No1 Currency reviews

No1 Currency are rated Great in 131 reviews

No1 Currency offer competitive rates for collection in store or delivery to your home. Please note: Payment methods vary by branch, please check the No1 Currency website for more information on your chosen collection point.

  • Last reviewed 7 months ago
  • 81% of reviews are positive
  • Replies to reviews
Reviews by rating
Excellent 76.34% of reviews are rated 5 stars 76%
Great 4.58% of reviews are rated 4 stars 5%
Average 2.29% of reviews are rated 3 stars 2%
Poor 0.76% of reviews are rated 2 stars <1%
Bad 16.03% of reviews are rated 1 stars 16%
Reviews by day

Showing reviews 1-15 of 131


14 October 2023

Bought £1,000 worth of US dollars

I collected dollars and returned the same dollars, not as much, but was told they couldn’t take one dollar as it was dirty!!!

No1 Currency replied

Hi Michele, thank you for your feedback. We'd like to investigate this further. Can you contact us at with further details on the store/date etc? We take customer feedback seriously here and actively use it to improve our services. Many thanks, No1


2 September 2023

Bought £302 worth of Czech koruna

I am very impressed with the service I have received from No 1 Currency both over the phone and in branch (Crossgates) when Angela served me. When I compared rates using the money saving expert website they had the best rates available. They were able to confirm that the money was in stock and reserve it for me over the phone. When I went to collect I unfortunately left my purse but had my phone. Angela very kindly split the order into 4 so that I could use my phone to pay rather than a card. I recommend and will use their service again.

No1 Currency replied

Thank you Catherine for your excellent rating and review. We are happy to hear you enjoyed our rates and service. We look forward to welcoming you again soon.


4 March 2023

Bought £500 worth of Euros

Been to the Barnsley branch today,4th March,has usual Ann was very pleasant and very helpful with advise on Tenerife.

No1 Currency replied

Thank you Janet for your excellent rating and review. We are happy to hear you have been enjoying service. We look forward to welcoming you again soon.

Linda Inglis

14 January 2023

Sold 550 New Zealand dollars

Dhauusha was very helpful.

No1 Currency replied

Thanks, Linda for purchasing your New Zealand dollars from us. We really appreciate the excellent rating and review. We hope to see you in-store again soon.


3 August 2022

Bought travel money

The guys at the Queensferry Street store in Edinburgh were extremely helpful when I was in last and made my whole customer experience stress free and easy! Keep up the good work!

No1 Currency replied

Thank you Fraser for your excellent rating and review. We certainly appreciate it.

Irene Jones

14 March 2020

Bought £299 worth of Euros

No1 currency in Middlesbrough is the best shop for currency.Kim is so helpful and lovely.We don’t go anywhere else now.


9 March 2020

Bought £1,000 worth of Euros

Thanks Bill for your proactive help and advice re our forthcoming trip to Bosnia - can we buy Convertible Marks and if not what currency should I take?

We always get first class rates at No1 currency and the staff are always helpful and friendly. Wouldn’t go anywhere else. Thanks Bill



4 March 2020

Bought £2,000 worth of United Arab Emirates dirham

I am happy with the services provided, efficient and excellent. The staff at the Chelmsfotd branch were very helpful.

Will definitely use and recommend their site.????????

Kind regards


Margaret Craigmyle

1 March 2020

Bought £600 worth of Euros

Excellent quick responsive service, good rates chatty salespeople and always get good rates

Glasgow St Enoch’s


20 February 2020

Bought £8,000 worth of Australian dollars

I buy AUD for delivery to the skelmersdale store, staff are great very polite. Geoff is a great chap always friendly. I have ordered over $10,000 over the last 18 months. Very convenient to collect.


19 January 2020

Bought travel money

Most awful company. You reserve money & it turns out staff can just close the shop for breaks whenever they want with nobody manning it, so you turn up (within the online opening hours) and can’t collect your money. Also note that the break was an hour and a half, not just 15 minutes. When you complain they tell you it’s company policy & it’s my fault. How ridiculous. I will continue to complain until I get a satisfactory response.

No1 Currency replied

Hi Hollie,

I'm sorry to hear about this experience, we are looking into this further for you and will keep you updated via email.

Kind Regards,


T Paul

9 January 2020

Bought £250 worth of US dollars

We have Used the branch in Worths Jewellers in Sheerness,very helpful and friendly staff. Got the best rate in town for US dollars. Definitely will use them again.


6 January 2020

Bought Euros

Ordered online and was ready to collect when stated. Best rate I could find too. Will use again. Thank you

Jackie H

4 January 2020

Bought Euros

Use your Crossgates LEEDS branch, & pre order service regularly, always the 'best rate', for the Euro.

last year we went on a Far East tour, so with 4 different currency's the shop staff were very helpful.

Sue White

3 December 2019

Sold 1,000 Australian dollars

We have dealt with No.1 Currency in Marmion Road Southsea for a number of years and have always found them to be very helpful and efficient - with both £ to another currency and unused foreign currency back to the £

No1 Currency

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