Hays Travel are rated Excellent in 7,051 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 10 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 86% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,051
Yesterday
Bought £203 worth of US dollars
Proffered the old system for collecting currency, paying when collecting and one didn’t have to buy £200 worth.
Yesterday
Bought £1,003 worth of Euros
Always a good experience, with great customer service at Hays Travel, Morley. No problem in collecting our euros that we had ordered on line. Just want to mention that we did have a problem when ordering on mobile - couldn't enter the date of birth, which is now required, without endless scrolling back for 79 years ! No problem ordering on laptop though, so an issue that Hays need to look at then. Thanks
Yesterday
Bought £200 worth of Euros
It was very easy to order and pay for my euros online. I was able to collect very quickly at my nearest shop, and the staff are very helpful and friendly.
26 January 2026
Bought £350 worth of Euros
Ordered and collected the same day friendly great customer service.
24 January 2026
Bought £800 worth of Euros
Went to Hayes Travel on the Broadway in Plymstock today but just felt we should let you know that our experience of booking online is no longer great! You now have to pay online when ordering, which I would rather do in store, but you also have to put in your date of birth, which when you are nearly 80 requires you to scroll and scroll back forever! Before I could have ordered online and gone to the store to collect in the time it took me to put in my date of birth! Really needs sorting out and being put in manually.
Other than that the service in store was very good.
23 January 2026
Bought £400 worth of New Zealand dollars
Consistently great service from the girls in Mold.
23 January 2026
Bought £500 worth of US dollars
Lovely speedy service and great communication from Hays keeping me up to date. Good rates too!
22 January 2026
Bought travel money
Great customer service....
20 January 2026
Bought £300 worth of Euros
Another excellent service received by Hays Travel. Clear & precise instructions, easy ordering system.
Plympton office staff always friendly, helpful.
Thankyou
20 January 2026
Bought £500 worth of US dollars
Ordered on line for click and collect within a couple of hours the branch representative called to ask what proportion of different value notes I would like to complete my order, no other exchange services I have used have ever given this level of service. I will definitely be using them again.
20 January 2026
Bought £376 worth of Euros
Great service from ordering online, to collecting the euros from your Cleckheaton Branch
Good Morning, David
Thank you for your feedback. We’re pleased to hear you experienced great service both online and at our Cleckheaton branch. We look forward to assisting you again in the future.
Kind Regards
Shauna
19 January 2026
Bought Euros
Excellent customer service from the Foreign exchange team. They rang me to say I could collect early if I wanted to
Good Morning, Wendy
Thank you for your lovely review. It’s great to hear that our Foreign Exchange team went the extra mile by offering early collection. We hope to see you again soon.
Kind Regards
Shauna
19 January 2026
Bought travel money
Lovely friend welcome as always from the staff , great service ,
Good Afternoon Lisa,
Thank you very much for providing a great 5* review.
We are very glad to hear you received such a great service from the staff!
Many Thanks
Megan
19 January 2026
Bought £300 worth of Euros
First rate
Good Morning, Martyn
Thank you for taking the time to leave a 5* review, we greatly appreciate this.
Kind Regards
Shauna
19 January 2026
Bought Euros
The travel money desk staff are pleasant polite and friendly, which makes it pleasure to call in.
Good Morning,
Thank you for your lovely comments. we appreciate you feedback.
Kind Regards
Shauna