Hays Travel reviews

Hays Travel are rated Excellent in 7,387 reviews

Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.

Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.

  • Last reviewed an hour ago
  • 90% of reviews are positive
  • Replies to reviews
Reviews by rating
Excellent 86.60% of reviews are rated 5 stars 87%
Great 3.51% of reviews are rated 4 stars 4%
Average 2.71% of reviews are rated 3 stars 3%
Poor 2.14% of reviews are rated 2 stars 2%
Bad 5.05% of reviews are rated 1 stars 5%
Reviews by day

Showing reviews 1-15 of 7,387

AA
Anne Ankers

Today

Bought £207 worth of Norwegian kroner

Great service. Needed Norwegian Kroner, long delivery time from other suppliers but next day with Hays. Well done. Cara was excellent.

GS
Gordon Shand

Yesterday

Bought £500 worth of Euros

Good rate, quick availability, will use again.

LJ
Linda Jeffcott

Yesterday

Bought £250 worth of Euros

I ordered Euros online for click and collect.

All very simple and easy - collected from local Hays branch later same day.

No fuss - efficient and friendly staff. Great rate of exchange and good service.

LI
Liz

Yesterday

Bought £400 worth of Euros

Can never fault these..there always happy to help.and makes a difference when u can actually talk to a person.. and there always knowledgeable

BB
Betty Bathgate

Yesterday

Bought £800 worth of Euros

Excellent service staff very helpful and efficient.

JA
Jayne

31 May 2026

Bought £300 worth of Euros

Ordered money online night before.

Was all ready for collection the next day. Hassle free. Great service

JU
justin

31 May 2026

Bought £1,011 worth of Euros

great service from start to finish cant fault them

DO
Donna

31 May 2026

Bought £1,100 worth of Turkish lira

Ordered some money on online and then I rang the store and spoke to Kimberly she was very polite and professional and checked they had more Turkish lira in stock she let me know they did so I said I will be round to the store tomorrow and collect mine and I paid for another £600 worth it did take time to count out however she was very patient and definitely recommend the store in Denton to my family and friends

JU
Julia

30 May 2026

Bought £500 worth of Euros

Used Hays Travel many times and also found them to have a good exchange rate and friendly staff.

JS
jane stewart

30 May 2026

Bought £300 worth of Euros

Second time using click and collect at Aberdeen store. It was so easy and staff were extremely helpful and cheery .Will definitely use again.

CH
Canadian Holiday

30 May 2026

Bought £750 worth of Canadian dollars

Picked up ordered online currency today from Teignmouth branch. Graham was very helpful and friendly.

MI
mick

30 May 2026

Bought £400 worth of Euros

it was a pleasure dealing with hays travel at Exmouth. very polite, and proffessional

GE
Great efficient service

30 May 2026

Bought £503 worth of Euros

Ordered currency on line to pick up in store it was quick and easy to do and the staff were very good and the exchange rate was competitive too

GS
Great service!

29 May 2026

Bought Euros

Great service, friendly and helpful staff; will definitely use again.

RE
Rebecca

29 May 2026

Bought £203 worth of Euros

I was called about my order prior to collection which I really appreciated, and asked about the denominations required. We had a nice chat when I collected the money too; very personable interaction.

Hays Travel

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