Hays Travel are rated Excellent in 7,186 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 9 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 86% | |
| Great | 4% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,186
Yesterday
Bought £200 worth of Euros
I went into the Cumnock Branch this afternoon to collect travel money. All three members of staff greeted me warmly when I entered. One of the ladies served me very quickly. When I left all the staff again said goodbye to me. Lovely service. Much appreciated.
Yesterday
Bought £1,006 worth of Euros
Ordered euros on line and was able to collect within an hour. On line service very easy to use and better exchange rates, will definitely use this service again.
Yesterday
Bought £309 worth of Euros
I went to the store in Gosport to buy Euros. I was offered a paltry exchange rate but was told I could get a better rate online. I had to drive home, place my order and immediately drive back. This made a difference of approx £30 to my order for €350. The cash was waiting for me as I arrived; probably taken from the same drawer.
This seems to be some sort of administrative nonsense.
Yesterday
Bought £200 worth of Euros
Always the best place to buy Euros.
Friendly service from all staff in Stowmarket branch, and the best exchange rate around
Yesterday
Bought Euros
Click and collect very easy to use, friendly helpful staff in store.
25 March 2026
Bought Euros
Click and collect very easy to use, friendly helpful staff in store, able to request the denomination of notes on arrival, would highly recommend
Hi Phil
Glad to hear you had a good experience.
Many Thanks Vanessa
25 March 2026
Bought £650 worth of US dollars
1st class service from friendly staff, will definitely use again.
Good Afternoon
Many thanks for your kind words and review .
Vanessa
24 March 2026
Bought £600 worth of Euros
very easy service to use and get a good rate if you click and collect
Hi Gill
Thank you very much for your review
Kind Regards Vanessa
24 March 2026
Bought £200 worth of Czech koruna
Collected my currency from the Ripon branch. The member of staff was very helpful and friendly.
Good Afternoon Gary
Thank you for your feedback , have a good holiday .
Many Thanks Vanessa
24 March 2026
Bought £500 worth of Euros
Looking for Euros I found the web site very easy to navigate and make my purchase. Customer service in your Cleveleys office was, as usual, friendly, competent and efficient. Top marks for all!
Good Afternoon Kevin
Thank you for your feedback it is much appreciated .
Kind Regards Vanessa
24 March 2026
Bought £200 worth of Euros
Quick easy on line ordering for click and collect. Good communication. Competitive rate.
Hi Tracey
Thank you very much for your review , have a good holiday .
Kind Regards Vanessa
23 March 2026
Bought £1,000 worth of Euros
Great service, my only gripe. We rarely use £50 notes in UK . Why so many 50 Euro notes.
Good Afternoon Neil
Thank you for your feedback , not sure about the 50 euro notes though , but have a brilliant holiday and don't spend it all at once .
Many Thanks Vanessa
22 March 2026
Bought £400 worth of US dollars
Excellent service. Friendly staff. Going to Cambodia where America dollars are not there own currency so needed dollars of good quality and Hays Travel didn't disappoint. Also excellent exchange rate. Will use again.
Good Afternoon Mr Murray
Thank you for your kind feedback , have an amazing holiday .
Kind Regards Vanessa
21 March 2026
Bought US dollars
We ordered holiday money on line and collected from local Ayr branch. Every thing went smoothly and staff at pick up were informative, efficient and friendly.
Good Morning Elaine
Thank you very much for your review .
Kind Regards Vanessa
21 March 2026
Bought travel money
First time used this service no problems all went smoothly staff very friendly and helpful
Good Morning Dave
Thank you for your kind review .
Kind Regards Vanessa