Hays Travel are rated Excellent in 8,090 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 3 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 8,090
Today
Bought £500 worth of US dollars
Very helpfull and friendly staff.
Just picked up some more us dollars for my trip to aisia and the staff were kind enough to provide me with smaller bills which saves me the trouble and expense of breaking hundreds with banks or currency dealers.
I previously bought a travel money card and cash from them and the card. Is much more secure than the post office card with a far superior app and competative rates.
Today
Bought £500 worth of Euros
Very quick and easy, ordering euros on the website and great service picking them up in branch.
Yesterday
Bought Euros
Great exchange rate excellent service.
Yesterday
Bought £300 worth of Euros
Always buy from Hayes good rates click and collect first class.
Yesterday
Bought £1,000 worth of Euros
Always a prompt and efficient service to click and collect with best rates
Yesterday
Bought £1,000 worth of Australian dollars
Picked up travel money easily done pleasant staff
6 November 2026
Bought US dollars
Really straight forward service.
All staff were freindly. Particularly the lady who served me my currency. Really refreshing to receive such a professional and freindly service.
6 November 2026
Bought £302 worth of Euros
Hi yes very efficient and polite.will use again
6 November 2026
Bought £350 worth of Euros
Easy quick to order gd value pleasant staff
6 November 2026
Bought £501 worth of Euros
Very easy to order on the web, and great exchange rates. What spoilt it for me was the collection. Went to collect at opening time of 09.15 only to see a handwritten note on the door to say they would not be opening until 09.30. I returned at 09.32 to find the door still closed and what looked like staff having a meeting. I was let in after trying the door to be told their meeting had overran and to take a seat. This wouldn’t have been such an issue if my parking ticket was due to expire at 09.30. Luckily I didn’t have a ticket on my 15 minutes late return.
6 November 2026
Bought travel money
Efficient and friendly. Reasonable competitive rates
5 November 2026
Bought £500 worth of Euros
Easy to use website, great exchange rate and collection available the following day. Excellent service.
I hope you have a lovely holiday Rob and thank you for taking the time to leave a review.
Kind regards
Natalie
5 November 2026
Bought £200 worth of Kenyan shillings
So easy to exchange your money friendly staff thank you very much
Thank you for your kind words Phillip, I hope you have a wonderful holiday.
Kind regards
Natalie
4 November 2026
Bought £501 worth of Thai baht
Excellent service and prompt. Cannot fault them. I would recommend.
Thank you for taking the time to leave a wonderful review Mark.
I hope you have an amazing holiday.
Kind regards
Natalie
4 November 2026
Bought £3,000 worth of Euros
Brought 3000 euros
Always go to Hays at sea road Sunderland for euros, always get good service.Staff are friendly and always helpful.Wouldnt go anywhere else.
Hi there Margaret.
Thanks for taking the time to leave us a great review.
We definitely appreciate your custom. Come back and see us again soon :) Julie