Hays Travel are rated Excellent in 7,460 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed yesterday90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 4% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,460
Yesterday
Bought Euros
Ordered euros online, collected two hours later
Friendly and efficient staff
Always use Hayes for my foreign currency
Thats great to hear Robert
Thank you Vanessa
Yesterday
Bought £250 worth of Euros
Ordered travel money online, money ready very quickly, very friendly staff, great service, & a good rate
Thank you for you review Julie
Vanessa
Yesterday
Bought £300 worth of Euros
Bought euros for my grandchildren collected within 2 hours of ordering.
Excellent service,
Brilliant , that's great to hear Brian
Many Thanks for the review Vanessa
Yesterday
Bought £500 worth of Euros
Travel money was ready to collect well before date required, got welcomed by a lovely lady,very cheerful and chatty about my forthcoming holiday,and has i was leaving she wished me a good holiday, of which I thought was nice,would definitely go back for future travel money and even next holiday Thankyou x
Hi Gillian
Thank you for taking the time to leave review
Vanessa
22 June 2026
Bought £500 worth of Euros
Very good price for euros and rxcellent service online and in branch.
Thank you for taking the time to leave a review
Vanessa
22 June 2026
Bought £500 worth of Euros
Perfect example of seamless transition from ordering on line to going to the shop and collecting. Great staff who checked documents and then counted out my order. Happy and helpful service
Thank you for your review David
Vanessa
20 June 2026
Bought Euros
Quick easy to use service, placed the order & was ready for collection within minutes from the store, very helpful friendly staff, will definitely use again.
Good Morning,
Thank you for your great feedback! We’re delighted you found the service quick and easy, and that our team were helpful and friendly.
Many Thanks
Megan
20 June 2026
Bought £1,150 worth of Euros
Always use Hays Travel for my euros, very easy to do click and collect and get a good rate too.
Hi Alan,
Thank you for your continued support! We’re delighted you always find our click & collect service easy to use and enjoy great rates.
Many Thanks
Megan
20 June 2026
Bought Euros
Very friendly staff excellent service
Good Morning,
Thank you for your great feedback! We’re delighted you found the service quick and efficient and were happy with the rate. It’s lovely to hear our Bromsgrove team made your experience a friendly one!
Many Thanks
Megan
19 June 2026
Bought travel money
Ordered our euros online for click and collect and all sorted and collected within approx 40 minutes. We got a good rate so we're happy.
The staff at Bromsgrove are all very friendly and efficient.
Good Morning,
Thank you for your great feedback!
We’re delighted you found the service quick and efficient and were happy with the rate. It’s lovely to hear our Bromsgrove team made your experience a friendly one!
Many Thanks
Megan
19 June 2026
Bought £350 worth of Euros
Lovely experience. Ladies behind the counter were professional and very pleasant. Thank you
Good Morning,
Thank you for your kind feedback!
We’re delighted you had a lovely experience and that our team were professional and pleasant!
Many Thanks
Megan
19 June 2026
Bought £350 worth of Euros
Lovely experience. Ladies behind the counter were professional and very pleasant. Thank you
Good Morning,
Thank you for your kind feedback!
We’re delighted you had a lovely experience and that our team were professional and pleasant!
Many Thanks
Megan
19 June 2026
Bought £200 worth of Canadian dollars
Very easy to order travel money at a good exchange rate and collect in store almost immediately. Staff in store very friendly and efficient.
Hi Fiona,
Thank you for your kind feedback! We’re delighted you found the process easy with a great rate and quick collection, and that our team were friendly and efficient.
Many Thanks
Megan
18 June 2026
Bought £200 worth of Turkish lira
I went to the Braehead branch to buy some Turkish lira. I was told the exchange rate was 54.2. I pointed out that your website quoted a rate of 56.1 It should have been pointed out by the teller that you operate two different systems which seems a bit devious. So I only bought a minimum amount from tour company, hoping to get a better deal in Turkey.
18 June 2026
Bought £503 worth of Euros
Friendly staff immediately upon entering the shop. Guy on the money exchange counter super friendly at the same time adopting a professional manner.