Hays Travel are rated Excellent in 7,959 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed yesterday90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,959
Yesterday
Bought £259 worth of Euros
I have used Hays Travel several times to order Travel money online. The process is really simple to use and the money is available to collect from my local shop, usually on the same day. The staff are also very friendly and helpful.
Yesterday
Bought £500 worth of Euros
When I walked in the shop I was spoken to by I presume was the manager who was really quite abrupt and almost seemed to assume that I didn’t have my order number my ID or my payment card when I told him I had all three of these I was served by a younger member of staff who was very pleasant and polite.
7 October 2026
Bought Euros
Picked up travel money today, easy online ordering, good rate and lovely, friendly staff.
7 October 2026
Bought £235 worth of Euros
Excellent service, very good rate on Euros. I collected from branch - quick and easy with email reminders to collect.
7 October 2026
Bought £930 worth of US dollars
Everything was perfect about collecting our USD. The gentleman who dealt with me was brilliant and gave me all the denominations I wanted and counted it all out (even the $1 bills) in front of me. Very courteous and polite. Excellent overall service
7 October 2026
Bought Euros
Brillant service and so easy orderd money at 11-45 picked it up at my local branch 2-40 no probles at all
6 October 2026
Bought travel money
Very helpful and friendly really appreciate
6 October 2026
Bought £302 worth of Euros
Buying holiday money is a smooth process with Hays travel.
The only negative is that you give too many small denomination notes. Too bulky to carry.
6 October 2026
Bought £200 worth of Euros
Checked for best exchange rate on line, found Hays to be best and local. Ordered on line, received collection confirmation and collected from store. Smiling friendly staff and bright clean store. Satisfied with service.
6 October 2026
Bought £403 worth of Euros
Wonderful welcoming staff very friendly and helpful.
6 October 2026
Bought £450 worth of Euros
Competitive rate. Local store. Great service.
Thank you for leaving a review David and I hope you have a brilliant holiday.
Kind regards
Natalie
6 October 2026
Bought Canadian dollars
Bought Canadian Dollars - very good rate & great service.
Thank you for your kind works John and for taking the time to leave a review.
I hope you have a brilliant holiday.
Kind regards
Natalie
6 October 2026
Bought Euros
Compared rates and found Hays Travel to have the best rates on the day.
Ordered online and collected it next day.
Good service and friendly people.
Thank you for taking the time to leave such a lovely review Edwin. I hope you have a brilliant holiday.
Kind regards
Natalie
6 October 2026
Bought £500 worth of Euros
Very quick and ready sooner than expected
It's always wonderful to hear of efficient service Mick and thank you for taking the time to leave a review.
I hope you enjoy your holiday.
Kind regards
Natalie
6 October 2026
Bought £500 worth of Euros
First time in this travel agency, I would definitely go in again, staff very helpful and friendly. Exchange rate best in town.
Thank you so much for your kind words Paul, it's lovely to hear.
I hope you have a great holiday.
Kind regards
Natalie