eurochange reviews

eurochange are rated Great in 132 reviews

eurochange is your foreign exchange expert, with the widest range of currencies in cash or prepaid travel card, at rates better than the airport. We also buy back travel money and transfer funds abroad via our money transfer services. Our team of foreign exchange experts look forward to welcoming you #exchangewitheurochange.

  • Last reviewed 4 days ago
  • 83% of reviews are positive
  • Replies to reviews
Reviews by rating
Excellent 79.55% of reviews are rated 5 stars 80%
Great 3.03% of reviews are rated 4 stars 3%
Average 1.52% of reviews are rated 3 stars 2%
Poor 5.30% of reviews are rated 2 stars 5%
Bad 10.61% of reviews are rated 1 stars 11%
Reviews by day

Showing reviews 1-15 of 132

PE
Peter

9 May 2025

Bought £650 worth of Euros

First time using this site found it so easy and highly competitive, I ordered Euros and I received them the next morning delivered to my door for free.Fantastic the bills were of a varied amount and not all big bills that you need changing whilst away will definitely use again.Thank you.

GF
Gary Fletcher

3 May 2025

Bought £700 worth of Euros

SUPERB from order to delivery . Have used various online companies to buy our holiday euros online, all pretty good . Can honestly say that Eurochange have been the best - ordered £700 Euros on Friday morning , currency received registered post early following Saturday morning on bank holiday weekend. As order was over £600 , delivery was free , exchange rate was best on offer , and pleasingly , currency was excellent spread of notes from 50 to 5 . If this service is the norm , will now always use Euro change for our holiday currency requirements . STRONGLY RECOMMEND.

JO
John

12 September 2024

Bought £2,500 worth of Euros

I did order and collect a few times in Ipswich at sailmakers shopping centre

The lady's are helpfull and friendly

The buy back guarantee is OK but only 30% of the amount you buy so I needed to sell to a friend my other 400 euros . But the did tell me that only I forgot .

eurochange replied

Hello John,

Thank you for sharing your experience! We’re glad to hear that the team at our Ipswich branch have been helpful and friendly during your visits. We appreciate your feedback about the Buyback Guarantee, and we’ll be sure to pass it along. Looking forward to seeing you again soon!

Best wishes,

eurochange

ST
Stephen

24 May 2024

Bought £600 worth of Euros

Ordered £600 worth of euros. On Wed and asked for fri del. 1st time using this company but rates were so good. Reviews were good so gave it a go.

Well excellent service will use again.

Thank you

eurochange replied

Hello Stephen,

Thank you very much for your review, we really appreciate it. We're delighted to hear that the delivery arrived as scheduled and that you were pleased with the rate provided.

We wish you a wonderful trip.

Best wishes,

eurochange Customer Support

MA
Marie

16 May 2024

Bought £800 worth of Euros

I visited eurochange kiosk in The Liberty Shopping Centre Romford twice this week to buy some euros. I want to thank Sahil who served me on Tuesday and Rikab who was there on Wednesday. Both of them are very courteous, friendly, so patient and helpful. Thanks again for your help.

DA
Danny

26 April 2024

Bought £500 worth of Euros

Cannot fault. Ordered euros on Monday, selected Wed as the delivery date. The package was delivered on time as specified (Special Delivery before 1pm). Had a really good mix of notes from €5 to €50. Absolutely no complaints and would recommend to anyone.

eurochange replied

Hello Danny,

Thank you very much for the 5-star review, we're delighted to hear that your order was delivered as requested, and we're pleased to hear that you will be recommending us!

Have a great trip, and we hope you continue to use us for your foreign currency needs!

Best wishes,

eurochange Customer Support

JB
Jo Baldwin

14 December 2023

Bought £2,000 worth of US dollars

Used an internet comparison site for best Dollar/GBP exchange rate- eurochange the best for collection in local area. Ordered and paid online and collected the next day. Very quick and easy process.

