Hays Travel are rated Excellent in 8,108 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 2 days ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 8,108
13 November 2026
Bought travel money
Outstanding service yet again from Laura and all the Hays team at Gosport, always a pleasure to visit this happy friendly shop
Thank you Will for leaving your 5 Star review
Kind Regards Vanessa
12 November 2026
Bought £301 worth of Indonesian rupiahs
Good experience picking my travel money up.
Thank you for review Derek have a great holiday !
Vanessa
12 November 2026
Bought £250 worth of Euros
Ordered some euros and collected this morning from the New Milton branch. The lady serving at the bureau was really friendly and helpful. Unfortunately I didn't get her name, but she said it was her first day and she was doing a great job :)
Hi Liam
Thank you for your 5 Star review .
Vanessa
12 November 2026
Bought £500 worth of Euros
Everything went well until I went to pick up my currency. To be told By the assistant. That i needed proof of who I was . Gave her my Driving licence. And she asked for the card I booked them on .which I Didn't have. But was told I couldn't get the currency. I said I had it on my phone but was told that was no good. I have used Hays travel for years. Needless to say. That's the last time I will be . Getting currency from you . Sorry to have to say this. No wonder we use online .
12 November 2026
Bought travel money
Excellent service from Hays Rustington. Good exchange rate. Friendly and helpful service.
Hi Roderick
Thank you for taking the time to leave a 5 Star review , have a good holiday .
Kind Regards Vanessa
11 November 2026
Bought Euros
Ordered my euros this morning on the hays website at 0900 as they had the best rate and collected them at 1100 can’t fault the friendly service from the staff at Bridgend.
Thank you for your kind words Gareth and for taking the time to leave a review.
Hope you have a wonderful holiday.
Kind regards
Natalie
11 November 2026
Bought £500 worth of Euros
Travel money on line so easy to do
Cash ready as requested
Very pleasant staff member
5stars
Thank you for your review Alan. I hope you have wonderful holiday.
Kind regards
Natalie
11 November 2026
Bought Euros
Easy to order. excellent rate. Good pickup
Thank you for taking the time to leave a review Chrymas, I hope you have a wonderful holiday.
Kind regards
Natalie
11 November 2026
Bought £100 worth of Euros
Great service. Friendly staff. Easy to book travel money online
Thank you for taking the time to leave a review Wendy. I hope you have a lovely holiday.
Kind regards
Natalie
10 November 2026
Bought £200 worth of Turkish lira
Excellent service, very easy to order currency on line a good rate and easy to collect quickly from the nearest Hays branch
Thank you for your review Ivan, I hope you have a wonderful holiday.
Kind regards
Natalie
10 November 2026
Bought £250 worth of Euros
Excellent efficient and courteous service. Will always use
Thank you for your custom Mark, I hope you have a wonderful holiday.
Kind regards
Natalie
10 November 2026
Bought travel money
Excellent service , ordered USD online and collected from Hamilton Branch .
Staff very helpful and prompt service . Would def use again .
Thank you for taking the time to leave a lovely review Gail.
I hope you have a wonderful holiday.
Kind regards
Natalie
10 November 2026
Bought £200 worth of US dollars
Great service by Hays. Good rates and very quick, convenient local collection.
Thank you for your kind words David, I hope you have a wonderful holiday.
Kind regards
Natalie
10 November 2026
Bought £265 worth of Euros
Liz in Andover branch was super friendly with a massive smile on her face & made me feel really welcome when collecting my travel money. She phoned me to let me know also that the branch would be closed at certain times. Liz is a great asset to your company thanks to Liz super friendly & very helpful I would definitely recommend the Andover branch.
Thank you for your brilliant review and lovely words for Liz, it's much appreciated.
I hope you have a fabulous holiday Claire.
Kind regards
Natalie
10 November 2026
Bought US dollars
Ordered online at 8.15 and ready within the hour- haven’t used Hays Travel for currency before ,but will
In the future!
Thank you for your custom Stephen, lovely to hear positive reviews.
I hope you have a brilliant holiday.
Kind regards
Natalie