Hays Travel reviews

Great service as usual

No problem,have used Hays Travel for several years,always very helpful. Thank you.

Booked my holiday through agent of hays and ordered my travel money on line this morning and got confirmation it was ready to collect straight away. Walked into the hays shop to be greeted with wonderful staff . They found time to chat about our future holiday we had booked and took a nice interest why we were going. Hays should be very proud of all their staff especially Emma and the girls in the Bury St Edmunds store.

I was served today by Maicie who was very pleasant, professional, helpful with good Customer service. Weldone.

So easy to order online and collect. Staff very pleasant.

Went to the Cleveleys branch , and Jannette was very helpful , friendly and excellent at what she does !

Ordered Sunday, Email Monday ready to collect.

Excellent service.

Was greeted by lovely smiles as we walked in, we said we were there for travel money counter and we were shown the counter and greeted by another friendly assistant. We had taken all the necessary documents (3 things) , the money was counted out and checked in front of us ( Canadian dollars ).

We had checked on line before ordering and Hays gave the best rate and also offered a buy back option which we took up.

Ordering simple, collection first class from a very friendly and efficient lady.

Very smooth, quick and professional transaction. Will definitely use again.

Collected my currency this morning that had been ordered online. Very competitive rates and friendly staff at the Scunthorpe branch.

Ordered euros online, click and collect. I selected a shop which I could collect straight away (Warrington centre) and was told the cash was ready to collect.

Went into Warrington same day (Sunday) and the shop was shut!

Picked the money up on Monday, however that’s another trip into Warrington, which could have been avoided if Hays had up to date opening hours / days.

A bit of an inconvenience. Apparently the shop have notified Hays that they don’t open on Sundays anymore.

Hays, update your website!

To be fair to the staff in store they’re nice.

Always 1st class service at my local Brighouse branch all the girls are always helpful and happy. Quick and efficient collecting my euros that I ordered online.

I popped in to collect some currency I had ordered on line - the advisor came straight over and asked to help and sorted me out with my order promptly and efficiently - very pleasant and I would definately return to this store because of the pleasant service.

Always excellent service from Hays travel. Picked up my Euros today after ordering on line and was ready for me when I came to pick up. Never to much trouble from them if I have any queries . Highly recommended and excellent service all year through. Staff are always polite and happy to help at all times.