Hays Travel reviews

Ordered online, received phone call following morning to collect, collected with easy, professional and friendly service.

Ordered my Euros on Thursday and collected them from the Chester-le-Street Branch today. Everything was ready, and the staff are all so friendly and helpful.

Collected our currency for our upcoming holiday. The staff were very friendly and helpful, everything done with a smile

After shopping around to find the best Dollar / Pound exchange rate. I Found Hays to be competitive with the added benefit - I was able to collect from the travel shop bureau de change in my local high street. ( Berwick upon Tweed)

Prior to collection I received a phone call from the travel shop to confirm my requirements and desired note denominations - this is great extra touch. All to often,if buying currency from other providers you automatically receive high denomination notes to make up the order - not really much use when you arrive at a destination and have the awkward situation where you require change from a taxi driver or finish up giving an overly generous tip to hotel staff dealing with luggage etc because you have nothing smaller.

The order Collection was easy and straightforward and the staff member friendly and efficient. It was great to support a local business operating in our High Street - we intend to use this service again.

ordered 2 lots of travel money, the second I ordered on line. Excellent speedy service at Coleraine Hayes Branch N.I.

Kate as usual looked after us and had our needs uppermost. This is why we would use no other travel agent.

Friendly knowledgeable staf with a great team leader

Popped in this morning, to the Middleton Branch to pick up my euros I had ordered on line.

Always a friendly greeting from all the lovely staff there and the cash was waiting.

Great quick and efficient service

Excellent service, and very efficient.

Quick easy process to get my holiday money at a reasonable price. Will use again.

Exceleent customer service.

Book my travel money online and got a good rate . Went down the following day and got severed very quickly

Ordered euros online got a fantastic rate better than anywhere else I’ve looked very efficient staff very polite and helpful a credit to the company would not hesitate to use hays travel again

Excellent service.

Ordered online - best rate available locally.

Collected in store - friendly, efficient staff who were able to provide the mix of denominations I was looking for.

Will use again without hesitation.

I ordered AUS dollars on line. The process was simple enough however the I received a message saying my money was ready for collection. So travelled to your Allerton Road shop only to be told that the money was not available for collection and it wouldn’t be available until the next day, therefore a wasted journey because of misinformation. It should be made clear when the money is available for collection.

absolutely simple process, Young assistant------ perfect and pleasant. Glad I shopped there

ordered online . collected within 2 days. A pleasure to deal with. *****