Hays Travel reviews

Very professional.

First time I have used the online service but after today it won't be the last. From initially logging on to actually collecting my euros took just over an hour. Great service and such friendly staff. Thank you Hays Travel

The staff at Hays Travel in Exmouth are always so helpful and friendly. I would highly recommend them

Excellent service easy to arrange click and collect, staff at Driffield store very friendly and excellent service

Ordered cash on line. Very easy process with a great exchange rate. Picked money up from local branch making the whole process a very good experience. Would recommend.

Ordered online and collected from the store. One of the best online rates. Efficient service and friendly service.

Tried to collect currency yesterday and had ID and showed debit card on phone (as everything is on phone these days) but you demanded to see the physical debit card linked to the payment account. I also had the Lloyds app to show payment had been made but you insisted on seeing the physical card which I don’t carry any more due to it being in phone wallet. Staff said that this was stated on email I received but it didn’t say “physical“ card was required - just the original payment method which was the same card on my phone. So I have collected the currency today but wasted journey yesterday - any little extra gained in slightly higher rate with you was offset by petrol used. I think you should be clear in the email in future and say it has to be the “physical” card linked to the account used for purchase

Excellent service. Have used Hays on a number of occasions. Competitive rates and quick turnaround.

Rate competitive, however the website doesn't work properly on mobile devices (gets stuck at the point of payment) and when ordered the money was delivered to the incorrect branch, then was treated like it was my error...

went into your store to buy Euros and was offered 1.11 for exchange rate

told to go on line and would get 1.15 + but have to go back to store to collect

what a waste of time

it feels like i am being made to jump through hoops just to get a descent product

Use frequently to order Euros. Quick process and orders always ready the following day as booked. Exchange rate always great with the Sherborne branch a 10 minute walk away. All staff lovely and highly recommend.

Picked up our travel money today & got a pretty good deal on the exchange rate online, the staff at hays are always pleasant and friendly, I’ve booked our holidays through hays for years & never been disappointed, don’t think I could go anywhere else.

Click and collect is so useful. Staff are very pleasant.

Quick service

Ordered online, it was very easy to do. Went to pick up my euros the following day, as requested on the app I took my passport and card I had payed with. The gentleman who dealt with me was professional and friendly and I took very little time to obtain my euros, Brilliant service.