Hays Travel are rated Excellent in 8,015 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 13 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 8,015
Yesterday
Bought Euros
This was so quick and easy to do! And very quick pickup from shop
Hi there,
Thank you so much for your 5* review!
Many thank,
Chloe.
Yesterday
Bought £500 worth of Euros
Excellent - checked euro rates on line and Hays Travel were very competitive and they have a store where I live! Within 20 minutes of placing my order I was contacted by their currency department asking how I would like my euros - offering a choice of notes. This is a much appreciated bonus. The collection was easy, friendly and efficient. This is the second time I’ve used Hays Travel and I shall use them again and recommend them to friends.
Good Evening Susan,
I am so pleased to be reading such kind words!
Thank you for continuing to use Hays Travel and we cannot wait to welcome you again soon :)
Many thanks,
Chloe.
Yesterday
Bought £850 worth of Euros
Great service, lovely staff in the Stockton branch.
Good Evening Ron,
Thank you for your great review! We really appreciate you taking the time to do this :)
Many thanks,
Chloe.
Yesterday
Bought £20 worth of Euros
Easy to order Euros online. Good exchange rate. Easy to collect from store. Staff very friendly.
Hi pamela,
Thank you for leaving a review and for using our click and collect service :)
Many thanks,
Chloe.
Yesterday
Bought £505 worth of Euros
From ordering on line to collecting from my local shop. The whole experience was fantastic and so easy.
Thank you Hays Travel.
Hi Eleanor,
Thank you for leaving a 5* review and for continuing to use Hays Travel!
Many thanks,
Chloe.
Yesterday
Bought £650 worth of Euros
Fast, professional and good customer service.
Hi ,
Thank you for taking the time to leave a 5* review! I am pleased you received great customer service!
Many thanks,
Chloe.
20 October 2026
Bought £200 worth of Euros
It was so easy to do the click and collect online, and select the day you wanted your money,
Hi Cruickshank,
I am pleased the click and collect service was an easy process for you!
Many thanks,
Chloe.
20 October 2026
Bought United Arab Emirates dirham
An excellent service throughout and an exchange rate which was very competitive.I collected my currency from the bureau in Bury Greater Manchester and was very impressed with the efficiency of service.
Good Evening Michael, I am very pleased that you received the best service from our branch.
Many Thanks,
Chloe.
20 October 2026
Bought £103 worth of Polish zloty
Competitive exchange rates and good customer service.
Thank you for your review Simon!
Many thanks,
Chloe.
20 October 2026
Bought £403 worth of Euros
We booked to pick our euros up, went onto your site, plus the rate was really good.Never paid before coming into the shop, but was very easy to do, just collected and all done efficiently.
Hi Tracey, thank you for your review!
I am so pleased you found the system easy to use :)
Many thanks,
Chloe.
19 October 2026
Bought £902 worth of Euros
The member of staff who served me was Very friendly and helpful which is allways the way at Hays travel Jarrow.
Good Evening Paul,
Thank you for leaving a great review, we really appreciate your kind words!
Many thanks,
Chloe.
19 October 2026
Bought travel money
Easy to do online good rates
No problem collecting from one of there stores
Good Afternoon Wayne,
Thank you for leaving a review, I am pleased to know you found the process easy!
Many thanks,
Chloe.
19 October 2026
Bought Euros
Always easy to order. Always one of the best exchange rates . Kept informed when my money was ready and always served with a smile and politeness.
Good Afternoon Phil,
Thank you for your 5* review and I am pleased that the branch kept you informed with any updates during the process!
We hope to see you again soon Phil!
Many thanks,
Chloe.
19 October 2026
Bought £150 worth of Euros
Craig rang to inform me my currency was ready & just waiting to be collected.
Very quick professional service.
Good Afternoon Joanne,
Thank you for your 5* review and I am pleased that you found the service quick.
Many Thanks,
Chloe.
18 October 2026
Bought Euros
Excellent service as usual. Ordered Euros at competattive rate earlier on the same day. Super easy collection , friendly professional staff.
Good Afternoon Debra,
Thank you for taking the time to leave a review.
I am pleased that you found our click and collection service easy!
Many thanks,
Chloe.