Currency Online Group are rated Excellent in 14,562 reviews
Currency Online Group specialise in providing Travel Cash and Currency Buyback services to customers across the UK. All Travel Cash orders are sent via Royal Mail Special Delivery for a tracked and fully insured service. Alternatively, face-to-face bookings can be made at our Waterloo Branch. We have more "excellent" reviews on Compare Holiday Money than any of our competitors, so why not use us for all your currency needs.
Last reviewed 10 hours ago98% of reviews are positive
Replies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 94% | |
| Great | 3% | |
| Average | 1% | |
| Poor | <1% | |
| Bad | <1% | |
Showing reviews 1-15 of 14,562
Today
Bought £1,130 worth of Euros
Excellent service as always.
Cannot fault Currency Online
Today
Bought £1,200 worth of Euros
Excellent all round service
Today
Bought £800 worth of Euros
Have used multiple times before so knew currency for a last minute trip would arrive in time. Exchange rate good and next day delivery, what more do you need?!
Today
Bought Euros
Very good rate, extremely efficient and where others couldn't deliver till after the Bank Holiday, this company did it on a Saturday without the extra charges others are now slapping on. I will definitely use them again and hope you do too
7 May 2026
Bought £200 worth of Euros
Great customer service! Amazing rates and I always use when needed as I know they can be trusted. I also recommend to friends and family x
5 May 2026
Bought £750 worth of New Zealand dollars
Great service , really happy that you can order just higher value notes instead of a mix that others companies automatically send.
Highly recommended.
5 May 2026
Bought £700 worth of Euros
Ordered currency arrived at the time and date I requested will use them again very efficient
5 May 2026
Bought £1,500 worth of Thai baht
I have not used COG before, although ordering currency online is something I do a few times a year.
The online ordering process offered a transparent rate and was efficient.
I was not too keen on the fact that they were "guiding" me to pay by bank transfer and indicating that a debit card payment would result in a slower delivery.
I declined to accept the first day for delivery - a Saturday - and selected the following working day for the delivery. So was surprised that the delivery turned up on the Saturday - just before I left home.
2 May 2026
Bought £186 worth of Euros
Natasha introduced me and each time, I am travelling I do get some trave money, it arrives on time, thank you.
1 May 2026
Bought £400 worth of Euros
ordered my EUROs on Tuesday arrived on the required day, easy to use web site, I only ever use these.
1 May 2026
Bought £750 worth of Euros
I've been using this company for years always great rates and fast delivery keep it up
30 April 2026
Bought travel money
Bought Indonesia rupiah best exchange rate I could find service very fast definitely use this service again
30 April 2026
Bought Vietnamese dong
Friendly and quick.
28 April 2026
Bought £300 worth of Turkish lira
Fast service and very competitive exchange rates. I thoroughly recommend COG. I bought Moroccan Dirhams - not listed on dropdown menu,
27 April 2026
Bought travel money
Told to wait up to 30 working days for refund on lost Special Delivery
Travel money sent via Royal Mail Special Delivery was lost.
Despite this, the company is delaying a refund until Royal Mail complete their investigation and approve their claim, which they have advised could take up to 30 working days.
They are relying on their terms and conditions to justify this, however this appears to conflict with basic consumer rights, as the goods have not been delivered.
Left out of pocket and forced to make alternative arrangements. Very poor handling.