Hays Travel are rated Excellent in 7,875 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 11 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 3% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,875
Yesterday
Bought £400 worth of Euros
Ordered and collected the currency easily and it was a very good exchange rate.
Yesterday
Bought Euros
On line ordering and collection at branch excellent
Yesterday
Bought travel money
Ordered night before they were ready to collect next day
Collected them no problem
Nice friendly staff
Yesterday
Bought £1,200 worth of Euros
As always first class service,greeted with a smile,the rate was very competitive.
Yesterday
Bought travel money
Good rates & good service - once the store (Bromborough) opened. I pre-ordered online. The link on the confirmation stated that the branch opened at 9:15 but when I got there at that time it was closed and the door sticker showed a 9:30 opening time. I had to hang around for 15 minutes before I could collect.
21 September 2026
Bought £413 worth of Euros
Fantastic service.
Very easy. Paid the night before and collected the following day. Also got a phone call to make me aware my order was ready.
Great service and friendly staff.
Will definitely use the service again while in the Carrickfergus area.
Thanks
Scott Patterson
21 September 2026
Bought Euros
Ordered some travel money and at a good rate of exchange. When I collected it the staff were very friendly .Will definitely use again
19 September 2026
Bought Euros
Ordered on line for collection at Rothwell branch. Good exchange rate and received an email almost straight away to say it was ready to collect. Then had a phone call from Mandy reminding me what ID to bring. Went into the branch and was served straight away. It must have taken all of 5 minutes, if that. Would highly recommend this service and the lovely friendly staff.
Thank you so much for your kind words Patricia and it's great to hear the staff provided a courtesy call to remind you of the ID required to collect your order.
I hope you have a wonderful holiday and thank you for taking the time to leave a review.
Kind regards
Natalie
19 September 2026
Bought £350 worth of Euros
Ordering foreign currency is easy and straightforward with Hays. They also keep you up to date on email and also phone to let you know when your money is ready to collect. The staff are always friendly and welcoming. Top service.
Thank you for your lovely review Michelle, we love to hear how brilliant our services are and how well our staff keep you updated.
I hope you have a wonderful holiday.
Kind regards
Natalie
19 September 2026
Bought travel money
Ordered online went branch to collect lovely lady very helpful. I would recommend.
Thank you for taking the time to leave your review Christine.
I hope you have a wonderful holiday.
Kind regards
Natalie
19 September 2026
Bought £1,500 worth of US dollars
Good rate for USD and the lady served me quickly. Always good service .
Thank you so much for taking the time to leave a review.
I hope you have a lovely holiday.
Kind regards
Natalie
19 September 2026
Bought £600 worth of Euros
Friendly as always
Stafe are always happy to see you
Thank you so much for your kind words and taking the time to leave a review.
I hope you have a wonderful holiday.
Kind regards
Natalie
18 September 2026
Bought £250 worth of Euros
Ordered on line at a very competitive rate in the area where I live, received a reply back within 20 mins to say the order was ready , received a good mixture of notes (20’s 10’s and 5’s)
Very friendly efficient service.
Will definitely use Hays again
Thank you so much for taking the time to leave a review Jon.
Hearing that your order was ready to collect within in 20 minutes, is wonderful to hear. I hope you have a brilliant holiday.
Kind regards
Natalie
18 September 2026
Bought £393 worth of Euros
On calling to collect my online euro order in the Bridlington branch today, it turned out I had mistakenly ordered it from another branch. My fault entirely. However, the lady who was serving me, along with the manager of both branches could not have been more helpful in transfering the order and enabling me to leave with my euros. Excellent service and thankyou very much.
Thank you so much for your review Chris.
We are extremely happy to hear that both branches were able to resolve the issue for you and I hope you have a fantastic holiday.
Kind regards
Natalie
18 September 2026
Bought Euros
Easy to order and collect.
Competitive rates.
Go to High Street shop for Euros.
Thank you so much for taking the time to leave a review Peter.
I hope you have a great holiday and enjoy every minute.
Kind regards
Natalie