Hays Travel are rated Excellent in 7,235 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 2 days ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 86% | |
| Great | 4% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,235
17 April 2026
Bought Hungarian forints
Very pleasant experience, efficient and extremely pleasant I could fault the service
17 April 2026
Bought £1,003 worth of Euros
Easy to order € on line for store collection with a good exchange rate, and friendly staff in store when collecting
16 April 2026
Bought £500 worth of Euros
I ordered euros online in the morning and called into Bridlington branch in the afternoon to collect them. Excellent friendly service. Thank you!
16 April 2026
Bought £350 worth of US dollars
Ordered online, good exchange rate, easy pleasant transaction. Ordered, confirmed, email to say it was ready, collected same day. Staff were great. Highly recommended and a most pleasant experience.
16 April 2026
Bought £500 worth of Euros
Couldn’t have been easier - ordered online, email confirmation, collected currency in my local branch. Staff very efficient and pleasant. Great experience.
Hi Jacki
Thanks so much for taking the time to leave such a great review!
We’re delighted everything went smoothly and that our staff made a positive impression. Enjoy your travels, and we hope to see you again soon.
Kind regards
Gabrielle
16 April 2026
Bought £200 worth of US dollars
Best rate I could find, easy ordering online, contacted by email that money was ready. I popped into Inverness and the money was ready and waiting - simple identification checks and very pleasant staff. Would highly recommend.
Hi Peter .
Thank you so much for your lovely review.
I’m so pleased to hear the process was smooth and that our staff made your experience a pleasant one. We really appreciate your kind words and hope to see you again soon.
kind regards
Gabrielle
14 April 2026
Bought travel money
Friendly pleasant staff, money was all made up so minimal waiting time, highly recommend
Good Afternoon William
Thank you very much for your kind review .
Have a good day Vanessa
14 April 2026
Bought £303 worth of Turkish lira
I wanted Turkish Lira and had left it rather late Hays was the only place I could get my cash exchanged before my holiday. The rate of exchange was very good and the service I received courteous and efficient Thank You
Good Afternoon Carol
Thank you so much or your review , have a great holiday .
Many Thanks Vanessa
14 April 2026
Bought £800 worth of Euros
I have collected euros from Lanark Hays a couple of times now. Always a speedy service with euros always ready before I need them. The staff are very helpful and even contacted me regarding a potential problem. It was all okay but how kind that they spotted it so soon. I went due to great rates but will continue using this branch due to staff...
Hi
That is kind, glad they looked after you Margaret and thank you for your review.
Have a good day Vanessa
14 April 2026
Bought £604 worth of Euros
Ordered £600.00 worth of euros, got the same price as must where giving for £1000.00.Ordered yesterday pickup the next, excellent service.
Good Afternoon Tony
Thank you so much for your feedback , glad to hear you had a good experience enjoy your holiday .
Many Thanks Vanessa
12 April 2026
Bought US dollars
Very friendly and helpful
Good Afternoon,
Thank you for your kind feedback! We’re pleased you found our team very friendly and helpful!
Kindest Regards
Megan
12 April 2026
Bought Euros
Helpful staff
Good Afternoon,
Thank you for your feedback! We’re glad you found our staff helpful!
Many Thanks
Megan
11 April 2026
Bought £500 worth of Euros
As always, the staff are lovely, polite and informative
Good Afternoon,
Thank you for your kind feedback! We’re delighted to hear our team were, as always, lovely, polite, and informative!
Kindest Regards
Megan
11 April 2026
Bought £220 worth of Euros
I ordered travel money to collect from the Sherborne Branch and got an email saying it was ready for collection before the email saying the order was confirmed! How's that for prompt service!
Service in the branch was great and the staff were very friendly even talking to us about our planned trip, even though it had not been booked through Hays.
I generally check around for holiday money and Hays offered the best local rates, beating the banks (obviously), M&S and Waitrose without the need for a minimum order value.
First class - very pleased.
Good Afternoon,
Thank you for your fantastic review! We’re delighted you enjoyed our competitive rates and speedy service, and it’s great to hear the Sherborne team made you feel so welcome.
We really appreciate your kind comments about the in branch experience and are pleased the staff could help with your travel plans.
Kindest Regards
Megan
11 April 2026
Bought Euros
Excellent service from Hays Travel Billingham Branch. I always go to this Branch for holiday needs. All the staff are very friendly, helpful and efficient in their work.
Good Afternoon,
Thank you for your wonderful feedback! We’re delighted to hear you consistently receive excellent service from our Billingham team - your continued support means a lot to us!