Hays Travel are rated Excellent in 7,493 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 3 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 4% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,493
Today
Bought £1,500 worth of Euros
Ordered online. Helpful staff. Very efficient service and always a great rate of exchange
Today
Bought £350 worth of Euros
Ordered online early this morning (Friday 3/7/26) and collected same morning about 2 hours later. Very easy to collect as money was all bagged up ready. Excellent service with very helpful, friendly and efficient staff. (Corby store).
Yesterday
Bought £500 worth of Euros
Hays usually have the best rates on the high street. Simple to order on line, although there was a technical issue using my phone. Ordered using my pc without any issues.
Collected my euros from a lovely lady in the Shrewbury branch.
Yesterday
Bought Euros
Ordered on line early morning. Collected same morning. Very friendly staff (Paignton). Good rate of exchange
1 July 2026
Bought £300 worth of Euros
Thought the service I received was better than expected. Informed me by phone money was ready and the service I had was fast and efficient
1 July 2026
Bought £460 worth of Euros
Ordering and collection perfect but not told that by paying on credit card there would be charges. This could be pointed out when ordering online
1 July 2026
Bought travel money
Excellent service
30 June 2026
Bought £200 worth of Euros
Checked exchange rates online found hays travel to offer as good a price as anyone, So i ordered online for same day collection called into shop an hour later and Euro were ready for me.Quality service well done hays travel Doglas Isle of Man
30 June 2026
Bought £380 worth of Canadian dollars
Excellent service, friendly and very helpful.
Hi Steven
Thank you for your review
Kind Regards Vanessa
30 June 2026
Bought £550 worth of Euros
Order my euros online for collection on the day, had a problem at first was not recognising my postcode, phoned the branch and spoke to Elaine explained everything and she said she would give me online rate if It would not accept my postcode, gave it one last try and it worked phoned back and told Elaine she said as soon as she got confirmation she would let me know, 10 minutes later she emailed to say my money was ready and to bring my passport and card I used, went in everything straight forward Elaine was really lovely taking time to ask about our holiday and taking a real interest. 5* plus again for Hays Travel Ellesmere Port, always going above and beyond
Hi Anne
Thank you for leaving a 5 Star review , well done Elaine
Vanessa
29 June 2026
Bought £270 worth of Euros
Very quick and easy, ready to collect very quickly. Best rate in the area.
Very good, friendly and efficient service when collecting!
Thank you for taking the time to leave a review
Vanessa
29 June 2026
Bought £104 worth of Euros
Very fast and friendly service
Brilliant Samantha
Thank you for your review
Vanessa
29 June 2026
Bought £202 worth of Euros
Great rate and lovely staff.
Hi Keith
Thank you for your review
Kind Regards Vanessa
29 June 2026
Bought £200 worth of US dollars
Best rates lovey staff at Royton branch :)
Thank you Michael for your kind review
Vanessa
29 June 2026
Bought £202 worth of Euros
I have been using Hays Travel for many years and always had excellent service from the staff.
Hi Jean
Thank you for your review and taking the time to do so.
Kind Regards Vanessa