Hays Travel are rated Excellent in 7,451 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed yesterday90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 4% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,451
Yesterday
Bought travel money
Ordered our euros online for click and collect and all sorted and collected within approx 40 minutes. We got a good rate so we're happy.
The staff at Bromsgrove are all very friendly and efficient.
Good Morning,
Thank you for your great feedback!
We’re delighted you found the service quick and efficient and were happy with the rate. It’s lovely to hear our Bromsgrove team made your experience a friendly one!
Many Thanks
Megan
Yesterday
Bought £350 worth of Euros
Lovely experience. Ladies behind the counter were professional and very pleasant. Thank you
Good Morning,
Thank you for your kind feedback!
We’re delighted you had a lovely experience and that our team were professional and pleasant!
Many Thanks
Megan
Yesterday
Bought £350 worth of Euros
Lovely experience. Ladies behind the counter were professional and very pleasant. Thank you
Good Morning,
Thank you for your kind feedback!
We’re delighted you had a lovely experience and that our team were professional and pleasant!
Many Thanks
Megan
Yesterday
Bought £200 worth of Canadian dollars
Very easy to order travel money at a good exchange rate and collect in store almost immediately. Staff in store very friendly and efficient.
Hi Fiona,
Thank you for your kind feedback! We’re delighted you found the process easy with a great rate and quick collection, and that our team were friendly and efficient.
Many Thanks
Megan
18 June 2026
Bought £200 worth of Turkish lira
I went to the Braehead branch to buy some Turkish lira. I was told the exchange rate was 54.2. I pointed out that your website quoted a rate of 56.1 It should have been pointed out by the teller that you operate two different systems which seems a bit devious. So I only bought a minimum amount from tour company, hoping to get a better deal in Turkey.
18 June 2026
Bought £503 worth of Euros
Friendly staff immediately upon entering the shop. Guy on the money exchange counter super friendly at the same time adopting a professional manner.
18 June 2026
Bought £706 worth of Thai baht
excellent service ,friendly staff and a very good rate ,thanks aldridge branch
18 June 2026
Bought travel money
Great service and friendly staff
18 June 2026
Bought £308 worth of Euros
A competitive rate of exchange followed by very easy process to collect.
17 June 2026
Bought £502 worth of Euros
Easy system to order currency.
Good exchange rate
Click & collect option
Friendly staff in store
All sorted within 24hrs of ordering
17 June 2026
Bought Euros
Thanks Paul at Hays Crystal Peaks, the usual friendly service
17 June 2026
Bought £600 worth of Euros
Easy to arrange euros without any fuss, all in a very good service from the application on line, to picking my currency up at the Hays shop in Lancaster.
16 June 2026
Bought £501 worth of Euros
I checked 4 other currency providers and Hays was the best today. I ordered and collected my euro in under an hour, great service and lovely staff in Gosport.
Hi Carole
Thank you for your 5 Star review
Kind Regards Vanessa
16 June 2026
Bought £1,000 worth of Euros
Easy to arrange and collect. Fair exchange rate compared to others.
Thank you Mandy for your review
Kind Regards Vanessa
15 June 2026
Bought £1,056 worth of Euros
Excellent service, fast response to my email request and gave me the denominations of money I requested at hays travel Keynsham
Good Morning,
Thank you for your fantastic feedback! We’re delighted you received excellent service, a quick response, and the exact denominations you needed.
Many Thanks
Megan