Hays Travel are rated Excellent in 8,063 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 2 days ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 8,063
30 October 2026
Bought £700 worth of Euros
Great service from our local Hays branch in Largs, confirmed by telephone my online order was avaliable for collection and advised what ID etc was required when collecting
Good afternoon anne,
Thank you for your lovely feedback!
We're delighted to hear that our Largs branch provided such helpful and friendly service. We believe keeping our customers informed and making the collection process as smooth and convenient as possible is so important.
Thank you for choosing Hays Travel, and we look forward to welcoming you again soon!
Kindest Regards,
Lovely
30 October 2026
Bought Euros
Wanted to get done Euros formy grandaughter for her upcoming trip to Paris.
I like Hays Travel because you can order and pick up same day if you want and you can order small amounts not like the big online agents where you have to spend big
The agent was good friendly and knowledgeable well done To Hsys Travel.
Good afternoon,
Thank you so much for your lovely feedback!
We're delighted to hear that you appreciate the flexibility of our same-day Click & Collect service and the ability to order smaller amounts of travel money. It's also wonderful to hear that our team member provided friendly and knowledgeable service. We'll be sure to pass on your kind comments.
Thank you for choosing Hays Travel, and we hope your granddaughter has a fantastic trip to Paris!
Kindest Regards,
Lovely
30 October 2026
Bought £200 worth of US dollars
Straight forward and easy to use website great rate and super quick collection
Good afternoon Mark,
Thank you for your great feedback!
We're delighted to hear you found our website easy to use, were happy with our exchange rate and enjoyed our quick collection service.
We really appreciate your support and look forward to helping you with your travel money again soon!
Kindest Regards,
Lovely
30 October 2026
Bought £510 worth of Euros
Ordered online and collected the same day in store . The rate was very good and Geddes is an absolute joy .
Good afternoon Caroline,
Thank you for your lovely feedback!
We're delighted to hear you were happy with our exchange rate and found our online ordering and same-day collection service so convenient. It's wonderful to hear such kind words about Geddes, we'll be sure to pass on your compliments.
Thank you for choosing us, and we look forward to welcoming you again soon!
Kindest Regards,
Lovely
30 October 2026
Bought £400 worth of Euros
Ordered travel money at 11am, collected at 1pm.
Quick, easy and received the best rate anywhere.
Good afternoon Anthony,
Thank you for your lovely feedback!
We're delighted to hear that you found our service quick and easy, and that you were happy with the exchange rate. We aim to make ordering and collecting your travel money as convenient as possible.
Thank you for choosing us, and we hope you have a fantastic trip!
Kindest regards,
Lovely
30 October 2026
Bought £157 worth of Euros
I bought euros through the click and collect service. The exchange rate was one of the best I could find. The service excellent as I received an email almost immediately saying that my order was ready to collect. The staff in the Barrow in Furness shop were absolutely brilliant; welcoming, polite, professional and very friendly. It was a pleasure to be there.
Good afternoon,
Thank you so much for your wonderful feedback.
We're delighted to hear that you were happy with our exchange rate and found our Click & Collect service quick and convenient. It's especially lovely to hear such kind words about our team in Barrow-in-Furness.
We will be sure to pass on your compliments to the staff, who will be thrilled to know they made your experience so enjoyable.
Thank you for choosing us, and we look forward to welcoming you again soon
Kindest regards,
Lovely
29 October 2026
Bought £470 worth of South African rand
Fast efficient service. Pleasant and professional staff member on hand when collecting the online order.
Thank you Allen for your 5 Star review , have a brilliant holiday.
Vanessa
29 October 2026
Bought £1,000 worth of New Zealand dollars
Efficient friendly staff, excellent service
Hi Maureen,
Thank you for taking the time to leave review , have an amazing holiday !.
Vanessa
29 October 2026
Bought US dollars
Ordered US Dollars online collected next day from the high street. The best rate by some margin, sensible denominations delivered, shop staff lovely
Hi Nick
Thank you so much for your review .
Vanessa
29 October 2026
Bought £200 worth of Euros
Always had excellent customer service from the lovely ladies at my local Brighouse shop.
Thank you Gill for your 5 Star review .
Vanessa
28 October 2026
Bought Euros
Ordered currency online for collection in my town. Easy process, competitive rates, great communication, friendly staff at the agency. Well recommended.
Good Afternoon Graham
Thank you for taking the time to leave a review .
Have a great holiday Vanessa
28 October 2026
Bought £110 worth of Australian dollars
Arrived at the Bradway office and the young lady diligently checked all the required protocols in a timely manner and I was served promptly. When checking the currency I noticed some same denomination notes were different and the clerk explained Australia has up to three differing patterns for the same denomination note in circulation. She even took the trouble to kindly show examples of each value on her computer.
A very pleasant experience at the visit.
Thank you.
Thank you Peter for your 5 Star review
Vanessa
28 October 2026
Bought travel money
Absolutely fantastic service as always by josh always so pleasant polite helpful such a pleasure to always order money from.hayes as always staff are too always so helpful and polite thankyou
Hi Nicola
Thank you for your kind review .
Vanessa
28 October 2026
Bought £512 worth of Euros
Always get my euros from Hays Stanley County Durham
All the staff are great and very helpful
Can really recommend this store
Hi Fred
Thank you for taking the time to leave a 5 Star review .
Kind Regards Vanessa
28 October 2026
Bought £100 worth of Euros
Not the first time I have used Hays Travel for my Euros at the Wickersley (rotherham branch) As always, a good rate, easy to order on line, very friendly and welcoming staff throughout. Based on my experience with this Branch, I will keep using for my currency and possibly a Holiday I have in mind for the future.
Hi Nigel
Thank you for taking the time to leave a review , have a great holiday .
Vanessa