Hays Travel are rated Excellent in 7,546 reviews
Hays Travel offers a wide range of currencies and has almost 500 nationwide Hays Travel branches offering on-demand Foreign Exchange. You can buy from branch or order online for convenient home delivery or click and collect.
Every Hays Travel branch employs experienced and friendly Foreign Exchange Consultants, on hand with great rates, expert advice and fantastic service.
Last reviewed 17 hours ago90% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 87% | |
| Great | 4% | |
| Average | 3% | |
| Poor | 2% | |
| Bad | 5% | |
Showing reviews 1-15 of 7,546
Yesterday
Bought £800 worth of Turkish lira
Went for travel money and was
Dealt with by Dan
Lovely young man friendly and helpful
Yesterday
Bought Euros
Good rate on line & excellent service
Yesterday
Bought £300 worth of Euros
Used the online service to check on rate of exchange. Exchange rate was acceptable, placed order, made payment. Currency was collected an hour later. Very good service, no hassle at all
16 July 2026
Bought £200 worth of Turkish lira
I ordered my Turkish Lira online from Hays Travel!
Aylsham branch was my selected collection point.
I collected my money, today, 16/07/26.
Staff all spoke as soon was entered the Branch and the lady who assisted us with collecting the travel money was very helpful! Polite, friendly and helpful.
And just a quick note…My 16 yr old daughter said how good she looked for an older lady!!
16 July 2026
Bought £350 worth of Euros
Ordered €350 online using my debit card. Checked my email to confirm payment, also had received an email said money was ready for collection. Fantastic service.
Went straight up to travel agent, everyone was very friendly, produced physical debit card / driving licence for security, then received my euros. Could of got a very slightly better rate, but in saying that I would of had to pay for fuel / parking. This would of cost me more, and driving into the city centre, (boring)
Again could not get better service from Hays travel Transit Way Plymouth.
Will definitely use this branch again.
Good Afternoon,
Thank you for your fantastic and detailed feedback! We’re delighted you found the process smooth from ordering to collection, and that our team at Transit Way Plymouth provided such friendly and efficient service.
It’s great to hear you felt the overall value and convenience worked out best for you, even when comparing rates. Your kind comments mean a lot, and we truly appreciate your continued support.
Many Thanks
Megan
16 July 2026
Bought £207 worth of Euros
A very nice experience.
Good Afternoon,
Thank you for your kind feedback! We’re delighted you had a very nice experience.
Many Thanks
Megan
16 July 2026
Bought £2,000 worth of Euros
Easy to book online. Excellent service. Excellent staff. Many thanks will certainly use again.
Good Afternoon,
Thank you for your wonderful feedback! We’re delighted you found the online process easy and received excellent service from our team.
Many Thanks
Megan
16 July 2026
Bought travel money
Easy on line purchase, good exchange rate and friendly staff at collection branch
Good Afternoon,
Thank you for your kind feedback! We’re delighted you received excellent customer service.
Many Thanks
Megan
16 July 2026
Bought £500 worth of Euros
After looking through all our options and exchange rates we decided as we have done before to exchange our money with Hays travel. We ordered the Euros on line in the morning and picked them up from a Hays travel shop in the afternoon.
The whole operation went according to plan with no issues.
Thank you once again Hays travel and your staff in Transit way Plymouth.
Good Afternoon,
Thank you for your continued support!
We’re delighted you chose us again and that everything went smoothly from ordering to collection. It’s great to hear our Transit Way Plymouth team looked after you so well!
Many Thanks
Megan
15 July 2026
Bought £1,000 worth of Euros
Easy web site to use no fuss collecting money
Good Afternoon,
Thank you for your great feedback! We’re delighted you found the website easy to use and that collecting your money was quick and hassle-free.
Many Thanks
Megan
15 July 2026
Bought £1,000 worth of US dollars
Excellent customer service
Good Afternoon,
Thank you for your kind feedback! We’re delighted you received excellent customer service from the branch.
Many Thanks
Megan
14 July 2026
Bought £200 worth of Euros
Very professional.
Hello David,
Thank you for your kind review. We're delighted to hear you found our service professional. Your feedback is greatly appreciated, and we look forward to welcoming you again soon.
Bethany
14 July 2026
Bought £500 worth of Euros
First time I have used the online service but after today it won't be the last. From initially logging on to actually collecting my euros took just over an hour. Great service and such friendly staff. Thank you Hays Travel
Hi David,
Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that your first experience using our online travel money service was so quick and straightforward. It's great to know our team made your collection experience a friendly and welcoming one. We really appreciate your kind words and look forward to helping you again the next time you need travel money. Have a fantastic trip!
Bethany
14 July 2026
Bought £1,043 worth of Euros
The staff at Hays Travel in Exmouth are always so helpful and friendly. I would highly recommend them
Hello Janet,
Thank you for your wonderful review and recommendation. We're delighted to hear that our team in Exmouth consistently provides you with such helpful and friendly service. Your kind words mean a great deal to us, and we look forward to welcoming you back the next time you need travel money or help planning your travels.
Bethany
14 July 2026
Bought £1,130 worth of Euros
Excellent service easy to arrange click and collect, staff at Driffield store very friendly and excellent service
Hello Stephen,
Thank you for your fantastic review. We're so pleased to hear that you found our Click & Collect service easy to use and that our team in Driffield provided such friendly and excellent service. We really appreciate your feedback and look forward to welcoming you back again soon.
Bethany