Hays Travel are rated Excellent in 6,962 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed yesterday90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 86% | |
| Great | 4% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 6,962
Yesterday
Bought £200 worth of US dollars
Bought US Dollars easy and efficient friendly service. Will definitely use again.
21 November 2025
Bought £250 worth of US dollars
Great service. Thank you
21 November 2025
Bought United Arab Emirates dirham
Ordered money on line for next day, received a call at lunchtime advising that they couldn’t fulfil the order and suggested I call other local Hays offices to see if they could help. Better systems would aid in not disappointing customers, if no currency is available then don’t let people place their order. Definitely will never use Hays again for holiday money. Found the male staff member very unhelpful.
21 November 2025
Bought £388 worth of US dollars
Collected 500 USD from Poole branch after ordering on line. Danielle left me a friendly message on my phone and gave exactly the denominations I wanted.
21 November 2025
Bought travel money
I ordered a small amount of 3 different currencies for Christmas presents,no minimum or maximum amount,ordered on line,picked up next day.
Very easy to deal with.
21 November 2025
Bought travel money
Very helpful and pleasant
21 November 2025
Bought £2 worth of Euros
Very helpful and cheerful service as well as professional, great advice.
21 November 2025
Bought travel money
Always helpful staff, giving the customer confidence.
21 November 2025
Bought £50 worth of US dollars
Service very good from Stanley branch,
21 November 2025
Bought £500 worth of US dollars
Amazing friendly service as always.
21 November 2025
Bought Euros
Very good
21 November 2025
Bought Australian dollars
It was an excellent service, the staff were helpful and efficient.
21 November 2025
Ordered a currency card
Very friendly and efficient, arranged travel card very easy. excellent service.
21 November 2025
Bought £200 worth of Euros
Excellent friendly service as usual at Hays
East Kilbride
21 November 2025
Bought £400 worth of Euros
Always professional, efficient and friendly. I use a lot as we go abroad regularly and your staff are so welcoming at your Crystal Peaks Sheffield branch