Hays Travel are rated Excellent in 8,004 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 11 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 8,004
Yesterday
Bought travel money
Easy to do online good rates
No problem collecting from one of there stores
Good Afternoon Wayne,
Thank you for leaving a review, I am pleased to know you found the process easy!
Many thanks,
Chloe.
Yesterday
Bought Euros
Always easy to order. Always one of the best exchange rates . Kept informed when my money was ready and always served with a smile and politeness.
Good Afternoon Phil,
Thank you for your 5* review and I am pleased that the branch kept you informed with any updates during the process!
We hope to see you again soon Phil!
Many thanks,
Chloe.
Yesterday
Bought £150 worth of Euros
Craig rang to inform me my currency was ready & just waiting to be collected.
Very quick professional service.
Good Afternoon Joanne,
Thank you for your 5* review and I am pleased that you found the service quick.
Many Thanks,
Chloe.
18 October 2026
Bought Euros
Excellent service as usual. Ordered Euros at competattive rate earlier on the same day. Super easy collection , friendly professional staff.
Good Afternoon Debra,
Thank you for taking the time to leave a review.
I am pleased that you found our click and collection service easy!
Many thanks,
Chloe.
18 October 2026
Bought £300 worth of Euros
Allways great service from all the staff at the Lytham St Annes Branch Thank you James for you service on Friday.holiday and travel money
Good Afternoon Ken,
Thank you for your kind words, I will be sure to pass this feedback onto James at the Lytham branch.
Many thanks,
Chloe.
17 October 2026
Bought £1 worth of Euros
Good friendly staff very helpful
Good Afternoon Peter,
Thank you very much for your 5* review!
Many thanks,
Chloe.
16 October 2026
Bought £500 worth of Euros
Hi i evenually managed to do click and collect. I collected on same day with a good rate. So thank you. The experience of collecting money was excellent. The young lady who dealt with me was superb. She recognised me but still checked for verification and within a few minutes i was sorted. She was so friendly but professional in her manner. I apologise for not getting her name. Will be using your bureau de change in future. Many thanks again
Good Afternoon Bill,
Thank you for taking the time to leave a 5* review and for continuing to use our Click and Collect service!
Many Thanks,
Chloe.
16 October 2026
Bought £202 worth of Euros
Ordered euros on line and collected the next morning - good rates !! A great service - lovely staff - thank you
Hello Carol - Thank you so much for your review. We look forward to seeing you again in the future :)
16 October 2026
Bought £400 worth of Euros
Excellent service, always polite and professional. I have been using them for a long time and have never had any issues whatsoever. The service has always been consistently good, and I am very happy with my experience. Highly recommended!
Thank you for leaving us a 5 star review! We really appreciate your recommendation and hope you continue to use Hays Travel in the future. Kind regards - Julie
16 October 2026
Bought £200 worth of Euros
The staff at the Cardiff Queen Street store always welcome you warmly. Even though I didn’t book my holiday through them this time, I made sure to collect euros and they double-checked I had everything I needed. They’re always fantastic and make sure everything is ready for my trip. 10/10!
Thank you for leaving us a 5 star review Aimee. We hope you will come back us again for your travel money and to book your next holiday :) Thanks again, Julie
15 October 2026
Bought £2,000 worth of Euros
An excellent click and collect service and also at a very good rate exchange. It was also good to be kept updated to confirm when the currency was ready. The member of staff was very good too.
Hello there John. I am pleased to see that you have been pleased with our service. We really do appreciate your 5 star review and hope to see you again soon. Julie
15 October 2026
Bought £200 worth of Vietnamese dong
Great !!!
Thank you for taking the time to leave us a review Anthony. We hope you come back to see us again soon. Julie
15 October 2026
Bought £800 worth of Euros
Since I discovered I can order currency on line from hays travel at excellent rates I never go anywhere else. Very competitive rates and lovely service from the ladies at the branch. Thank you.
Hi there Jean. Thank you so much for leaving us a 5 star review. It is great to read that you come back to us again and again. We really do value your custom. Julie
15 October 2026
Bought £2,500 worth of Euros
Great online rate collected in store at Swinton, Manchester. Very friendly and helpful staff.
Hi there Janice. Thank you so much to taking the time to leave us a 5 star review. We really do value your custom :) Julie
15 October 2026
Bought £1,290 worth of Euros
Easy to order and collect, friendly staff
Hello Stephen - Thank you for taking the time to leave us a fantastic 5 star review. We appreciate you taking the time to do this and we hope to see you again soon. Julie