Hays Travel are rated Excellent in 8,100 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 17 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 8,100
Today
Bought £100 worth of Euros
Great service. Friendly staff. Easy to book travel money online
Thank you for taking the time to leave a review Wendy. I hope you have a lovely holiday.
Kind regards
Natalie
Yesterday
Bought £200 worth of Turkish lira
Excellent service, very easy to order currency on line a good rate and easy to collect quickly from the nearest Hays branch
Thank you for your review Ivan, I hope you have a wonderful holiday.
Kind regards
Natalie
Yesterday
Bought £250 worth of Euros
Excellent efficient and courteous service. Will always use
Thank you for your custom Mark, I hope you have a wonderful holiday.
Kind regards
Natalie
Yesterday
Bought travel money
Excellent service , ordered USD online and collected from Hamilton Branch .
Staff very helpful and prompt service . Would def use again .
Thank you for taking the time to leave a lovely review Gail.
I hope you have a wonderful holiday.
Kind regards
Natalie
Yesterday
Bought £200 worth of US dollars
Great service by Hays. Good rates and very quick, convenient local collection.
Thank you for your kind words David, I hope you have a wonderful holiday.
Kind regards
Natalie
Yesterday
Bought £265 worth of Euros
Liz in Andover branch was super friendly with a massive smile on her face & made me feel really welcome when collecting my travel money. She phoned me to let me know also that the branch would be closed at certain times. Liz is a great asset to your company thanks to Liz super friendly & very helpful I would definitely recommend the Andover branch.
Thank you for your brilliant review and lovely words for Liz, it's much appreciated.
I hope you have a fabulous holiday Claire.
Kind regards
Natalie
Yesterday
Bought US dollars
Ordered online at 8.15 and ready within the hour- haven’t used Hays Travel for currency before ,but will
In the future!
Thank you for your custom Stephen, lovely to hear positive reviews.
I hope you have a brilliant holiday.
Kind regards
Natalie
Yesterday
Bought Euros
Order euros on line straightforward good rates . Picked them up from North Pount Branch . Staff always friendly and helpful wouldn’t book holidays or buy money from anywhere else . First class service . Thank you
Thank you for your amazing review and custom Linda.
I hope you have a fabulous holiday.
Kind regards
Natalie
9 November 2026
Bought £200 worth of Euros
Rate online was good but the lady who served me could have cracked a smile and being a bit more friendly not abrupt!
I'm so sorry to hear about your experience, please accept my apologies.
I hope you have a wonderful holiday.
Kind regards
Natalie
9 November 2026
Bought £500 worth of Euros
Superb Staff, easy and pleasant transaction, would highly reccomend.
Thank you for your brilliant review Adrian, I hope you have a wonderful holiday.
Kind regards
Natalie
8 November 2026
Bought £500 worth of US dollars
Very helpfull and friendly staff.
Just picked up some more us dollars for my trip to aisia and the staff were kind enough to provide me with smaller bills which saves me the trouble and expense of breaking hundreds with banks or currency dealers.
I previously bought a travel money card and cash from them and the card. Is much more secure than the post office card with a far superior app and competative rates.
Thank you for your lovely review Richard. I hope you have an amazing time in Asia.
Kind regards
Natalie
8 November 2026
Bought £500 worth of Euros
Very quick and easy, ordering euros on the website and great service picking them up in branch.
Thank you for taking the time to leave a lovely review Michael.
I hope you have a wonderful holiday.
Kind regards
Natalie
7 November 2026
Bought Euros
Great exchange rate excellent service.
Thank you for taking the time to leave a review David. I hope you enjoy you holiday.
Kind regards
Natalie
7 November 2026
Bought £300 worth of Euros
Always buy from Hayes good rates click and collect first class.
Thank you for your review Paul. I hope you have a brilliant holiday.
Kind regards
Natalie
7 November 2026
Bought £1,000 worth of Euros
Always a prompt and efficient service to click and collect with best rates
Thank you for taking the time to leave a review Chris. I hope you have a lovely holiday.
Kind regards
Natalie