Hays Travel reviews

First time customer for Hays travel money.

Ordered my click and collect Euros online at a good rate in the morning and collected in later that same morning.

A really excellent range of currency notes.

A great service I'll use again. Thanks.

Friendly, efficient staff. Convenient brach for collection. Good rate of exchange - not necessarily the best possible, yet considerably better than other Hight Street competitors such at the Post Office, banks, and building societies. Plus accessible hours. Highly recommended. Have used Hays for travel money several times in recent months. Never disappointed.

I used Hays because they offer very competitive rates when buying Euros . I went to pick my Euros up but the bus pass I presented as ID was refused even though it provided the photographic evidence that I was who I said I was . I had come from the next town to collect them and had to return the following day . It is discriminatory to assume that everyone has a passport and a driving licence - both of which could possibly not be genuine anyway . Furthermore these two items were shown quite clearly to be EXAMPLES of what I might use and not definitely the only two forms of ID acceptable. It made the whole experience very deflating .

Excellent service from the Birchwood branch

Simple process on the internet to get euros. Really nice girl in the shop when I picked them up.

Ordered Euros yesterday morning and received emails immediately to confirm and that it was ready to collect the same day. Also received a call to tell me it was ready to collect. Really excellent service Good rate too.

Thank you.

Very helpful and friendly

Ordered 250 euros, picked them up within 30 mins. No problem, excellent service.

Helpful knowledgeable staff. Such an easy transaction.

Collected Euros. Staff lovely, friendly & welcoming.

Ordered online and money was available for collection straightaway. The young lady who served us was excellent - efficient, helpful and very friendly. Hays travel rates are always very competitive and they are our first choice.

Excellent quick service easy ordering on line. Friendly efficient staff in store.

Excellent customer service as always, great exchange rate, and good help and advice

Did have a problem with collection, but Hays travel have to be congratulated for the way they dealt with it. Highly recommended the Ely Branch

Your buy and collect rate is good but you rate for buying and putting it on your master card is poor