Hays Travel are rated Excellent in 7,791 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 20 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,791
Yesterday
Bought £500 worth of Euros
First class service, will definitely use this again. Very helpful and friendly in the Birtley branch. THANK YOU.
Thank you for continuing to use Hays Travel and for your 5* review Alastair. We really appreciate your kind words!
Many thanks,
Chloe.
7 September 2026
Bought US dollars
Great service and a good rate.
Thank you so much Sue!
Many thanks,
Chloe.
7 September 2026
Bought £100 worth of Euros
Very friendly and helpful member of staff. Lady called me to tell me she had received my order and it was ready to collect,even tho I had an email to tell me. Find that a nice personal touch.
When I went in to collect she served me very efficiently and was very friendly.
This is great to hear Dorothy and I am so please you had received such great service!
Many thanks,
Chloe.
7 September 2026
Bought £500 worth of Turkish lira
Ally was excellent as always
This is lovely to hear Betty!
Many thanks,
Chloe.
7 September 2026
Bought £630 worth of Euros
Placed an order online & collected from my local Hays branch .
Service was excellent & staff member both friendly & helpful
Thank you for leaving a 5* review!
Many thanks,
Chloe.
7 September 2026
Bought Euros
Bought Euros (best value in local area) online and collected them in local branch. Very easy to order online and staff at local branch were very helpful, polite and knowledgeable.
I am so please that you received the best service Mike! Thank you for continuing to use Hays Travel!
Many thanks,
Chloe.
7 September 2026
Bought £1,500 worth of Euros
Ordered on line for best rates and collected in store.Lovely friendly helpful staff in Rothwell branch.
Thank you for using our click and collect service Anne!
Many Thanks,
Chloe.
7 September 2026
Bought £405 worth of Polish zloty
Excellent service both on internet and in travel agent.
This is great to hear Robert!
Many thanks,
Chloe.
7 September 2026
Bought Euros
Quick and easy euro purchase. Very friendly service.
Hi Seb, thank you so much for your 5* review!
Many Thanks,
Chloe.
6 September 2026
Bought £500 worth of Euros
Extremely helpful branch staff for recent foreign exchange
5 September 2026
Bought £301 worth of Euros
I'm so glad this came up, as my experience was great
The young lady who served me today was lovely I think her name was Helen although not 100% certain. She was very chatty and friendly, and I would say she is a credit to your team
5 September 2026
Bought £260 worth of Euros
Easy to order did that online.
I got confirmation straight away and shortly after a email telling me it was ready for collection which was straight forward from the travel agent.
5 September 2026
Bought Euros
Ordered, received email euros ready for collection, collected.
All within 24 hours.
2nd time this year,brilliant service.
4 September 2026
Bought £113 worth of New Zealand dollars
Very friendly branch with a greet and a goodbye really nice and very efficient. Easy to order
Thank you Louise for your review
Vanessa
4 September 2026
Bought £525 worth of Euros
Excellent professional fast service for click and collect euros. A plus was Euro’s were in dominations off 10 and 20 euro’s and not 50 euro’s as some other establishments give you.
Hi Shaun
Than you for taking the time to leave a 5 Star review , have a good holiday
Kind Regards Vanessa