Hays Travel reviews

Hays Travel are rated Excellent in 7,468 reviews

Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.

Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.

  • Last reviewed 6 hours ago
  • 90% of reviews are positive
  • Replies to reviews
Reviews by rating
Excellent 86.65% of reviews are rated 5 stars 87%
Great 3.52% of reviews are rated 4 stars 4%
Average 2.72% of reviews are rated 3 stars 3%
Poor 2.12% of reviews are rated 2 stars 2%
Bad 4.99% of reviews are rated 1 stars 5%
Reviews by day

Showing reviews 1-15 of 7,468

DI
Diane

Today

Bought £1,000 worth of Euros

Fast efficient and hassle free service, so professional could not fault Hays Travel and will definitely use them again.

MB
M Bradder

Today

Bought £1,320 worth of Euros

Lovely staff,great service .Recommend

RO
Roger

Yesterday

Bought Euros

Easy to use the service

AR
Andrew Reid

Yesterday

Bought £1,505 worth of Euros

Very good service with Hays travel money.

Fast and simple service.

I will definitely use their service again.

IA
Ian

Yesterday

Bought £202 worth of Euros

Collected travel money from my ‘go to’ hays travel, as always a friendly and professional service.

Many thanks

KC
Keith Couch-Burden

Yesterday

Bought Euros

Found a good rate on their web site. The site was easy to navigate and found what I needed quickly and easily. Ordered on line for collection at local hays shop next morning. Staff were friendly and helpful and the currency was ready and waiting. All in all a good experience and one that I would use again.

JA
John Angus

Yesterday

Bought £1,000 worth of Canadian dollars

I ordered some Canadian dollars, to collect from my local branch in Sutton, for an up and coming trip. I placed the order and literally 15mis later received an email to say they were ready. The member of staff who served me was really nice and pleasant. The exchange rate was really good as well. Many thanks Hays Travel.

IA
Ian

Yesterday

Bought £1,800 worth of Euros

Speedy service, very friendly, and have time to talk to the customer,,no problems at all,

Flint branch

RN
Robert Nicholls

23 June 2026

Bought Euros

Ordered euros online, collected two hours later

Friendly and efficient staff

Always use Hayes for my foreign currency

Hays Travel replied

Thats great to hear Robert

Thank you Vanessa

JU
Julie

23 June 2026

Bought £250 worth of Euros

Ordered travel money online, money ready very quickly, very friendly staff, great service, & a good rate

Hays Travel replied

Thank you for you review Julie

Vanessa

BC
Brian Collins

23 June 2026

Bought £300 worth of Euros

Bought euros for my grandchildren collected within 2 hours of ordering.

Excellent service,

Hays Travel replied

Brilliant , that's great to hear Brian

Many Thanks for the review Vanessa

GL
Gillian Lewis

23 June 2026

Bought £500 worth of Euros

Travel money was ready to collect well before date required, got welcomed by a lovely lady,very cheerful and chatty about my forthcoming holiday,and has i was leaving she wished me a good holiday, of which I thought was nice,would definitely go back for future travel money and even next holiday Thankyou x

Hays Travel replied

Hi Gillian

Thank you for taking the time to leave review

Vanessa

DA
David

22 June 2026

Bought £500 worth of Euros

Very good price for euros and rxcellent service online and in branch.

Hays Travel replied

Thank you for taking the time to leave a review

Vanessa

DG
David Grimshaw

22 June 2026

Bought £500 worth of Euros

Perfect example of seamless transition from ordering on line to going to the shop and collecting. Great staff who checked documents and then counted out my order. Happy and helpful service

Hays Travel replied

Thank you for your review David

Vanessa

DA
Dave

20 June 2026

Bought Euros

Quick easy to use service, placed the order & was ready for collection within minutes from the store, very helpful friendly staff, will definitely use again.

Hays Travel replied

Good Morning,

Thank you for your great feedback! We’re delighted you found the service quick and easy, and that our team were helpful and friendly.

Many Thanks

Megan

Hays Travel

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