23rd March 2019
No problems with collection at store. Best exchange rate on the day.
20th March 2019
Ordered in John Lewis store and delivered to local Waitrose. Arrived after 2pm next day.
16th March 2019
Got good exchange rate compared to other’s on that particular day. However I ordered on the 1st March evening for collection from local Waitrose Store and email I received told me it would be ready for collection on the 7th March after 2 pm ! Wow, nearly 6days, no rush then. Luckily I ordered early for my holiday. The handover went well with no complaints, but nearly all of the notes were €50 each.
14th March 2019
Very good rate compared to most agencies, easy collection the next day from our local John Lewis store
9th March 2019
Good exchange rate on euros. Delivered on time to local Waitrose, and paying through John Lewis credit card numbers no extra charge if spending more than £500. Plus points on loyalty card.
1st March 2019
Ordered US dollars, a good rate was offered and delivered to local Waitrose shop. Monies came sealed in an envelope, when I got home, I opened the envelope to find all monies present and correct. Very good service
12th February 2019
Money arrived on time, but of €1130, €950 is in €50s. The website says you will get mixed denominations, so although that is true, it barely is. Going skiing, €50 notes in mountain cafes - wish me luck!
14th November 2018
good service, money was there when requested
28th June 2018
The Terms and Conditions on the John Lewis website clearly spells out what happens when the customer cancels. It does not however give any indication of the situation when the customer has to cancel due to non delivery of the currency. I am having to claim through my credit card to retrieve my money. Terrible service Be warned!
15th May 2018
Money delivered as promised and good rate as well.
15th May 2018
Great rate for USD and friendly person at the newcastle branch
John Lewis price match their rates every day. Visit a Bureau de change in your local John Lewis and Partners shop. Same great rates with 0% commission in store and online.Euros, US Dollars and 28 other currencies available instantly at our Bureau de change.Visit Website
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