Hays Travel reviews

great service from start to finish cant fault them

Ordered some money on online and then I rang the store and spoke to Kimberly she was very polite and professional and checked they had more Turkish lira in stock she let me know they did so I said I will be round to the store tomorrow and collect mine and I paid for another £600 worth it did take time to count out however she was very patient and definitely recommend the store in Denton to my family and friends

Used Hays Travel many times and also found them to have a good exchange rate and friendly staff.

Second time using click and collect at Aberdeen store. It was so easy and staff were extremely helpful and cheery .Will definitely use again.

Picked up ordered online currency today from Teignmouth branch. Graham was very helpful and friendly.

it was a pleasure dealing with hays travel at Exmouth. very polite, and proffessional

Ordered currency on line to pick up in store it was quick and easy to do and the staff were very good and the exchange rate was competitive too

Great service, friendly and helpful staff; will definitely use again.

I was called about my order prior to collection which I really appreciated, and asked about the denominations required. We had a nice chat when I collected the money too; very personable interaction.

Very helpful

ordered travel money...great all round service from ordering money to collecting....

Always get my currency here in Carrickfergus. Pleasant, helpful and friendly service.

First time customer for Hays travel money.

Ordered my click and collect Euros online at a good rate in the morning and collected in later that same morning.

A really excellent range of currency notes.

A great service I'll use again. Thanks.

Friendly, efficient staff. Convenient brach for collection. Good rate of exchange - not necessarily the best possible, yet considerably better than other Hight Street competitors such at the Post Office, banks, and building societies. Plus accessible hours. Highly recommended. Have used Hays for travel money several times in recent months. Never disappointed.

I used Hays because they offer very competitive rates when buying Euros . I went to pick my Euros up but the bus pass I presented as ID was refused even though it provided the photographic evidence that I was who I said I was . I had come from the next town to collect them and had to return the following day . It is discriminatory to assume that everyone has a passport and a driving licence - both of which could possibly not be genuine anyway . Furthermore these two items were shown quite clearly to be EXAMPLES of what I might use and not definitely the only two forms of ID acceptable. It made the whole experience very deflating .