Hays Travel are rated Excellent in 7,813 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 20 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,813
Yesterday
Bought Euros
excellent
Hi Barbara
Thank you for your 5 Star review
Vanessa
Yesterday
Bought £153 worth of Euros
Collected currency as arranged
Yesterday
Bought £201 worth of Euros
Popped in to collect currency, always greeted with a warm welcome by the lovely staff.
Hi Alison
Thank you for your 5 Star review
Vanessa
Yesterday
Bought US dollars
Smooth from start to finish. Kept well informed as to when my order was ready to collect.
Great customer service.
Thank you Marie for your review today
Kind Regards Vanessa
10 September 2026
Bought £859 worth of Euros
Very fast and efficient service. Ordered online and collected within a hour, the staff at my local branch paused what they were doing to serve me and the transaction was completed quickly. A good experience throughout.
Thank you for taking the time to leave a 5 Star review .
Vanessa
10 September 2026
Bought £200 worth of Japanese yen
Have used Hays before, always have competitive exchange rates when buying on line Cally in Basingstoke always very helpful and thorough when phoning and in store.
Hi Rashid
Thank you for your 5 Star review
Vanessa
10 September 2026
Bought £200 worth of Japanese yen
Have used Hays before, always have competitive exchange rates when buying on line Cally in Basingstoke always very helpful and thorough when phoning and in store.
10 September 2026
Bought £500 worth of Euros
Always get my currency from your Crook office. Lovely friendly staff!
Hi Sylvia
Thank you for your 5 Star review
Vanessa
9 September 2026
Bought £402 worth of Euros
I ordered GBP to Euros in the morning at breakfast and minutes later-an email saying I could collect it. I was so impressed and not only that-the conversion rate was very competitive.
Hi Kim
Thank you so much for your review .
Vanessa
9 September 2026
Bought £600 worth of Euros
Order Euros online,within minutes had an email saying ready to pick.Could not fault the service. Friendly staff and a fair rate.
Thank you Philip for your 5 Star review and taking the time to leave one .
Vanessa
9 September 2026
Bought travel money
Easy to order and best rate in local area.
Pick up in branch was not as smooth as it could be as two staff with two customers so had to wait around 10 mins for one customer to leave before being seen.
9 September 2026
Bought £500 worth of Euros
Ordered yesterday on line collected today, totally hassle free and was greeted by a very nice young lady. Excellent service.
Thank you Clive for taking the time to leave your review
Vanessa
9 September 2026
Bought £100 worth of Euros
Great rates and service, thank you..
Thank you Geoff for your review
Vanessa
9 September 2026
Bought £300 worth of Euros
So easy to order online and collect at branch. Such lovely staff, so helpful and friendly
Thank you for your 5 Star review Sylvia
Vanessa
9 September 2026
Bought £1,700 worth of Euros
Ordered my Euros on Tuesday afternoon, and collected them from the Chesterfield branch on Wednesday morning. So simple. Thank you to Gemma and the rest of the ladies. Very friendly and professional staff!
Thank you for your kind review Malcolm
Have a great holiday Vanessa