Hays Travel are rated Excellent in 7,498 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 20 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 4% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,498
Yesterday
Bought £1,000 worth of Euros
Order on line and collect Euros, and put Euros onto Hays Travel Card. Friendly, Quick and knowledgeable Staff with a good rate of exchange.
Hi there,
Thank you so much for your positive feedback!
Many Thanks,
Chloe.
4 July 2026
Bought £1,000 worth of Euros
Ordered my travel money simple and easy to do and was able to collect within hours. The staff in your Dunfermline was very helpful, pleasant and chatty. Made my experience extremely pleasant. Keep it up.
Hi Annette,
Thank you for your lovely comments and I am so pleased that you had a positive experience!
Many Thanks,
Chloe.
4 July 2026
Bought £200 worth of Euros
Very fast efficient service as usual
Thanks to Laura in the foreign exchange and all the other members of staff who always go the extra mile to help us whenever we visit the shop
Hi Will,
I am so pleased to hear this and thank you for your 5 star review!
Many Thanks,
Chloe.
3 July 2026
Bought £500 worth of Euros
I went to collect my Euros but couldn't collect them as I hadn't brought my bank card with me. Returned the following week and a very pleasant lady did the transaction and was very helpful.
Hi Michael,
This is brilliant new, we are always here to help!
Many Thanks,
Chloe.
3 July 2026
Bought £603 worth of Euros
Ordered £600 euros this morning
Got them for the best rate
Efficient lady Gemma at the Hucknall branch
Thank you
Xx
Hi Pamela,
Thank you for your 5 star review! This is lovely to hear.
Many Thanks,
Chloe.
3 July 2026
Bought £1,500 worth of Euros
Ordered online. Helpful staff. Very efficient service and always a great rate of exchange
Hi Dee, I am so happy to hear this!
Many Thanks,
Chloe.
3 July 2026
Bought £350 worth of Euros
Ordered online early this morning (Friday 3/7/26) and collected same morning about 2 hours later. Very easy to collect as money was all bagged up ready. Excellent service with very helpful, friendly and efficient staff. (Corby store).
This is great John! Thank you for your 5 star review.
Many Thanks,
Chloe.
2 July 2026
Bought £500 worth of Euros
Hays usually have the best rates on the high street. Simple to order on line, although there was a technical issue using my phone. Ordered using my pc without any issues.
Collected my euros from a lovely lady in the Shrewbury branch.
Hi Nigel,
I am so pleased to hear this! Thank you for your 5 star review.
Many Thanks,
Chloe.
2 July 2026
Bought Euros
Ordered on line early morning. Collected same morning. Very friendly staff (Paignton). Good rate of exchange
Thank you for your great comments Pat!
Many Thanks,
Chloe.
1 July 2026
Bought £300 worth of Euros
Thought the service I received was better than expected. Informed me by phone money was ready and the service I had was fast and efficient
Hi Adrian,
I am so pleased your expectations were exceeded. Thank you for your positive feedback!
Many Thanks,
Chloe.
1 July 2026
Bought £460 worth of Euros
Ordering and collection perfect but not told that by paying on credit card there would be charges. This could be pointed out when ordering online
Hi there,
I am very sorry to hear that you were not informed of the charges. I will maker sure to pass this feedback onto the relevant team.
Many Thanks,
Chloe.
1 July 2026
Bought travel money
Excellent service
Hi Tim,
Thank you for your comments, I am so pleased about this!
Many Thanks,
Chloe.
30 June 2026
Bought £200 worth of Euros
Checked exchange rates online found hays travel to offer as good a price as anyone, So i ordered online for same day collection called into shop an hour later and Euro were ready for me.Quality service well done hays travel Doglas Isle of Man
Thank you for your positive comments Mark!
Many Thanks,
Chloe.
30 June 2026
Bought £380 worth of Canadian dollars
Excellent service, friendly and very helpful.
Hi Steven
Thank you for your review
Kind Regards Vanessa
30 June 2026
Bought £550 worth of Euros
Order my euros online for collection on the day, had a problem at first was not recognising my postcode, phoned the branch and spoke to Elaine explained everything and she said she would give me online rate if It would not accept my postcode, gave it one last try and it worked phoned back and told Elaine she said as soon as she got confirmation she would let me know, 10 minutes later she emailed to say my money was ready and to bring my passport and card I used, went in everything straight forward Elaine was really lovely taking time to ask about our holiday and taking a real interest. 5* plus again for Hays Travel Ellesmere Port, always going above and beyond
Hi Anne
Thank you for leaving a 5 Star review , well done Elaine
Vanessa