Hays Travel reviews

Hays Travel are rated Excellent in 7,381 reviews

Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.

Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.

  • Last reviewed 7 hours ago
  • 90% of reviews are positive
  • Replies to reviews
Reviews by rating
Excellent 86.59% of reviews are rated 5 stars 87%
Great 3.51% of reviews are rated 4 stars 4%
Average 2.71% of reviews are rated 3 stars 3%
Poor 2.14% of reviews are rated 2 stars 2%
Bad 5.05% of reviews are rated 1 stars 5%
Reviews by day

Showing reviews 1-15 of 7,381

JU
justin

Today

Bought £1,011 worth of Euros

great service from start to finish cant fault them

DO
Donna

Today

Bought £1,100 worth of Turkish lira

Ordered some money on online and then I rang the store and spoke to Kimberly she was very polite and professional and checked they had more Turkish lira in stock she let me know they did so I said I will be round to the store tomorrow and collect mine and I paid for another £600 worth it did take time to count out however she was very patient and definitely recommend the store in Denton to my family and friends

JU
Julia

Yesterday

Bought £500 worth of Euros

Used Hays Travel many times and also found them to have a good exchange rate and friendly staff.

JS
jane stewart

Yesterday

Bought £300 worth of Euros

Second time using click and collect at Aberdeen store. It was so easy and staff were extremely helpful and cheery .Will definitely use again.

CH
Canadian Holiday

Yesterday

Bought £750 worth of Canadian dollars

Picked up ordered online currency today from Teignmouth branch. Graham was very helpful and friendly.

MI
mick

Yesterday

Bought £400 worth of Euros

it was a pleasure dealing with hays travel at Exmouth. very polite, and proffessional

GE
Great efficient service

Yesterday

Bought £503 worth of Euros

Ordered currency on line to pick up in store it was quick and easy to do and the staff were very good and the exchange rate was competitive too

GS
Great service!

29 May 2026

Bought Euros

Great service, friendly and helpful staff; will definitely use again.

RE
Rebecca

29 May 2026

Bought £203 worth of Euros

I was called about my order prior to collection which I really appreciated, and asked about the denominations required. We had a nice chat when I collected the money too; very personable interaction.

IW
Ian wallace

29 May 2026

Bought travel money

Very helpful

ER
Eric

29 May 2026

Bought Euros

ordered travel money...great all round service from ordering money to collecting....

DA
David

29 May 2026

Bought £300 worth of Euros

Always get my currency here in Carrickfergus. Pleasant, helpful and friendly service.

BL
Bernard Love

29 May 2026

Bought Euros

First time customer for Hays travel money.

Ordered my click and collect Euros online at a good rate in the morning and collected in later that same morning.

A really excellent range of currency notes.

A great service I'll use again. Thanks.

Hays Travel replied

Thank you Bernard for your 5 Star review

Have great weekend

Vanessa

CO
Colin

29 May 2026

Bought £900 worth of Euros

Friendly, efficient staff. Convenient brach for collection. Good rate of exchange - not necessarily the best possible, yet considerably better than other Hight Street competitors such at the Post Office, banks, and building societies. Plus accessible hours. Highly recommended. Have used Hays for travel money several times in recent months. Never disappointed.

Hays Travel replied

Thank you Colin for your 5 Star review .

Vanessa

CW
Christine Wheatley

29 May 2026

Bought £300 worth of Euros

I used Hays because they offer very competitive rates when buying Euros . I went to pick my Euros up but the bus pass I presented as ID was refused even though it provided the photographic evidence that I was who I said I was . I had come from the next town to collect them and had to return the following day . It is discriminatory to assume that everyone has a passport and a driving licence - both of which could possibly not be genuine anyway . Furthermore these two items were shown quite clearly to be EXAMPLES of what I might use and not definitely the only two forms of ID acceptable. It made the whole experience very deflating .

Hays Travel replied

Hi Christine

Thank you for your kind review

Vanessa

Hays Travel

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