Hays Travel reviews

Always cheerful polite and friendly it's a pleasure to visit Hays travel shop

Hays Travel is my first port of call nowadays for currency as the process is so straightforward and collection from Milngavie is always a very friendly experience.

Ordered euros online - very good rate. Collected from my local Hays branch. The process couldn't have been easier and it was helpful to be able to choose a collection date.

I went to collect my pre ordered Euros, apparently my disabled bus pass with my photo on is not sufficient for Hays travel, even tho it is sufficient to show when voting in general elections. She said she would allow it just this once, good because that's the last time i will order Euros with Hays Travel.

I won't leave a branch name or reply by email because this probably happens to all of your branches nationwide......

Those BIG attractive rates advertised on the posters outside your travel agent branches. Only to get burnt inside by upto 6 percent reduction on your exchange. All because I didnt realise that rate was based on a minimum purchase amount that you had to buy on...... because I didnt see that small print on the poster buried beneath those big chunky words, plus the cashier fails to tell you this when dealing out the currency (are they trained to ommit this crucial detail?)... With failing eyesight and ain't got time to go thru all of your T&C's... cos I got a hundred other things to do... I feel like I was tricked....

Excellent service from ordering online to collection. Rob, Ashington branch, was very friendly & polite. Will definitely be using Hayes money services again. Keep up the good work.

Ordered online from Birtley. The whole process was easy and the staff were brilliant keeping me informed all the way 10/10

Ordering process easy and collection worked well with the note denominations we asked for.

Ordering and collecting my currency was a smooth quick process both online and in collecting from a polite member if staff Rob at Hays travel Ashington

My visit was as straight forward and I got a good morning wich is always nice.

brought euro,s on line went to shop they stated not on card cash

Very easy site to use and very competitive prices

Ordered on line and collected the same day. Staff in Lanark lovely and friendly. Overall an excellent service and a good experience.

My money was ready and waiting. Lovely staff at your Ely branch, so welcoming, pleasant and kind. Thank you!

Always a friendly helpful service from this Dorchester branch lovely staff.