Hays Travel are rated Excellent in 7,668 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed yesterday90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,668
Yesterday
Bought £400 worth of Euros
Excellent service as always
Amazing Calum, thank you for taking the time to leave a 5* review!
Many Thanks,
Chloe.
Yesterday
Bought US dollars
Ordered USD online, easy quick service, picked up in Durham branch, staff were excellent, welcoming and friendly.
This is great Jim and thank you for choosing Hays Travel!
Many Thanks,
Chloe.
Yesterday
Bought US dollars
Bought some dollars from Hays great service and easy to order, also excellent rate.
Thank you for your lovely feedback Lesley!
Many Thanks,
Chloe.
Yesterday
Bought £601 worth of Euros
I bought my euros from hays travel and found the staff very helpful friendly and professional, I will recommend hays travel to friends and family
Thank you so much for choosing Hays Travel Tim and thank you for your kind words.
Many Thanks,
Chloe.
19 August 2026
Bought travel money
I had pre ordered my euros via click and collect so the whole process was very easy. My money was ready and waiting and the gentleman at the counter was very friendly and efficient
This is excellent Karen, thank you for your 5* review!
Many Thanks,
Chloe.
18 August 2026
Bought £405 worth of Canadian dollars
Absolutely love this company, easy quick service.
Hi Carla,
This is amazing to hear and thank you for using Hays Travel!
Many Thanks,
Chloe.
18 August 2026
Bought US dollars
Fast,efficient service. Ordered USD online and they were available same afternoon in the local branch (Whitley Bay). Also , nice mix of denominations, not all big notes. Staff were very welcoming and friendly.
Hi,
Thank you so much for your excellent feedback, we really appreciate this!
Many Thanks,
Chloe.
18 August 2026
Bought Euros
Excellent service, prompt attention, thorough detail.
Hi Chris,
Thank you so much for your 5* review!
Kind regards,
Chloe.
18 August 2026
Bought £500 worth of Norwegian kroner
Competitive rates and efficient service at the bureau de change.
Have Fabulous holiday Martin
Vanessa
18 August 2026
Bought Euros
Regularly get currency from this branch and the lassies are lovely and keen to help in any way they can.
Great staff and excellent customer service.
5 star
Thank you for your 5 Star review
Vanessa
18 August 2026
Bought £460 worth of Euros
Ordered online and got a better rate than anywhere else local. Currency was ready to collect almost immediately.
Hi Elsie
Thank you leaving a review enjoy your holiday
Kind Regards Vanessa
18 August 2026
Bought £1,200 worth of Euros
An easy transaction online and collected without any problem
Thank you for taking the time to leave a review Michael
Kind Regards Vanessa
17 August 2026
Bought £1,600 worth of Euros
Excellent, friendly service. Will definitely order my currency here again.
Thank you Lucy for your review
Vanessa
17 August 2026
Bought £350 worth of Euros
Arranged via app and picked up travel money from the Yate,Bristol branch, this morning. I found it very easy to do. The young man that served me was very helpful, friendly and pleasant. It was a pleasure for my first visit. I can definitely recommend and will return.
Thank you for your kind words Lesley and for taking the time to leave a review!
Many Thanks,
Chloe.
17 August 2026
Bought £600 worth of Euros
Excellent, polite service.
Thank you so much for your 5* review Andrew!
Many Thanks,
Chloe.