Hays Travel reviews

Have ordered dollars a few times and each time the whole experience has been quick and smooth, all of the ladies are friendly, professional and lovely.

Great rate for US dollars

Friendly and knowledgeable staff, always willing to help and give useful advice

Sophie at the branch was extremely helpful, the whole process was relatively straightforward.

Always efficient and very friendly. The click and collect service is excellent.

Thanks once again.

Competitive rate and convenient collection

Quick and easy process to order my holiday money online, kept me up to date with order process and phoned my up to say order was ready for me along with email confirmation too, very polite and professional when picked up order would definitely use them again

Love this service !

Always use the Chester Le Street branch because the staff are first class , especially the lady who serves me with my currency , so friendly & helpful. Great rates and service with a smile. Thank you.

I did click and collect with Hays and got a good rate and the online experience was simple and fast. I got a confirmation email within a minute and then an email saying it was ready to collect a minute or so later. Collection at the shop was straight forward.

Booked some holiday money with my local Hays branch using click and collect in Bridgend. Excellent service with the the best exchange rate in the area. Would definitely recommend this service.

Absolutely quality service

Hay’s is now my preferred provider of holiday cash. I order on my laptop and go and collect. They call me to remind me the money is ready to collect if I don’t go right away. The friendly staff at my Alexandria office are friendly and chatty and serve me promptly with the range of bank notes I want. All together an easy and pleasant experience.

10/10 , absolutely amazing service with amazing rates that I don’t mind paying little extra charge,still got better rate then Tesco travel money.

Used click and collect a few glitches with the web site don’t know why so possibly not Hayes fault I am not tech savvy so maybe my problem. Managed though and further communication was good and in store collection was simple and straightforward and competitive rates given.

No problems this time, - good exchange rate, easy to buy and collect, and a good variety of different vale notes provided, not all large ones. I was pleased to see that the online site now warns that rates might differ online from inside Hays Travel shops as last time I bought I made the mistake of assuming the two rates would be similar. They weren't, so I ended up well out-of-pocket. OK this time.

Good