Hays Travel are rated Excellent in 8,072 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 21 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 8,072
Yesterday
Bought £600 worth of Euros
So easy to order online and quick collection. Your staff are exceptional in your Alloa branch so friendly and helpful. Wouldn’t use anywhere else for my travel money thank you
Hi Jane
Thank you for taking the time to leave a 5 Star Review .
Vanessa
Yesterday
Bought £306 worth of US dollars
Brilliant efficient service
Hi John
Thank you for taking the time to leave a review . Enjoy your holiday .
Vanessa
Yesterday
Bought £105 worth of Turkish lira
Quick and easy to use online service. Better rates than competitors and a friendly and helpful arrival in store.
Will be using again soon.
Thanks...
Thank you Debbie for leaving a review , have a good holiday.
Vanessa
1 November 2026
Bought £1,250 worth of US dollars
Excellent service as always
Hi Andy
Thank you for your kind review have a fab holiday.
Vanessa
1 November 2026
Bought £400 worth of Euros
Excellent service for money.great rate
Hi Harry
Thank you for your review , have a brilliant holiday .
Vanessa
31 October 2026
Bought £1,800 worth of Euros
I ordered €1800 euros online no problem. The email said they would be in touch when they were ready.
I never got another email to say they were ready. So I called in the pontefract store today and the lovely lady behind the counter said they were in. So I gave her my ID and Driving licence and she gave me the euros. She said if i order them again to just go in the day after and they should be there.
Thank you to the lovely lady for her help and knowledge.
Sorry to hear of your online issue, but thank you for leaving a kind review and the lady in the shop was able to help you . Have a great holiday .
Vanessa
31 October 2026
Bought £200 worth of Euros
Excellent service and the staff are extremely friendly
Thank you Michael for taking the time to leave a 5 Star review .
Vanessa
31 October 2026
Bought £403 worth of Euros
Booked euros prior to visiting the shop,found the process very easy
Waiting until an E mail was received then collected the euros over the counter,at a much better rate,Brilliant
Thank you Richard for taking the time to leave a 5 Star review .
Vanessa
31 October 2026
Bought £1,050 worth of US dollars
Collected travel money today after ordering online. Good exchange rate. Very helpful member of staff. Just frustrated to have to wait due to unexpected closure during lunchtime.
Thank you for your review, i will sure to pass your comments on .
Kind Regards Vanessa
30 October 2026
Bought £700 worth of Euros
Great service from our local Hays branch in Largs, confirmed by telephone my online order was avaliable for collection and advised what ID etc was required when collecting
Good afternoon anne,
Thank you for your lovely feedback!
We're delighted to hear that our Largs branch provided such helpful and friendly service. We believe keeping our customers informed and making the collection process as smooth and convenient as possible is so important.
Thank you for choosing Hays Travel, and we look forward to welcoming you again soon!
Kindest Regards,
Lovely
30 October 2026
Bought Euros
Wanted to get done Euros formy grandaughter for her upcoming trip to Paris.
I like Hays Travel because you can order and pick up same day if you want and you can order small amounts not like the big online agents where you have to spend big
The agent was good friendly and knowledgeable well done To Hsys Travel.
Good afternoon,
Thank you so much for your lovely feedback!
We're delighted to hear that you appreciate the flexibility of our same-day Click & Collect service and the ability to order smaller amounts of travel money. It's also wonderful to hear that our team member provided friendly and knowledgeable service. We'll be sure to pass on your kind comments.
Thank you for choosing Hays Travel, and we hope your granddaughter has a fantastic trip to Paris!
Kindest Regards,
Lovely
30 October 2026
Bought £200 worth of US dollars
Straight forward and easy to use website great rate and super quick collection
Good afternoon Mark,
Thank you for your great feedback!
We're delighted to hear you found our website easy to use, were happy with our exchange rate and enjoyed our quick collection service.
We really appreciate your support and look forward to helping you with your travel money again soon!
Kindest Regards,
Lovely
30 October 2026
Bought £510 worth of Euros
Ordered online and collected the same day in store . The rate was very good and Geddes is an absolute joy .
Good afternoon Caroline,
Thank you for your lovely feedback!
We're delighted to hear you were happy with our exchange rate and found our online ordering and same-day collection service so convenient. It's wonderful to hear such kind words about Geddes, we'll be sure to pass on your compliments.
Thank you for choosing us, and we look forward to welcoming you again soon!
Kindest Regards,
Lovely
30 October 2026
Bought £400 worth of Euros
Ordered travel money at 11am, collected at 1pm.
Quick, easy and received the best rate anywhere.
Good afternoon Anthony,
Thank you for your lovely feedback!
We're delighted to hear that you found our service quick and easy, and that you were happy with the exchange rate. We aim to make ordering and collecting your travel money as convenient as possible.
Thank you for choosing us, and we hope you have a fantastic trip!
Kindest regards,
Lovely
30 October 2026
Bought £157 worth of Euros
I bought euros through the click and collect service. The exchange rate was one of the best I could find. The service excellent as I received an email almost immediately saying that my order was ready to collect. The staff in the Barrow in Furness shop were absolutely brilliant; welcoming, polite, professional and very friendly. It was a pleasure to be there.
Good afternoon,
Thank you so much for your wonderful feedback.
We're delighted to hear that you were happy with our exchange rate and found our Click & Collect service quick and convenient. It's especially lovely to hear such kind words about our team in Barrow-in-Furness.
We will be sure to pass on your compliments to the staff, who will be thrilled to know they made your experience so enjoyable.
Thank you for choosing us, and we look forward to welcoming you again soon
Kindest regards,
Lovely