Hays Travel reviews

Hays Travel are rated Excellent in 8,075 reviews

Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.

Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.

  • Last reviewed 21 hours ago
  • 90% of reviews are positive
  • Replies to reviews
Reviews by rating
Excellent 87.03% of reviews are rated 5 stars 87%
Great 3.44% of reviews are rated 4 stars 3%
Average 2.71% of reviews are rated 3 stars 3%
Poor 2.07% of reviews are rated 2 stars 2%
Bad 4.74% of reviews are rated 1 stars 5%
Reviews by day

Showing reviews 1-15 of 8,075

AN
Annette

Yesterday

Bought £2,200 worth of Euros

Great experience collecting the travel money from Hythe, however issues with the website last night, tried twice to checkout and it was just kept buffering.

Hays Travel replied

Thank you Annette , we will be sure to pass this on to the relevant team, but thank you for leaving your review.

Vanessa

TJ
Thomas Jackson

Yesterday

Bought £1,000 worth of Euros

We always use Hayes travel money in Morecambe for Euros the staff are so friendly and pleasant and the euro rates are very good

DD
David Davies

Yesterday

Bought £500 worth of Euros

Always happy to use Hays - Milton Keynes for currency. Easy ordering system, good competitive rates and friendly staff.

Hays Travel replied

Thank you David for your 5 Star review , have a great holiday .

Vanessa

JW
Jane Womersley

2 November 2026

Bought £600 worth of Euros

So easy to order online and quick collection. Your staff are exceptional in your Alloa branch so friendly and helpful. Wouldn’t use anywhere else for my travel money thank you

Hays Travel replied

Hi Jane

Thank you for taking the time to leave a 5 Star Review .

Vanessa

JO
john

2 November 2026

Bought £306 worth of US dollars

Brilliant efficient service

Hays Travel replied

Hi John

Thank you for taking the time to leave a review . Enjoy your holiday .

Vanessa

DS
Debbie Stewart

2 November 2026

Bought £105 worth of Turkish lira

Quick and easy to use online service. Better rates than competitors and a friendly and helpful arrival in store.

Will be using again soon.

Thanks...

Hays Travel replied

Thank you Debbie for leaving a review , have a good holiday.

Vanessa

AP
Andy porter

1 November 2026

Bought £1,250 worth of US dollars

Excellent service as always

Hays Travel replied

Hi Andy

Thank you for your kind review have a fab holiday.

Vanessa

HA
Harry

1 November 2026

Bought £400 worth of Euros

Excellent service for money.great rate

Hays Travel replied

Hi Harry

Thank you for your review , have a brilliant holiday .

Vanessa

LI
Lindsey

31 October 2026

Bought £1,800 worth of Euros

I ordered €1800 euros online no problem. The email said they would be in touch when they were ready.

I never got another email to say they were ready. So I called in the pontefract store today and the lovely lady behind the counter said they were in. So I gave her my ID and Driving licence and she gave me the euros. She said if i order them again to just go in the day after and they should be there.

Thank you to the lovely lady for her help and knowledge.

Hays Travel replied

Sorry to hear of your online issue, but thank you for leaving a kind review and the lady in the shop was able to help you . Have a great holiday .

Vanessa

MO
MICHAEL OLIVER

31 October 2026

Bought £200 worth of Euros

Excellent service and the staff are extremely friendly

Hays Travel replied

Thank you Michael for taking the time to leave a 5 Star review .

Vanessa

RI
Richard

31 October 2026

Bought £403 worth of Euros

Booked euros prior to visiting the shop,found the process very easy

Waiting until an E mail was received then collected the euros over the counter,at a much better rate,Brilliant

Hays Travel replied

Thank you Richard for taking the time to leave a 5 Star review .

Vanessa

GH
Gabrielle Horne

31 October 2026

Bought £1,050 worth of US dollars

Collected travel money today after ordering online. Good exchange rate. Very helpful member of staff. Just frustrated to have to wait due to unexpected closure during lunchtime.

Hays Travel replied

Thank you for your review, i will sure to pass your comments on .

Kind Regards Vanessa

AN
Anne

30 October 2026

Bought £700 worth of Euros

Great service from our local Hays branch in Largs, confirmed by telephone my online order was avaliable for collection and advised what ID etc was required when collecting

Hays Travel replied

Good afternoon anne,

Thank you for your lovely feedback!

We're delighted to hear that our Largs branch provided such helpful and friendly service. We believe keeping our customers informed and making the collection process as smooth and convenient as possible is so important.

Thank you for choosing Hays Travel, and we look forward to welcoming you again soon!

Kindest Regards,

Lovely

GS
Great service

30 October 2026

Bought Euros

Wanted to get done Euros formy grandaughter for her upcoming trip to Paris.

I like Hays Travel because you can order and pick up same day if you want and you can order small amounts not like the big online agents where you have to spend big

The agent was good friendly and knowledgeable well done To Hsys Travel.

Hays Travel replied

Good afternoon,

Thank you so much for your lovely feedback!

We're delighted to hear that you appreciate the flexibility of our same-day Click & Collect service and the ability to order smaller amounts of travel money. It's also wonderful to hear that our team member provided friendly and knowledgeable service. We'll be sure to pass on your kind comments.

Thank you for choosing Hays Travel, and we hope your granddaughter has a fantastic trip to Paris!

Kindest Regards,

Lovely

MA
Mark

30 October 2026

Bought £200 worth of US dollars

Straight forward and easy to use website great rate and super quick collection

Hays Travel replied

Good afternoon Mark,

Thank you for your great feedback!

We're delighted to hear you found our website easy to use, were happy with our exchange rate and enjoyed our quick collection service.

We really appreciate your support and look forward to helping you with your travel money again soon!

Kindest Regards,

Lovely

Hays Travel

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