Hays Travel are rated Excellent in 7,782 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 20 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,782
Yesterday
Bought £500 worth of Euros
Extremely helpful branch staff for recent foreign exchange
5 September 2026
Bought £301 worth of Euros
I'm so glad this came up, as my experience was great
The young lady who served me today was lovely I think her name was Helen although not 100% certain. She was very chatty and friendly, and I would say she is a credit to your team
5 September 2026
Bought £260 worth of Euros
Easy to order did that online.
I got confirmation straight away and shortly after a email telling me it was ready for collection which was straight forward from the travel agent.
5 September 2026
Bought Euros
Ordered, received email euros ready for collection, collected.
All within 24 hours.
2nd time this year,brilliant service.
4 September 2026
Bought £113 worth of New Zealand dollars
Very friendly branch with a greet and a goodbye really nice and very efficient. Easy to order
Thank you Louise for your review
Vanessa
4 September 2026
Bought £525 worth of Euros
Excellent professional fast service for click and collect euros. A plus was Euro’s were in dominations off 10 and 20 euro’s and not 50 euro’s as some other establishments give you.
Hi Shaun
Than you for taking the time to leave a 5 Star review , have a good holiday
Kind Regards Vanessa
4 September 2026
Bought Euros
Thank you
Thank you for taking the time to write a 5* review!
Many thanks,
Chloe.
4 September 2026
Bought Euros
Ordered some Euros today online and were able to pick them up at our local Hayes travel within a few minutes. Also used them earlier in the year and both times we’ve had a great exchange rate and great service.
I am so pleased you received great service, we always strive to exceed our customers expectations!
Many thanks,
Chloe.
4 September 2026
Bought £600 worth of Euros
Went to the Blaby branch to get my click and collect currency.
A very helpful young lady assistant served me.
I am so pleased you found the young lady in branch helpful Bernard and thank you for your 5* review!
Many thanks,
Chloe.
4 September 2026
Bought £600 worth of Euros
Collected my "click and Collect this morning.
V helpful young lady assistant on hand to help.
Thank you for your kind review Bernard and thank you for using our click and collect service!
Many thanks,
Chloe.
4 September 2026
Bought £450 worth of Euros
Easy to buy online and collect in local store. Friendly staff. Best exchange rate
Thank you for your lovely review! This is great to hear
Many thanks,
Chloe.
4 September 2026
Bought £800 worth of Euros
Ordered my travel money on line and within an hour I was emailed that it was ready to collect.
Thank you for your 5* review Ruth, this is great news
Many thanks,
Chloe.
4 September 2026
Bought £402 worth of Euros
Spot on will use again very easy ..
Thank you for continuing to use our service Michael!
Many thanks,
Chloe.
4 September 2026
Bought £200 worth of Euros
Excellent service with helpful, friendly staff offering a competitive exchange rate.
This is lovely to hear Mark, thank you for your lovely comments.
Many thanks,
Chloe.
4 September 2026
Bought £200 worth of Euros
Very efficient and easy. The young lady who dealt with us in the Ashton-under-Lyne branch is always pleasant and helpful. Subject to the exchange rate we would always use this branch.
Thank you for your kind words Tony!
Many thanks,
Chloe.