Hays Travel are rated Excellent in 7,989 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 6 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,989
Today
Bought US dollars
Good rate collected from local store from efficient and friendly member of staff.
Today
Bought £500 worth of Euros
Lovely staff, ordered euros on line and picked up in store
Today
Bought £500 worth of Euros
Fast and friendly collection of euro. The best rate around.
Thank you
Today
Bought £1,000 worth of Euros
Overall a good experience the only thing that I found ridiculous was unable to get the same rate in store as I could on line I can understand why stores close when people use the internet but otherwise a good experience
Yesterday
Bought £147 worth of Euros
I didn't feel welcomed to the store not asked to take a seat. I told her why I was there, to collect travel money and she finally stood up to help us. I asked if we could change an extra £10 and she replied oddly. It turned out it worked out the other way apparently and rather than giving £10 and getting however much euros, we paid 9.20 to get 10 euros. It felt she couldn't be bothered with the change.
The woman appeared abrupt and barely spoke. The manner in the questions asked was not friendly.
Yesterday
Bought £450 worth of Euros
Collected the euros that I'd ordered online yesterday.
A straightforward and efficient transaction once again.
Yesterday
Bought £600 worth of Euros
quick , friendly service and best rate on the day for click and collect
Hi Dominick
Thank you for your 5 Star review, have a great holiday
Kind Regards Vanessa
Yesterday
Bought £150 worth of US dollars
Ordered US$ online for collection later on same day. Received email confirming my order followed by an email to advise it was ready for collection. Quick service at the counter. Excellent. Thank you.
William
Thank you for taking the time to leave a review
Vanessa
13 October 2026
Bought US dollars
Lovely staff at the Mold branch, very friendly and welcoming. Ordered online and within minutes was called to ask what denomination I would like, definitely recommend them.
Thank you Marie for your 5 Star review
Vanessa
13 October 2026
Bought £2,500 worth of Euros
Easy to use on line service and lovely staff in the Rickmansworth shop where I collected my currency
It's great to hear that the online service was easy to use and the staff were lovely in the branch.
I hope you have an amazing holiday Anne and thank you for taking the time to leave a review.
Kind regards
Natalie
13 October 2026
Bought £703 worth of Euros
Lovely friendly shop in the Alhambra Barnsley, was greeted on arrival, cashier sorted our my order. Was wished a happy holiday by the cashier. On leaving 2 more staff smiled at me. The girls at the door also said goodbye
Thank you for taking the time to leave your brilliant review Gillian, it's great to hear that the staff were amazing.
I hope you have a brilliant holiday.
Kind regards
Natalie
13 October 2026
Bought £400 worth of Euros
First class service ordered currency picked it up in less than a hour. Good rate and a professional and friendly service would recommend hays travel
We love to hear about the wonderful service provided by our staff and thank you for taking the time to leave a review Paul.
I hope you have a brilliant holiday.
Kind regards
Natalie
13 October 2026
Bought £202 worth of Euros
SERVICE VERY GOOD 5 STARS
Thank you for taking the time to leave a review Derek.
I hope you enjoy your holiday.
Kind regards
Natalie
13 October 2026
Bought £500 worth of US dollars
Fast, friendly and the best available rate I could w. Rate was online click and collect. Order was accepted and ready almost instantly.
Thank you for taking the time to leave a review.
I hope you have a wonderful holiday.
Kind regards
Natalie
13 October 2026
Bought £120 worth of Euros
As always a wonderful service
Thank you for your kind words Martin, I hope you have a wonderful holiday.
Kind regards
Natalie