Hays Travel are rated Excellent in 7,447 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 8 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 4% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,447
Yesterday
Bought £200 worth of Turkish lira
I went to the Braehead branch to buy some Turkish lira. I was told the exchange rate was 54.2. I pointed out that your website quoted a rate of 56.1 It should have been pointed out by the teller that you operate two different systems which seems a bit devious. So I only bought a minimum amount from tour company, hoping to get a better deal in Turkey.
Yesterday
Bought £503 worth of Euros
Friendly staff immediately upon entering the shop. Guy on the money exchange counter super friendly at the same time adopting a professional manner.
Yesterday
Bought £706 worth of Thai baht
excellent service ,friendly staff and a very good rate ,thanks aldridge branch
Yesterday
Bought travel money
Great service and friendly staff
Yesterday
Bought £308 worth of Euros
A competitive rate of exchange followed by very easy process to collect.
17 June 2026
Bought £502 worth of Euros
Easy system to order currency.
Good exchange rate
Click & collect option
Friendly staff in store
All sorted within 24hrs of ordering
17 June 2026
Bought Euros
Thanks Paul at Hays Crystal Peaks, the usual friendly service
17 June 2026
Bought £600 worth of Euros
Easy to arrange euros without any fuss, all in a very good service from the application on line, to picking my currency up at the Hays shop in Lancaster.
16 June 2026
Bought £501 worth of Euros
I checked 4 other currency providers and Hays was the best today. I ordered and collected my euro in under an hour, great service and lovely staff in Gosport.
Hi Carole
Thank you for your 5 Star review
Kind Regards Vanessa
16 June 2026
Bought £1,000 worth of Euros
Easy to arrange and collect. Fair exchange rate compared to others.
Thank you Mandy for your review
Kind Regards Vanessa
15 June 2026
Bought £1,056 worth of Euros
Excellent service, fast response to my email request and gave me the denominations of money I requested at hays travel Keynsham
Good Morning,
Thank you for your fantastic feedback! We’re delighted you received excellent service, a quick response, and the exact denominations you needed.
Many Thanks
Megan
15 June 2026
Bought Euros
Quick, efficient and friendly service (again) from the staff at Hays Crystal Peaks Sheffield.
Good Afternoon,
Thank you for your kind feedback! We’re delighted to hear you received quick, efficient and friendly service again from our Crystal Peaks team!
Kindest Regards
Megan
15 June 2026
Bought US dollars
Purchased online as Hays provided the best rate. The collection was simple and the process was quick and very friendly. Excellent
Good Afternoon Jon,
Thank you for your excellent feedback!
We’re delighted you chose us for the best rate and found the process quick, simple and friendly.
Kindest Regards
Megan
14 June 2026
Bought £220 worth of Euros
Always the best rates online at Hays Travel and very easy to collect at my local branch.
Hi,
Thank you for your great feedback!
We’re delighted you find our rates the best and that collection at your local branch is easy!
Many Thanks
Megan
13 June 2026
Bought £400 worth of US dollars
Ordered dollars on line got call back right away and collected money with no problem whatsoever. Excellent service as always
Good Afternoon,
Thank you for your kind feedback!
We’re delighted everything went smoothly and that you received prompt service as always!
Many Thanks
Megan