Hays Travel Money reviews

Hays Travel Money are rated Great in 3 reviews

UK's Largest Independent Travel Agent Voted British Travel Awards 2023 favourite Foreign Exchange provider.

  • Last reviewed 3 days ago
  • 67% of reviews are positive
  • Replies to reviews
Reviews by rating
Excellent 66.67% of reviews are rated 5 stars 67%
Great 0% of reviews are rated 4 stars 0%
Average 33.33% of reviews are rated 3 stars 33%
Poor 0% of reviews are rated 2 stars 0%
Bad 0% of reviews are rated 1 stars 0%
Reviews by day

Showing reviews 1-15 of 3

JR
John Reid

1 October 2024

Bought £440 worth of Euros

Best rate that I have been quoted and with home delivery,I am not trapping around shops to change my money.

Hays Travel Money replied

Thank you for your 5* review, we appreciate your custom and hope to see you again soon.

WI
Willie

17 September 2024

Ordered a currency card

While the card to make a purchase worked well at first, when in a major city with good connectivity, despite several attempts at different locations to add funds to the card, this proved impossible

.

Purchases then had to be made with a UK credit card which defeated the purpose of taking out the card, and proved at the time a great inconvenience.

The card is a good idea, but not being able to add funds when abroad nullified the benefits of the card.

Hays Travel Money replied

Good Morning,

Thank you for taking the time to leave a review!

We apologise for any issue you had face whilst abroad regarding your currency card.

Please be advise if you ever incur any issues whilst on your holiday with the card you are able to contact mastercard directly who will be able to assist further with your enquiry.

We appreciate your custom and hope this instance does not deter you from using our currency card again in the future.

Kindest Regards

Megan

JR
John Reid

16 September 2024

Bought £502 worth of Euros

Easy to order,although my postcode wasn't recognised at the first attempt,Overall,a really easy application,and next day delivery.

Hays Travel Money replied

Good Morning John,

Thank you for taking the time to leave us a 5* review.

We most certainly value the comments that you have provided.

Kindest Regards,

Jessica.

Hays Travel Money

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