Hays Travel reviews

Popped in to make a currency exchange. Natasha was so friendly, knowledgeable and helpful with all the options available for the optimum rate of exchange. A pleasant and stress-free experience, thank you!

Good experience. Ordering online was fast and easy. They phoned me when it was ready. Staff polite and friendly. Only negative was when picking up my money the next day. Gosport store was late opening. When I eventually entered the store, service was slow as the cashier was busy sorting/logging into computer systems etc.

Great service. Went online, selected amount and currency require. Done. Then got a phone call to say it was ready to pick up and was given closing time of branch that day.

Store was great and very efficient. All good

The lady who served me was very helpful, advising me how to order my euros online to get a better rate and even helped me through actually doing it. She was friendly & very efficient.

Easy to use their website to order money, unfortunately I left it to late with ordering Zloty. Hays in Bramhall phoned me the next morning informing me when the money would arrive. I was pleased how quickly they got in touch with me. The lady I spoke to I found very helpful.

Good service. Good website for ordering euros and local shop for completing the process and collecting the euros, but was disappointed to be to told that the transaction was flagged for money laundering checks, due to holiday not having been booked with Hays. As holiday was flight only, have previously been told they could not price match online booking costs, so we only use money exchange.

Excellent service as usual from the Newton Means branch.

Can totally recommend them

Good service. Good website for ordering euros and local shop for completing the process and collecting the euros.

Ordered Turkish Lira online to be picked up the following day . I received a phone call less than 1 hr later , from a very friendly member of staff , to say they were ready . Excellent service , would definitely use again & highly recommend.

Easy to order, great friendly service

I ordered some euros on Sunday to pick up on the following Tuesday. I received a phone call on Monday morning to inform me if I did not collect them that day the exchange rate may differ from that when ordered.

Hayes currency rates are really competitive. Service is excellent and staff are always professional and friendly. The buy back service was offered and explained, which I took and think it's definitely worth it.

The best by far I have dealt with over here In Yorkshire. Pleasant friendly staff, who are so easy to deal with. I also used your currency service for my daughter for Japan. Keep up the great work. Marks and Spencer’s and Sainsburys nowhere near as good. Kind regards David

I ordered click and collect travel money online. Had a telephone call next morning to say it was ready for collection and collected later that day. Friendly, speedy service. Thank you Cleveleys branch