Hays Travel are rated Excellent in 7,675 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 20 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,675
Yesterday
Bought travel money
Good rates
Money ready on time
Staff very good
Thank you Colin for your 5 Star Review
Vanessa
Yesterday
Bought travel money
Ordered and collected within the hour competitive rates friendly efficient staff will use again
Thank you for leaving a review Paul, have a great holiday .
Kind Regards Vanessa
Yesterday
Bought £500 worth of Euros
Great exchange rate easy to order online friendly staff, good service always
Thank you Rosemary for your review and enjoy your holiday.
Vanessa
Yesterday
Bought £290 worth of Euros
Competetive rate and easy service - Hays win alround.
Thank you so much for your 5 Star Review Tim
Vanessa
Yesterday
Bought travel money
Excellent very friendly.
Thank you Graham, have a great holiday
Kind Regards Vanessa
Yesterday
Bought £803 worth of Euros
Excellent service, no waiting around, Euros ready for collection.
Thank you for taking the time to leave a review
Kind Regards Vanessa
Yesterday
Bought £200 worth of Euros
When collecting the pre-ordered Euros, I took my passport as requested as ID. At the branch, I was asked to show the card on which I paid. This is not requested during the online purchasing. As it happens, I was carrying my wallet with me, I don't always, as paying by phone is my usual method.
If showing the card used to pay for the currency is a requirement for collection, then it needs to specified on the purchase website.
Thank you David for your review and we will certainly pass this feedback on
Many Thanks Vanessa
20 August 2026
Bought £400 worth of Euros
Excellent service as always
Amazing Calum, thank you for taking the time to leave a 5* review!
Many Thanks,
Chloe.
20 August 2026
Bought US dollars
Ordered USD online, easy quick service, picked up in Durham branch, staff were excellent, welcoming and friendly.
This is great Jim and thank you for choosing Hays Travel!
Many Thanks,
Chloe.
20 August 2026
Bought US dollars
Bought some dollars from Hays great service and easy to order, also excellent rate.
Thank you for your lovely feedback Lesley!
Many Thanks,
Chloe.
20 August 2026
Bought £601 worth of Euros
I bought my euros from hays travel and found the staff very helpful friendly and professional, I will recommend hays travel to friends and family
Thank you so much for choosing Hays Travel Tim and thank you for your kind words.
Many Thanks,
Chloe.
19 August 2026
Bought travel money
I had pre ordered my euros via click and collect so the whole process was very easy. My money was ready and waiting and the gentleman at the counter was very friendly and efficient
This is excellent Karen, thank you for your 5* review!
Many Thanks,
Chloe.
18 August 2026
Bought £405 worth of Canadian dollars
Absolutely love this company, easy quick service.
Hi Carla,
This is amazing to hear and thank you for using Hays Travel!
Many Thanks,
Chloe.
18 August 2026
Bought US dollars
Fast,efficient service. Ordered USD online and they were available same afternoon in the local branch (Whitley Bay). Also , nice mix of denominations, not all big notes. Staff were very welcoming and friendly.
Hi,
Thank you so much for your excellent feedback, we really appreciate this!
Many Thanks,
Chloe.
18 August 2026
Bought Euros
Excellent service, prompt attention, thorough detail.
Hi Chris,
Thank you so much for your 5* review!
Kind regards,
Chloe.