency within 48hours.Excellent customer services and communication/replies to my emails. Would highly recommend.

  • I ordered £300 worth of US Dollars
  • My currency arrived on time
  • I received the notes I requested
  • Ordering was easy and straightforward
  • I would recommend this supplier to others

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Please tell us which product or service you are reviewing so that others visitors can get a better idea of your experience:

  • I ordered £ worth of
  • My currency arrived on timeYes No
  • I received the notes I requestedYes No
  • Ordering was easy and straightforwardYes No
  • I would recommend this supplier to othersYes No
  • I sold
  • I was paid within three working daysYes No
  • I received the rate quotedYes No
  • Selling was easy and straightforwardYes No
  • I would recommend this supplier to othersYes No
  • I transferred to
  • The transfer was completed within three working daysYes No
  • I received a good exchange rateYes No
  • I was kept informed on a regular basis Yes No
  • I would recommend this broker to othersYes No
  • I ordered a prepaid card
  • Topping up was easy and straightforwardYes No
  • The exchange rates and fees were clearYes No
  • The card was accepted everywhereYes No
  • I would recommend this card to othersYes No
  • The insurance policy was good value for moneyYes No
  • Claiming was simple and straightforwardYes No
  • Customer services were friendly and helpfulYes No
  • My claim was settled to my satisfactionYes No
  • I would recommend this insurer to othersYes No

Currency Online Group specialise in providing travel money and currency buy back services and have over fifteen combined years of experience in the deliverable FX market.

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