Hays Travel are rated Excellent in 7,576 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 2 days ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,576
25 July 2026
Bought £500 worth of Euros
Always excellent service from Hays travel. Picked up my Euros today after ordering on line and was ready for me when I came to pick up. Never to much trouble from them if I have any queries . Highly recommended and excellent service all year through. Staff are always polite and happy to help at all times.
This is fantastic Carol!
Many Thanks,
Chloe.
25 July 2026
Bought £300 worth of Turkish lira
Very polite and helpful staff great service
Thank you for your 5* review Chris.
Many Thanks,
Chloe.
25 July 2026
Bought Euros
Went in for pre ordered euros. Quick and efficient service. Friendly staff
Thank you for your lovely comments Susan!
Many Thanks,
Chloe.
25 July 2026
Bought Euros
Went to collect currency , staff welcoming and polite , great shop
Thank you for your lovely feedback Michael!
Many Thanks,
Chloe.
24 July 2026
Bought £1,300 worth of Euros
I've always got my travel money from hays. Never had an issue with them because of this I will continue getting my travel money from hays
That's great Charles! Thank you for your 5* review
Many Thanks,
Chloe.
23 July 2026
Bought US dollars
Used Bureau de Change.
Great polite and efficient service. Customer care above and beyond.
Will definitely use again
Hello Phil,
I am so pleased regarding the service you received!
Many Thanks,
Chloe.
23 July 2026
Bought £1,800 worth of US dollars
I’m Mark ex Thomas cook Manager and find the guys in this store both efficient and friendly.
Hi Mark,
Thank you for your kind feedback.
Many Thanks,
Chloe.
23 July 2026
Bought Euros
Very good customer service; my Euros were waiting; the Hays rep remembered my name and the whole experience lasted no more than 3 minutes, thanks.
Hi David,
Thank you for your 5* review!
Many Thanks,
Chloe.
23 July 2026
Bought £100 worth of Euros
Simple procedure with good service, and a good rate also.
Hi Andrew,
Thank you for your lovely feedback!
Many Thanks,
Chloe.
22 July 2026
Bought travel money
As always dealing with the staff at my local branch in Honiton is always a pleasure, polite and professional
Thank you for your 5 Star review Peter .
Vanessa
22 July 2026
Bought £200 worth of Euros
Very easy to buy online currency for upcoming holiday. Choice of click and collect or to be sent in post
Thank you Barbara for taking the time to leave review
Vanessa
22 July 2026
Bought £1,500 worth of Euros
Easy from start to finish, Its just a shame that the in store rate doesn’t match the on line rate even though you get the same thing from the same person in the shop. I appreciate there may be a lead time necessary When ordering.
Hi Gary
Thank for your review and feedback
Vanessa
22 July 2026
Bought £870 worth of Euros
Great service, very friendly staff.
Thank you Ron for your 5 Star review
Vanessa
22 July 2026
Bought US dollars
I went to Hayes to collect my dollars ,,a lovely experience and I had a lovely chat with the two ladies who were interested to hear all about my upcoming holiday,,,
Good Morning,
Thank you for your lovely feedback! We’re delighted you had such a nice experience collecting your dollars and enjoyed a friendly chat with the team—it’s always great to hear.
Many Thanks
Megan
21 July 2026
Bought Euros
Very quick service, and friendly,,,,,Thank you
Good Morning,
Thank you for your kind feedback! We’re delighted you received quick and friendly service!
Many Thanks
Megan