Ashleigh
16 September 2019
Bought £150 worth of Hungarian forints
16 September 2019
Kept saying my visa debt card number was wrong even though I scanned the card and typed it in about five times rubbish online service. had to go with someone else because the website would not accept this
Susan Moon
3 April 2019
Bought £700 worth of US Dollars
3 April 2019
Been with Midland HSBC for nearly 50 years. When I order my travel money I give them a list of what denominations I want. And always get what I order. If you do this you won't get higher which you don't really want
Keith williams
2 September 2015
2 September 2015
I will not give these any star ratings, but you can't post the review without one showing! As others have said, they send out 100 euro notes and nobody wants to change them. Phoned them up and they didn't care. Went to my local branch, not thier problem, maybe i'll change banks!! Avoid . 1075 euros came as 7x100 6x50 3x20 1x10 1x5
Robert
18 August 2015
18 August 2015
Ordered euros online from HSBC got a good rate and all went smoothly till I picked them up and most of euro were 100 euro notes they will not change for smaller notes and no one else will either. I have been a customer for over 30 years and was told by the branch tough luck. I have an official complaint just started today about the fact I got so many large notes and they will not change them, do not buy from here I know I wish I had not. I will not be a customer of HSBC for much longer and they don't care about that either, its the attitude we have your money tough luck its your problem. Wish I could give 0 stars
Bernice
24 July 2015
24 July 2015
Abysmal. I am very sorry I didn't see previous review before purchasing. HSBC sent 100 Euro notes and refused to change them. No one else will change them either (local bureaus all said they wouldn't take them as nobody would want them - shame HSBC think its ok!) Attitude of HSBC was 'tough luck'
Chris
16 July 2015
16 July 2015
Avoid. Sent me most 100 Euro notes and refused to change them for lower denominations when I asked for more of a mix as I wasn't comfortable carrying large value notess
Ahmed Saad
30 October 2013
30 October 2013
I think HSBC is one of the top ranking banks in the world as they offer a very professional services and good customer support. :)
J COWAN
11 September 2013
11 September 2013
A quick easy and pleasant experience buying our Euros this week. HSBC certainly gave us a good rate and prompt no charge delivery service. We shall certainly use them again.
terry
19 October 2012
19 October 2012
hsbc are bottom of the pile ,the lowest exchange rates ever on a daily basis out of britain ,also the worst bank going,scammers and con merchants
Ness Gorton
12 March 2012
12 March 2012
After checking around for the best price for travel money we finally decided on HSBC as they offered free home delivery. After buying travel money from HSBC & checking my bank account it seems we have been charged an extra £4.50 for using a debit card to buy it! There was nowhere on the site that told us this (well certainly not that we saw easily) It wasn\'t stated on the purchase page that there would be an extra charge. Next time i\'ll draw the cash out & buy elsewhere.