Hays Travel are rated Excellent in 7,826 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 3 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,826
Today
Bought £402 worth of Euros
Always a great service
Thank you Anne for taking the time to leave a review .
Vanessa
Today
Bought £300 worth of Euros
Simple to navigate website. Good foreign currency exchange rate. Easy collection from friendly staff.
Hi Nigel
Thank you for your 5 Star review
Vanessa
Today
Bought £1,500 worth of Euros
Ordered Euros online and collected from local branch. Very helpful and efficient staff, would recommend for currency exchange.
Thank you Vicki for your review , have a great holiday !
Vanessa
Yesterday
Bought £340 worth of Euros
Anazing staff in the Swindonbranch, Lisa was really good to deal with and the transaction was really easy, best rates in Swindon this weekend. 12/13 Sept 26.
Thank you so much for not just your five star review, but for the kind words for not just Lisa, but the Swindon branch also.
I hope you have a wonderful holiday and make memories to last a lifetime.
Kind regards
Natalie
Yesterday
Bought £300 worth of Euros
As always, I was very happy with the service. The staff are friendly and efficient. This time it was Cassie who provided the good service.
Thank you for your five star review and the feedback for Cassie. We will ensure she is aware of your lovely words.
I hope you have an amazing holiday, making memories.
Kind regards
Natalie
Yesterday
Bought £300 worth of Euros
Collection from Rhyl all good e change rates really good. Suggest counter assistant uses a damp sponge or hand gel to count euros rather than lick her fingers though. Would look more professional.
Thank you for taking the time to leave a review Linda.
I will ensure your feedback is passed onto the branch in Rhyl regarding the counting of currency.
I hope you have a fantastic holiday.
Kind regards
Natalie
12 September 2026
Bought £200 worth of US dollars
Smooth process from ordering currency to collection, good communication and a friendly and professional service when in branch. Liked the favourable exchange as dollars were on promotion that week.
Thank you for taking the time to leave us a five star review Debbie, it's much appreciated.
I hope you have a wonderful time on your holiday and make some amazing memories.
Kind regards
Natalie
12 September 2026
Bought £300 worth of US dollars
Always very helpful in Hays at Rutherglen and so friendly.
Thank you for your five star review and wonderful words for the Rutherglen branch Eva.
I hope you enjoy every moment of your holiday.
Kind regards
Natalie
12 September 2026
Bought £500 worth of Euros
Ordered my Euros this morning, received a call from Emma 15 mins later that the money was ready to collect in the West Bridgford branch, absolutely brilliant service.
Thank you for your five star review Gary.
From placing your order to your currency being ready to collect in 15 minutes, is amazing and well done to Emma in the West Bridgford branch for the amazing service.
I hope you have a brilliant time on your travels and take the time to relax and re-charge.
Kind regards
Natalie
12 September 2026
Bought £500 worth of Euros
Excellent service quick efficient made easy
Thank you for your five star review Audrey.
I wish you a wonderful holiday and I hope you enjoy every moment.
Kind regards
Natalie
11 September 2026
Bought travel money
Ordered two types of currency in the evening and it was ready to collect the next day. The assistant in the Keighley branch was really helpful and a pleasure to deal with. Great service.
Thank you so much for your kind words for the Keighley branch and five star review Jo.
I hope you have the best time on your travel and make some amazing memories.
Kind regards
Natalie
11 September 2026
Bought £180 worth of US dollars
Excellent service both on - line and in the Aldridge branch. Staff were very obliging to me and sorted out my US and Canadian dollars at an excellent rate. Overall very impressed with the service I received
Thank you for your review Pete
Vanessa
11 September 2026
Bought £350 worth of Euros
Used Click and Collect service, within minutes received an email advising currency was ready for collection, brilliant service.
Thank you for your five star review Sharon.
It's fantastic to hear that your order was ready to collect within minutes of the order being placed online.
I hope you have a wonderful holiday and enjoy every moment.
Kind regards
Natalie
11 September 2026
Bought Euros
excellent
Hi Barbara
Thank you for your 5 Star review
Vanessa
11 September 2026
Bought £153 worth of Euros
Collected currency as arranged
Good Morning Beverley,
Thank you for taking the time to leave a review and for using our service!
Many Thanks,
Chloe.