Hays Travel are rated Excellent in 7,474 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 4% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,474
Today
Bought £1,000 worth of Euros
Easy to deal with website with next day collection from our local branch. Highly recommend.
Yesterday
Bought £300 worth of Euros
Hayes Stamford
Amazing service always. Super staff ❤️
Yesterday
Bought Euros
Easy to order online and the best taste I could see for a relatively small amount.
Yesterday
Bought US dollars
Good rate and fast, efficient and friendly service from staff in Crosby
Yesterday
Bought £2,000 worth of Euros
Ordering currency was straightforward and efficient . On collection we entered branch office and walked to currency kiosk , which was unmanned and in darkness . Not a single member of staff lifted their head to advise why there was no service . We sat down and once one of the agents became free we asked if we could collect currency . Note before this no one had said anything to us , not even ‘someone will be with you in a moment ‘ . We were curtly told the currency staff was on lunch and would be banking half an hour . This was delivered in a dismissive tone . I asked if anyone else could give us our money to be told no they were busy with something else .
Unprofessional , and I won’t use Hays again, back to the Post Office.
The guy who eventually served us was polite and professional ; the other staff could do with some serious customer service training .
Yesterday
Bought £300 worth of Euros
Ordered some Euros online, went in to collect them and was told I needed the original card I paid with and ID. Unfortunately I only had my card on my phone, but did have my passport along with other forms of ID. I was told by Sheena, I believe her name was, that I needed both and she wouldn’t accept less. She was so rude and abrupt, which really annoyed me, as I’d nipped into town during my lunch break. She was so rude that I ended up storming out and I will not be buying any travel money again from Hayes nor would I book a holiday. When I came back today and got my money, the woman that served me was lovely. Sheena needs to take some lessons from her, cause she was extremely rude.
Yesterday
Bought £1,000 worth of Euros
Fast efficient and hassle free service, so professional could not fault Hays Travel and will definitely use them again.
Yesterday
Bought £1,320 worth of Euros
Lovely staff,great service .Recommend
24 June 2026
Bought Euros
Easy to use the service
24 June 2026
Bought £1,505 worth of Euros
Very good service with Hays travel money.
Fast and simple service.
I will definitely use their service again.
24 June 2026
Bought £202 worth of Euros
Collected travel money from my ‘go to’ hays travel, as always a friendly and professional service.
Many thanks
24 June 2026
Bought Euros
Found a good rate on their web site. The site was easy to navigate and found what I needed quickly and easily. Ordered on line for collection at local hays shop next morning. Staff were friendly and helpful and the currency was ready and waiting. All in all a good experience and one that I would use again.
24 June 2026
Bought £1,000 worth of Canadian dollars
I ordered some Canadian dollars, to collect from my local branch in Sutton, for an up and coming trip. I placed the order and literally 15mis later received an email to say they were ready. The member of staff who served me was really nice and pleasant. The exchange rate was really good as well. Many thanks Hays Travel.
24 June 2026
Bought £1,800 worth of Euros
Speedy service, very friendly, and have time to talk to the customer,,no problems at all,
Flint branch
23 June 2026
Bought Euros
Ordered euros online, collected two hours later
Friendly and efficient staff
Always use Hayes for my foreign currency
Thats great to hear Robert
Thank you Vanessa