Hays Travel are rated Excellent in 7,885 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 16 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,885
Yesterday
Bought £400 worth of Euros
After talking to the lady at Hays Travel, I found Hays travel money on line and ordered it from there. The lady at my local travel agency had told me how to do the order. It was easy. I ordered the money and collected it from my Hays travel shop. I would recommend Hayes travel for booking holidays and travel money.
Thank you for taking the time to leave a review Kath.
It's wonderful to hear that the staff were happy to assist you in placing your order online.
I hope you have a brilliant holiday.
Kind regards
Natalie
Yesterday
Bought £400 worth of Euros
Great service and good rate on the Euro, within a short time of ordering online I received a message to say my euro’s was ready to collect.
Great customer service in store.
Thank you so much for your review Sue.
Lovely to hear you received brilliant service when in store and the speed of having your order ready for collection.
I hope you have a lovely holiday.
Kind regards
Natalie
Yesterday
Bought £500 worth of Euros
Ordered Euros on line at a very competitive exchange rate and collected from the Stirling branch.
Very helpful and friendly staff in store.
Hi Susan
Thank you for your 5 Star review , have a great holiday.
Vanessa
Yesterday
Bought Euros
I ordered 300 euros online and within a few minutes was able to collect.
All very welcoming and polite at Hays.
Hi Rosemary
Thank you for your review
Vanessa
Yesterday
Bought £400 worth of Euros
Ordered online picked up the same day no waiting unlike other others great service and great rates of exchange ( euros ).
Thank you so much for your review Stephen.
I hope you have a wonderful holiday.
Kind regards
Natalie
Yesterday
Bought Euros
Excellent service ordered euros and collected the same day very pleasant assistant at the exchange desk.
Thank you for taking the time to leave a review.
Wishing you a wonderful holiday,
Kind regards
Natalie
23 September 2026
Bought £100 worth of Euros
Ordered on line a evening, pick up next day
Thank you Paula for your review .
Vanessa
23 September 2026
Bought £220 worth of Euros
Excellent service
Hi Alan
Thank you for taking the time to leave a review , have a great holiday.
Vanessa
23 September 2026
Bought £800 worth of Euros
I walked into my local Hays Travel (in Sheringham, Norfolk) to collect some Euros I'd ordered online.
I left with the Euros, a travel money card as well as cash (that I'd never heard of before), and following a really helpful chat with another member of staff, they are looking into a no-fly holiday to Malta for me as well.
What an amazing team! So helpful and understanding, explained everything so well.
Thank you.
Ah thank you Marie for taking the time to leave a 5 Star Review .
Vanessa
23 September 2026
Bought £100 worth of Euros
Efficient service,polite staff,excellent communication. Always had good service.
Thank you Ian for your 5 Star review
Vanessa
22 September 2026
Bought £400 worth of Euros
Ordered and collected the currency easily and it was a very good exchange rate.
Hi Glenda
Thank you for the 5 Star review.
Kind Regards Vanessa
22 September 2026
Bought Euros
On line ordering and collection at branch excellent
Thank you Hazel, for taking the time to leave a 5 Star review .
Vanessa
22 September 2026
Bought travel money
Ordered night before they were ready to collect next day
Collected them no problem
Nice friendly staff
Thank you for your kind review, we are glad to hear you had an efficient and friendly experience with ourselves. We look forward to seeing you again in the future
22 September 2026
Bought £1,200 worth of Euros
As always first class service,greeted with a smile,the rate was very competitive.
Thank you for you kind review, we are happy to hear we were able to provide you with a competitive rate for your foreign currency and that you were served with a first class service, its what we try to strive for. We look forward to seeing you in the future
22 September 2026
Bought travel money
Good rates & good service - once the store (Bromborough) opened. I pre-ordered online. The link on the confirmation stated that the branch opened at 9:15 but when I got there at that time it was closed and the door sticker showed a 9:30 opening time. I had to hang around for 15 minutes before I could collect.
Thank you for your review. Sorry to hear the times on the confirmation did not reflect the branches opening times, the times can change sometimes and we do strive to be as accurate as possible, unfortunately on this occasion we did not manage this. However, I am glad you got a good rate of exchange and your experience with the staff members was much better.