Hays Travel reviews

Best rate and fantastic customer service. Thank you

Having Googled various sites for exchange rates I chose Hays Travel as they offered the best rate. Used the website for my order and picked my local shop for collection(Romsey). Collection was a breeze, friendly staff and painless collection is why I would recommend and use this service again.

Always a great experience dealing with Hays Travel and they were as good as ever with our latest purchase of Euros - ordered on line on Wednesday, picked up at the Morley store early Thursday and at a great rate.

Shout out to all of the staff at Morley branch !

Great service will use again

Bought some Euros excellent service from Oxford Street Bolton. Better rate than some competitors and cash was counted out to me and no 50 euro notes which some folk abroad are reluctant to accept. Will be going to Hays for my travel money next time.

I ordered some foreign currency online and a couple of days later received an email advising that the order was ready collect. I checked the opening hours on the website for this branch and it states these are 09:15 to 17:30 on the day I went to collect my order.

I arrived at 12:50 to find a note stuck on the front door saying that the branch was closed for lunch until 13:40. They duly reopened promptly at 13:40 and I was able to collect my order. It would have been helpful if the website showed the lunchtime closure as it would have saved me a 50 minute wait.

Easy to order online, great rate and staff always friendly and helpful.

Hythe, Hampshire.

Quick & easy for euros ordered online & collected the following day. Competive rate.

Excellent service.

100% satisfaction

Good service

I ordered my Euros on line and theh were ready straight away. The young lady who served me was smart and pleasant.

I ordered euros at 9.30. got an email saying it was being processed within 15 mins, an email 30 mins later to say it was ready for collection, then a phone call an hour later. went to collect excellent customer service, will use again.

Ordered euros online to collect from Wickersley, Rotherham branch. I have used this branch several times now. Excellent service, informed me by text and a phone call to say my euros were ready to collect. Staff very friendly and efficient. Will continue to get my travel money from them.

Fantastic service from ordering online and collecting in branch. Efficient, quick and straightforward online application. The staff member At Killingworth who served me was friendly, professional and extremely helpful. The staff in store were very pleasant also.

Needed some Euros and tbh, even tho they are just in the Village, have never thought of going before, silly me.

Much better rate than either of the 2 main Supermarkets near me, (and my 'favourable' Nectar rate was higher....) and so much easier to order what I wanted quickly & easily.

Won't bother going anywhere else from now on.

Lovely people in the Moreton Wirral shop as well.