Hays Travel reviews

Hays Travel are rated Excellent in 7,412 reviews

Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.

Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.

  • Last reviewed 24 hours ago
  • 90% of reviews are positive
  • Replies to reviews
Reviews by rating
Excellent 86.62% of reviews are rated 5 stars 87%
Great 3.52% of reviews are rated 4 stars 4%
Average 2.70% of reviews are rated 3 stars 3%
Poor 2.13% of reviews are rated 2 stars 2%
Bad 5.03% of reviews are rated 1 stars 5%
Reviews by day

Showing reviews 1-15 of 7,412

GI
Gillian

Yesterday

Bought £259 worth of Canadian dollars

I ordered holiday money on line which was at a competitive rate. It was delivered locally to me. Picking up the currency was fairly straight forward with only a minor hiccup. The staff member who served me was lovely and friendly.

Hays Travel replied

Thank you for your feedback Gillian . Have a great holiday !

Vanessa

DA
Daniel

Yesterday

Bought £413 worth of Canadian dollars

Quick and easy. Great rates, amazing staff

Hays Travel replied

Hi Daniel

Brilliant to hear thank you for your review .

Vanessa

TR
Tony Rowley

7 June 2026

Bought £800 worth of Euros

Ordered Euros online and collected same day from the Pudsey store. Staff were very helpful and friendly.

Hays Travel replied

Hi Tony

Thank you for taking the time to leave a review .

Vanessa

ST
Steve

7 June 2026

Bought £300 worth of Euros

From ordering to collection, not a problem. Informed through out. Thank You

Hays Travel replied

Thank you Steve for your 5 Star review

Vanessa

JT
John thomas

7 June 2026

Bought £2,000 worth of Euros

Went in to change currency.great service very friendly as always.

Hays Travel replied

Thank you John for your 5 Star review

Vanessa

GA
Garry

6 June 2026

Bought £502 worth of Euros

Very good exchange rates. The click and collect service was excellent.

Hays Travel replied

Hi Garry

Thank you for review

Vanessa

CL
Claire

6 June 2026

Bought £203 worth of Euros

Easy to order online and collect when convenient. Order was ready when I arrived and collection process quick. Staff friendly, polite and efficient.

Hays Travel replied

Thank you Claire for your review and enjoy your holiday

Vanessa

TR
Tracy

6 June 2026

Bought £500 worth of US dollars

Great service ordered money night before ready to collect in morning. Staff very friendly and helpful. Highly recommend Hays.

Hays Travel replied

Hi Tracy

Thank you for your 5 Star review .

Vanessa

CG
Christopher Gibbs

6 June 2026

Bought Euros

Pick up some travel money today staff very friendly and chatty felt at ease definitely recommend them.

Hays Travel replied

Gary thank you so much for taking the time to leave a review .

Vanessa

GA
Gary

6 June 2026

Bought travel money

Ordered 1200 Euros yesterday and collected them this morning. The whole experience from start to finish was exemplary. Well done.

Hays Travel replied

Hi Gary

Thank you for your kind review .

Vanessa

GI
Gill

5 June 2026

Bought £326 worth of US dollars

Have ordered dollars a few times and each time the whole experience has been quick and smooth, all of the ladies are friendly, professional and lovely.

Hays Travel replied

Good morning

Thank you for the lovely feedback

I am glad to hear the ladies were able to make your experience a good one

Kind Regards

Debbie

RC
Robert Carr

5 June 2026

Bought £1,000 worth of US dollars

Great rate for US dollars

Friendly and knowledgeable staff, always willing to help and give useful advice

Hays Travel replied

Good morning

Thank you for the lovely feedback

I am glad to hear they were able to help you get a great rate for your Dollars

Kind Regards

Debbie

MA
Maureen

5 June 2026

Bought £560 worth of Canadian dollars

Sophie at the branch was extremely helpful, the whole process was relatively straightforward.

Hays Travel replied

Good morning

Thank you for the lovely feedback.

It was lovely to hear Sophie was able to help you

Regards

Debbie

JF
John Farrar

5 June 2026

Bought £200 worth of Euros

Always efficient and very friendly. The click and collect service is excellent.

Thanks once again.

Hays Travel replied

Good morning

Thank you for the lovely feedback

Regards

Debbie

RT
Robert Turner

4 June 2026

Bought £750 worth of US dollars

Competitive rate and convenient collection

Hays Travel replied

Good Afternoon,

Thank you for your feedback! We’re glad you were happy with the competitive rate and convenient collection!

Many Thanks

Megan

Hays Travel

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