Hays Travel are rated Excellent in 6,742 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 7 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 86% | |
| Great | 4% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 6,742
Yesterday
Bought £200 worth of Euros
From start to finish my experience with hays travel has been exemplary.from booking the holiday to getting our currency. Courtesy calls along the way from christpher the ryde branch manager.
Yesterday
Bought £2,000 worth of US dollars
Marvelous professional assistance from Sharron at the Boscombe Bournemouth branch in all our holiday bookings
Yesterday
Bought £100 worth of Euros
Very friendly staff and I got exactly the amount of Euros I needed without any minimum purchase
Yesterday
Bought £1,000 worth of Bulgarian leva
great holiday and money exchange service
Yesterday
Bought £300 worth of Euros
Great customer service
Yesterday
Bought £1,000 worth of US dollars
Shopped about online but Hays were by far the best rate. Easy to order and collect and staff were super helpful with denomination of notes etc.
Yesterday
Bought £150 worth of US dollars
Fast and efficient, excellent service!
Yesterday
Bought £1,100 worth of Euros
Used twice in a week ,for currency ,easy to order ,great rate,good comms
Friendly staff
Yesterday
Bought £400 worth of Euros
As usual the service from Hays was excellent. I had pre ordered some Japanese Yen and they called to let me know when it was available. I also bought some Euro. We got a good rate and I really like the little zip lock bags the cash comes in! They are really useful for packing other items in the holiday luggage.
Yesterday
Bought £55 worth of Euros
I wonder if the walk-in exchange rate is worse than the pre-ordered. The advertised online rate for Euros was 1.13 to the £ - I got 1.08. Ramsden's walk-in rate was 1.12 that day. I didn't want many so maybe that affected it
Yesterday
Bought £500 worth of Turkish lira
Always excellent service and extremely friendly staff
Yesterday
Bought £250 worth of Euros
Excellent Service and friendly support
Yesterday
Bought £250 worth of US dollars
All the staff are very professional, efficient and friendly
Yesterday
Bought £500 worth of Euros
No messing, no fuss, job done. Thank you
Yesterday
Bought £1 worth of Turkish lira
Ordered online to arrange collection of currency for my holiday. Received email for the Web order advising that the store would be in touch to discuss and arrange collection.
No call received and the email states that the rate ordered was only valid until the end of the business day of the selected collection date. All in all, a pretty poor service with no contact 3 days after ordering. I'm just glad this was a preorder and I didn't already part with my money.