I ordered 400 Euro's to be delivered to my local Post Office which arrived on time, but 300 of these were made up of 50 Euro notes, if you don't mind high value notes then you will be ok, I would recommend though that you visit Post Office in person then you can pick what value notes you want.
9th April 2018
Had leftover zloty on my card from a trip to Poland. Transferred to dollars easily online for my next trip. Was easy to use and contactless was useful. Was accepted everywhere in Poland so I only had to withdraw cash once which incurred a fee of about £2. Small price to pay for the security of not carrying large amounts of cash about. Today i changed £150 into dollars using the app to top up with my debit card. Got 1.35 rate which is the same as in branch. So I can top up small amounts between now and when I go rather than try to buy it all at one time. Very happy with this very convenient card.
6th April 2018
I used to use the Post Office for holiday money and thought I would try them again. I saw the online rate for euros today at 1.12 for £400 or more. I didn't want that much - just £250 so thought it wouldn't be much different. Ended up with 1.04!! Lost €20. I went back to try to return the 'goods', but to no avail. If the holiday had been cancelled they would. How is it that these transactions don't come under consumer rights law? Never use them again.
19th March 2018
I changed £100 into euros today at the post office, I checked the exchange rate before going. But only got €105 instead of €113.70, either their exchange rate is much lower or they take a higher commison than other providers.
17th March 2018
I got the Post Office Travel Money Card for a trip to Thailand and put Thai Baht on it. Yet every time I did a transaction, the card reconverted from GBP despite only having Thai Baht and no GBP on my card. Basically I paid the currency conversion rate twice every time (and the PO conversion rates are bad compared to any rates in Thailand). So no point in adding foreign currency to this card as the currency conversion happens automatically even when non prompted. Moreover, there's no clarity on the fees applied. In addition to 80 Baht fee for every ATM withdrawal as specified in the PO leaflets I got charged an extra 250 Baht (not specified in PO leaflets!). I don't recommend this card.
14th March 2018
Cant seem to give less than 1 star. Couldnt believe that the post office where taking 10 cents of every pound spent to buy Euros. Never again will i buy holiday money at post office. Absolute crooks.
12th March 2018
RIP off rates in branch !!
12th March 2018
Absolutely scandalous exchange rate when I went to my local Post office branch ....rip off Pounds to baht
26th February 2018
Bought euros with a credit card & was charged 3% "cash fee" in addition to a lower exchange rate in comparison with other providers. Won't be caught again!!!!!
23rd February 2018
Do not use the travel money post office card. Everytime I go to the post office to exchange currency I am alway hassled about getting one of these cards so I decided to get one on this occasion as I was going to Thailand for a few weeks and thought it would be a more convenient option - big mistake. I ordered the card online and it was quick to arrive. Uploaded my currency and was given a less exchange rate to online and in store so from the start lost 200 baht (only £12 but not the point) queried this via email and the person responding couldn't even spell, so was sent a complaints form a week later and they wanted to see proof of the currency difference in the form of a screen shot - clearly daint have this. They advertise that you can use it in so many million stores around the globe - this is false to an extent. In Thailand you can only use it if you spend over 400 baht in most shops like the 7/11 it's pretty difficult to do this when I only use the 7/11 for water or crisp amounting to 29 baht. You couldn't spend over 400 even if you tried. Even restaurants won't accept card and the hotel charge 5% fee for each transaction- post office claim these transactions are free. So I was forced to use the ATM machine which charged 250baht per transaction and you was only allowed to withdraw 4000 baht each time. I had over 30,000 baht on the card so 8 transactions later and 2000 baht down. Aswell as this they then charge you £1.50 for each transaction so that's another £12 down. So in total I lost around £75 because of this card that they more a less force you to get everytime you go to the post office to exchange money - absolute waste of space this card. Then you can't even check your balance at ATMs followed by it taking 3days for the transaction to appear on your mobile app so that's another disappointing factor to this card. Luckily I had thai baht in cash aside from this but it's still not the point
22nd February 2018
1.03 to the pound today. They used to have a good reputation for sales on the High Street. No longer. Site says 1.11. Wish I asked for rate in the store now. Relaying on reputation. Won't use again.
19th February 2018
Just been to post office for 300 euros, prior to this had checked exchange rate which informed me that this would cost £264.00. Post Office charged me £291.26. Complete con, won't be doing that again.
