Hays Travel are rated Excellent in 7,597 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 2 days ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,597
1 August 2026
Bought £700 worth of Euros
Great service.
Lovely staff, plenty of treats for the dog.
Hi Katrinw, Thank you for your feedback. I am glad to hear you had a great service and they had lots of treats for your dog!
1 August 2026
Bought £500 worth of Euros
From ordering to pick up - streamless
Hi Ruth, thank you for your 5 star review. I am glad to hear everything went smoothly!
31 July 2026
Bought £200 worth of Euros
Very easy transaction in store
Hi George, thank you so much for your positive review!
31 July 2026
Bought £250 worth of Euros
I ordered some travel money from home and within a few minutes I had a message to say it was ready. I popped down to Hays Travel where a very efficient and friendly lady gave me my money. Excellent service. Thank you.
Hi Sharon, thank you for your review and I am glad to hear you had a positive experience!
31 July 2026
Bought £350 worth of Euros
Collected our Euros from the Longton branch this morning. All was in order. We were served by a very pleasent young lady. We will definitely use this service again thanks.
Hi Alan, Thank you for your review. We are happy to hear you had a positive experience. Looking forward to servicing you again!
31 July 2026
Bought Euros
Collected our Euros from the Longton branch this morning.
All was in order, and we were served by a very pleasent young lady.
Will definately use this service again.
Hi Alan, thank you for the 5 stars! We are so pleased to hear you had a pleasant service in one of our branches. We will pass the feedback on!
31 July 2026
Bought £524 worth of Euros
Ordered Euro's on line, Hays had the best exchange rate compared to other click and collect providers. Euros were ready immediately but I collected the next day. Quick and easy, very friendly staff. Will definitely use again.
Hi Sam, Thank you so much for your review. We appreciate your kind words!
30 July 2026
Bought £400 worth of Euros
Great service as usual
Thank you so much for your lovely comments Julie!
Many Thanks,
Chloe.
30 July 2026
Bought Australian dollars
No problem,have used Hays Travel for several years,always very helpful. Thank you.
Thank you so much for your 5* review! This is great to hear.
Many Thanks,
Chloe.
29 July 2026
Bought £300 worth of Euros
Booked my holiday through agent of hays and ordered my travel money on line this morning and got confirmation it was ready to collect straight away. Walked into the hays shop to be greeted with wonderful staff . They found time to chat about our future holiday we had booked and took a nice interest why we were going. Hays should be very proud of all their staff especially Emma and the girls in the Bury St Edmunds store.
This is brilliant news Jan and thank you so much for your 5* review!
Many Thanks,
Chloe.
29 July 2026
Bought £227 worth of US dollars
I was served today by Maicie who was very pleasant, professional, helpful with good Customer service. Weldone.
This is fantastic! Thank you for your review Netsayi.
Many thanks,
Chloe.
29 July 2026
Bought £522 worth of Euros
So easy to order online and collect. Staff very pleasant.
Thank you for your 5* review Theresa!
Many thanks,
Chloe.
28 July 2026
Bought £1,002 worth of Euros
Went to the Cleveleys branch , and Jannette was very helpful , friendly and excellent at what she does !
I am so pleased you received such excellent service!
Many Thanks,
Chloe.
28 July 2026
Bought £348 worth of Euros
Ordered Sunday, Email Monday ready to collect.
Excellent service.
Thank you Patrick!
Many Thanks,
Chloe.
28 July 2026
Bought Canadian dollars
Was greeted by lovely smiles as we walked in, we said we were there for travel money counter and we were shown the counter and greeted by another friendly assistant. We had taken all the necessary documents (3 things) , the money was counted out and checked in front of us ( Canadian dollars ).
We had checked on line before ordering and Hays gave the best rate and also offered a buy back option which we took up.
This is great Michael! Thank you for your 5* review.
Many thanks,
Chloe.