Staff member in Redhill branch (Jake PR) was very polite and helpful. Was a good experience, will definitely use again.

LH
Lynne Heather Janes

30 September 2023

Sold 40 Euros

Used eurochange in Chantry place recently and would like to congratulate Sharne on her excellent customer service in everyway and for being very informative, credit to your company.

eurochange replied

Hi Lynne,

Thank you for taking the time to leave us your feedback! We are delighted to hear that Sharne provided you with excellent, informative service during your visit to.

We will ensure your feedback is passed on to Sharnes management team, and we hope to see you again soon.

Many thanks,

eurochange Customer Support

UT
US tourist

26 September 2023

Sold currency

I had a great experience with Rajesh P. at the Eurochange location just outside the Paddington Underground station in September 2023. I went to him in a rush since I was on my way to Heathrow Airport and the Tube machines wouldn't accept my remaining coins to pay for my return fare to the airport. Rajesh noticed the pound coin and the 50 pence coin I was using were actually one no longer in circulation in England (!) - how I ended up with very old coins out of circulation for years after having only been in town one week I'll never know. But he was so kind in helping me out and was so friendly in doing so. Great customer service! Thanks to him.

eurochange replied

Hi there,

Thank you for your 5-star review, we really appreciate it!

We're absolutely delighted to hear that Rajesh provided you with such friendly and helpful service during your time in need!

We have passed on your feedback to Rajesh's management team, and we hope you have a wonderful day.

Thanks,

eurochange Customer Support

AM
Amanda

21 August 2023

Bought £1 worth of Euros

I researched the best exchange rate and eurochange came up at 1.16, when I got there it was only 1.12, but as I had made a special journey I thought I would proceed. I asked to exchange my cash and was asked for my passport! I didn't have it, so he turned me away. I scrolled through the images on my phone in case I had taken a photograph of it, but I hadn't :-( then I remembered I had 3 types of photographic ID. I queued again and was told no, only a passport. The man serving was also quite abrasive. So after spending money on petrol and parking, I ended up with no euros and being left disappointed and angry.

eurochange replied

Hi Amanda

Thank you for taking the time to leave a review. The rate offered via Compare Holiday money is a promotional rate, to receive this rate you would have to go through the link on the website. Regarding being turned away for your ID, we accept the main government issued photographic ID’s such as a Full UK/EU driver’s license, National ID card and Passport.The level of service you described is not what we expect and we would love to have the opportunity to make things right, if we could please ask that you reach out to us by sending an email to customer.services@eurochange.co.uk and we can begin looking further into your visit.

We look forward to speaking with you.

Kind Regards,

eurochange Customer Support

MB
Matt Bell

29 April 2023

Bought Euros

1st class service and good rate of exchange. Super fast delivery and a great varied selection of notes. I recommend and will use again.

YV
Yvonne/dave

29 April 2023

Bought Turkish lira

Excellent service good rate and friendly every time.

We brought over a period of few week and great every time plus nice variety of notes would have prefer a few twenty though but it's not problem.

Keep up good work.

PW
Paul White

23 March 2023

Bought £701 worth of Euros

ordered first thing in the morning, you get a choice of dates for delivery or collection from a branch, I had them delivered for the following day by special delivery which was free for my 850 euros, got a good mix of 50s,20s,10s and 5 notes, they arrived on time at 930 am, they had the top rate on the day in question on the comparison website

NS
Norma scarbrough

25 October 2022

Ordered a prepaid currency card

Wanted information and help with transferring money into an American bank and setting up a card. I went to the exchange in Bury, the staff there were terrific and went above and beyond to assure that I understood everything. Thank you so much Sarah xxxx

ME
Melissa

15 September 2022

Bought £600 worth of Turkish lira

Ordered Turkish lira

Was worried about ordering online for such large amount but received special delivery at 10am

Very happy customer will use service again

eurochange

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