9th February 2018
Got Travel Money Card and loaded it with $7000NZ. Plan was to withdraw the 700 maximum daily amount so as to keep the $3.50 fees to the minimum. First 2 transactions fine then ATM on 3rd transaction would only let me have 400 stating that I had exceeded my daily limit. Contacted Post Office who told me that 'daily limit' is actually 24 hours between withdrawals. Not true as I had numerous occasions of over 24 hours between visits to ATM but always was only allowed max of $400. With some ATMs also charging a $3 fee I paid over $50 more than I should have to withdraw cash. ONLY use to pay for serviced, such as petrol, meals etc.. .
5th February 2018
Awful euros arrived and it was 25.00 Euro short I called customer service to resolve issue was as good as called a liar a manger suggested I made a claim for list euros even though it was staff incompetence. I was told it would take 6 weeks. What a joke so now they have my money and I’m 25.euro worse off. The manager was less than helpful I would warn anyone going to use their service to think twice in hind site I should have used a more reputable company like John Lewis. Lesson learned , crooks the lot of them
1st February 2018
Terrible exchange rate for euros - no need for it especially as a valued customer of the post office, with substantial savings with them, and that savings rate has gone right down so I will not only avoid the post office for foreign currency in future, I will also be taking my money elsewhere.
1st February 2018
I am angry at myself for not checking out the in-store euro exchange rate. On the site it said 1.11 euros to the £ and when I got home, realised I had been given 1.07 to the £ because I had not pre-ordered. Absolute rip off and I will NOT be using the post office again for money to go abroad.
31st January 2018
1.03 rate - terrible..... hadn't researched enough and went for a 'trusted' brand for currency - never again.
30th January 2018
Cost me £78 and got 100 dollars .Rate 1.27.what a disgrace.No more post office money exchange for me.10 dollars less per £1than rate reported in papers today.A right rip off.
18th January 2018
Walked into the post office expecting a slightly lower rate as i hadn't pre-ordered. Got €200 and it cost £194.17! the rate was £1 = €1.03. If I had pre-ordered it would have been £1 = €1.103. Basically they are ripping you off 7 cents in every pound sterling. NEVER EVER doing that again!
16th January 2018
Just changed £150 to euros and received 155 euros, seems I have lost out on about £10. Glad it was a small amount. Terrible exchange rate.
16th January 2018
Worst exchange rate I have ever had, DO NOT exchange your money with the Post Office. I exchanged £200 into USD and lost out on £20. Just awful.
11th January 2018
An amazing and a friendly service, felt so loved. The service was brilliant. I posted a letter and it arrived on time as they said. I would definitely be using the post office again.
9th January 2018
Appalling exchange rate on £250 worth of US dollars over the counter. I’ll never use the Post Office again for travel money
3rd January 2018
We used the Post Office Travel Money Card for the first time this year. Sold as being safe, easy to use by the staff in the local post office. Although it does tell you in the application form that there will be a nominal fee for each transaction, it doesn't tell you that you then have to pay a mastercard conversion fee. Each time we took money out, it cost us almost £40 in transaction fees. The ridiculous thing being, that the card is loaded in your chosen currency at the currency rate of the day you load money. Yet when you withdraw cash, the card converts the money back to GBP's so you have to pay a conversion fee! On Christmas eve, we had 11,900 Thai Bahts left on the card, we went to withdraw 10,000 Bahts, only to be told we could not have any money as we did not have enough money to pay fee's, meaning the fee's would have been over £45. We then couldn't take a smaller amount as the bank had actually taken off the 10,000 Bahts from the card but did not issue the cash due to fee charges. We called the Post Office from Thailand, to be told they couldn't do anything to help and that the bank would refund the money back to the card within 7 working days. Therefore we had 2 days left of our holiday, over Christmas, with 2 children and no money. It therefore ruined our Christmas and last couple of days on holiday. Do not use, it is a total rip off.
28th December 2017
Horrendous rate. Can’t believe how much they charge. Last time I ever use the post office. JUST DISGRACEFUL
Order your travel money online with the Post Office and collect it in any Post Office branch or get it delivered to your door for free. Multiples of 500 GBP attract better exchange rates. The more travel money you buy, the better the rate you will receive. Note: these are ONLINE rates - you may get a lower rate in-store unless you order online in advance.Visit Website
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