Hays Travel are rated Excellent in 7,021 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 3 days ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 86% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,021
11 January 2026
Bought £600 worth of Euros
Quick easy and very nice staff
Good Afternoon,
Thank you for your review.
We’re glad you found the process quick and easy, and that our staff provided a pleasant experience on your visit to the branch.
Many Thanks
Megan
10 January 2026
Bought £600 worth of Euros
Excellent would definitely recommend so simple to order your currency on line.
Thank you for your great review!
We’re delighted to hear you found it easy to order your currency online.
We really appreciate your recommendation!
Kindest Regards
Megan
9 January 2026
Ordered a currency card
Prompt service and a good euro rate .
Good Afternoon,
Thank you for your feedback! We're delighted to hear that your currency card order was handled promptly and that you were pleased with our currency rates. We appreciate you choosing Hays Travel!
Kindest Regards
Megan
8 January 2026
Bought travel money
1st class from start to finish.
Good Afternoon,
Thank you for your fantastic feedback! We're thrilled to hear your experience with our travel money service was first class from start to finish.
Kindest Regards
Megan
8 January 2026
Bought £500 worth of Euros
Worse then ever i will never use u ever again
Good Afternoon Rich,
We are sorry to hear you have been left dissatisfied with your recent currency purchase at Hays Travel which has prompted your 1 star review.
Should you wish to discuss this further, please email into online.support@hays-travel.co.uk
Kindest Regards
Megan
8 January 2026
Bought £1,500 worth of Euros
As always Hays Travel gave an excellent service
Good Afternoon,
Thank you for your lovely feedback! We're delighted to hear that your experience buying Euros with us was excellent, and we truly appreciate your continued trust in Hays Travel.
Kindest Regards
Megan
7 January 2026
Bought £1,200 worth of Euros
Hays travel Middleton, easy transactions as always, either booking holidays or travel money, they are always happy to help, and an office of lovely staff.
Good Afternoon,
Thank you for your review. We’re glad to hear your experience at Hays Travel Middleton is always smooth and that the friendly team are always happy to help with both holidays and travel money!
Kindest Regards
Megan
6 January 2026
Bought £500 worth of Vietnamese dong
As always first class service from all the staff at the Ormskirk branch .
I always use this branch because the staff are so nice .
Good Afternoon,
Thank you for your kind review. We’re delighted to hear you consistently receive first-class service from the team at our Ormskirk branch, and we truly appreciate your loyalty.
Kindest Regards
Megan
6 January 2026
Bought £600 worth of Euros
What do you want from a travel money transaction? Good rates, efficiency and, if possible, nice service! I bought my Euros on line from Hays and got all of the above. A very clear website, available for collection within about 2 minutes and, nicest of all, the girls in the Sedgefield branch are always lovely.
Good Afternoon,
Thank you for such a lovely review. We’re really pleased to hear you found great rates, a clear and efficient online service, and a warm welcome from the team at our Sedgefield branch.
Kindest Regards
Megan
6 January 2026
Bought £382 worth of US dollars
First class service at the Aylsham agents
Good Afternoon,
Thank you for your feedback. We’re delighted to hear you received first-class service at our Aylsham branch and we appreciate all comments from our customers!
Many Thanks
Megan
5 January 2026
Bought £1,000 worth of Euros
Very disappointed that you have stopped paying cash on click and collect, we should have a choice!
Good Afternoon,
Thank you for your feedback. We’re sorry to hear you’re disappointed with the change to our click-and-collect payment options and understand that having a choice is important.
We take all comments from our customers on board and we appreicate you have taken the time to leave a review.
Kindest Regards
Megan
5 January 2026
Bought £202 worth of Mexican pesos
Probably cheaper than all the supermarket kiosks if not most high street currency exchanges, ideal for me as they’re local and offer a buy back service too. Quick and friendly service, thank you.
Good Afternoon,
Thank you for your review. We’re pleased you found our rates competitive and our buy-back service convenient. It’s great to hear you received quick, friendly service, and we appreciate you choosing your local branch!
Kindest Regards
Megan
5 January 2026
Bought £300 worth of US dollars
Friendly and efficient money exchange service
Good Afternoon,
Thank you for your review. We’re glad you experienced a friendly and efficient currency exchange service and look forward to welcoming you back!
Kindest Regards
Megan
5 January 2026
Bought £350 worth of US dollars
As always, a quick and reliable service from Hays Fareham. Currency rates quoted are competitive. Staff in store are friendly and professional. My go to location for my travel extras.
Good Afternoon,
Thank you for your great feedback. We’re glad you enjoyed the quick, reliable service and friendly team at Hays Fareham. We appreciate all comments from our customers!
Kindest Regards
Megan
4 January 2026
Bought Euros
Quick and easy process from ordering to collecting and a competitive rate