Hays Travel are rated Excellent in 7,485 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 10 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 4% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,485
Yesterday
Bought £380 worth of Canadian dollars
Excellent service, friendly and very helpful.
Hi Steven
Thank you for your review
Kind Regards Vanessa
Yesterday
Bought £550 worth of Euros
Order my euros online for collection on the day, had a problem at first was not recognising my postcode, phoned the branch and spoke to Elaine explained everything and she said she would give me online rate if It would not accept my postcode, gave it one last try and it worked phoned back and told Elaine she said as soon as she got confirmation she would let me know, 10 minutes later she emailed to say my money was ready and to bring my passport and card I used, went in everything straight forward Elaine was really lovely taking time to ask about our holiday and taking a real interest. 5* plus again for Hays Travel Ellesmere Port, always going above and beyond
Hi Anne
Thank you for leaving a 5 Star review , well done Elaine
Vanessa
29 June 2026
Bought £270 worth of Euros
Very quick and easy, ready to collect very quickly. Best rate in the area.
Very good, friendly and efficient service when collecting!
Thank you for taking the time to leave a review
Vanessa
29 June 2026
Bought £104 worth of Euros
Very fast and friendly service
Brilliant Samantha
Thank you for your review
Vanessa
29 June 2026
Bought £202 worth of Euros
Great rate and lovely staff.
Hi Keith
Thank you for your review
Kind Regards Vanessa
29 June 2026
Bought £200 worth of US dollars
Best rates lovey staff at Royton branch :)
Thank you Michael for your kind review
Vanessa
29 June 2026
Bought £202 worth of Euros
I have been using Hays Travel for many years and always had excellent service from the staff.
Hi Jean
Thank you for your review and taking the time to do so.
Kind Regards Vanessa
27 June 2026
Bought £500 worth of Euros
I ordered euros online from Hays, Bon Accord centre, Aberdeen. (Best rate of exchange I could find)
I got a phone call to confirm that my order was ready. The collection went very smoothly and quickly with a good range different denominations of notes. Staff in that branch are always so pleasant.
Thank you very much for your review Margaret
Kind Regards Vanessa
26 June 2026
Bought £300 worth of Euros
Amazing quick and easy to buy on line and amazing service in the shop
Hi Margaret,
Thank you for your great feedback! We’re delighted you found the online process quick and easy, and that you received amazing service in store.
Many Thanks
Megan
26 June 2026
Bought Euros
Competitive Euros exchange rate. Great, efficient service. Friendly, welcoming staff. Thank you :)
Hi Cheryl,
Thank you for your lovely feedback! We’re delighted you were happy with the competitive rate and received fast, efficient and friendly service from our Crosby team.
Thanks
Megan
26 June 2026
Bought £660 worth of Euros
I ordered euros from Hays in Tavistock.
Having checked rates Hays were best value for money.
Shortly after ordering I was phoned asked what denominations I wanted my euros in, a much appreciated personal touch.
Collection was fast and easy, my money ready, ID and payment card check and it was done.
I requested an envelope to conceal the fact I had a large sum of cash, no problem to the staff who provided one.
A great shop and once more an easy customer focused experienced like every occasion I’ve used Hays in Tavistock.
Good Afternoon,
Thank you for your wonderful and detailed feedback! We’re delighted you found our rates competitive and appreciated the personal touch of the call to confirm your preferred denominations. It’s great to hear collection was quick and straightforward, and that our team were able to assist with your request for discretion as well.
Thanks
Megan
26 June 2026
Bought £1,000 worth of Euros
Easy to deal with website with next day collection from our local branch. Highly recommend.
Hi Derek,
Thank you for your great feedback! We’re delighted you found the website easy to use and enjoyed the convenience of next day collection—your recommendation is much appreciated.
Many Thanks
Megan
25 June 2026
Bought £300 worth of Euros
Hayes Stamford
Amazing service always. Super staff ❤️
Hi Annette,
Thank you for your lovely feedback! We’re delighted to hear you always receive amazing service from our Stamford team—your kind words mean a lot.
Many Thanks
Megan
25 June 2026
Bought Euros
Easy to order online and the best taste I could see for a relatively small amount.
Hi Philip,
Thank you for your feedback! We’re glad you found the online ordering easy and were happy with the competitive rate, even for a smaller amount.
Thanks
Megan
25 June 2026
Bought US dollars
Good rate and fast, efficient and friendly service from staff in Crosby
Hi Andy,
Thank you for your great review! We’re delighted you were happy with the competitive rate and received fast, efficient and friendly service from our Crosby team.
Many Thanks
Megan