20th September 2016
I thought the PO was supposed to offer a decent rate? 1.17 online and got 1.06 at local branch. Will not use again.
1st September 2016
I bought a cash card and lived to regret it deeply. The rate was bad enough but the best they could offer so I tried it. It stopped working, failed to record transactions, took a month to cash in and cost £5 for the privilege to release my own funds. NEVER AGAIN!
1st September 2016
Have always used PO because it is handy and I am not currency comparison savvy. I am now. I received 317 HUF for my pound sterling which I can now see as worse than awful. One regular customer - and their family - lost for good.
25th August 2016
Have always used post office because I have their credit card so no charges which compensates for slightly lower rates than some others. I always requested next day delivery but last time requested post office pick up. Won't do that again it was far too much hassle with all the checking of documentation,credit card,utility bill,passport etc. Unsure this time as,rates a bit lower than some,still searching rates. Also they gave me mostly large notes which was abit of a pain.
19th August 2016
So easy - and a good rate. I have used this service three times. Order online and pick up the next day at the local post office. The rate offered this time is better than Thomas Cook, and to use Thomas Cook would entail a thirty mile round journey.
13th August 2016
Branch rate is complete rip off. I was give1.05 and the Post Office on line rate is 1.311. Not explained when ordering in branch. Lost 32 euros on £400. Day light robbery! Will not use again.
13th August 2016
Panic bought £250 worth of euros from the local post office believing it to be reliable and a trusted institution; WRONG! Got totally shafted. Ended up paying £252 in exchange for €254! Won't be stung a second time. AVOID LIKE THE PLAGUE!
11th August 2016
Excelent service, as anywhere, you get a better price ordering goods and services online rather than the walk-in price. I only had to wait one day for it to be delivered to the PO and then 5 minutes, no hassle collection. Simple and efficient. OK, I could have got €4 more at Debenhams, but the fuel costs alone for the round trip would have been more, never mind the parking and time wasted. If you don't check rates on-line before you buy then don't be surprised if you miss the best rates.
10th August 2016
I shared the same experience of rushing in to get £300 worth of Euros, thinking that's not a great rate but assuming it was the same everywhere to discover it was a complete rip off. My calculation was that the PO must have made nearly £50 on the transaction! They don't need to earn commission at these rates.
4th August 2016
Ordered on line in the morning as offered best rates. Have ordered from different sources on line and been simple both ordering and to collect. Offered choice of Post Offices choice of P/O to choose from. Some listed same day after 11am, others next day. Selected one for same day and paid, printed conirmation etc that was needed. Went to selected branch approx 12pm. Post lady seemed very confused and asked all sorts of questions.Even said could not give as not enough Euros`s. Questions like, Have you paid? When did you pay and even suggested paying again! I explained everything she needed to know to give our Euro`s was clearly explained on the printed confirmation. To cut this review short, in the end and after a queue had gathered behind us somehow found wads of Euro`s and gave us what we had ordered.. Question you are all asking is, Would I use the P/O again? Yes, if they offer the best rate on the day as we all want the best deal. Be prepared and make sure you print the confirmation, have the card you paid on, I/D, persevere and allow that possibly, the P/O cashier may not be familiar with on line ordering and in the end you will be happy.
3rd August 2016
Good rate shown online - miserable rate in store - also rate not displayed, a dreadful 1.07 compared to 1.15 at Thomas Cook (€) I lost out on 40€ - will not use post office again
3rd August 2016
Absolute Rip Off. Very disappointed went for my euros yesterday after looking online at post office rates which was 1.16 only to come away with 1.07. Will wise up next time and not just go the the local post office. I think the post office will be a thing of the past soon will use online delivery services next time.
2nd August 2016
No issues ordering online. Research had made me aware that you get a better rate when ordering in advance. Money available the next day. No queue in Post Office when collecting and quick process to show ID etc. Very pleased with service.
29th July 2016
exchanged £600 for euro, excange rate in the next village was 1.15 over £500 but I got 1.12 how can there be such a difference when the post offices are only 2miles apart and its the same organisation.
25th July 2016
The antiquated system called the Post Office is at the bottom end of the commercial spectrum by enforcing a "let's rip off our customers by providing poor service and terrible Currency rates". 1.170 online and a shocking 1.081 in store. On £400 that's 35€ difference! As long as I can I will resist using this awful place!
25th July 2016
i ordered euros online and went to collect at my nominated post office. when i arrived i had the card i had paid with, photographic id. my bus pass, several other bank cards and forms of id. but no they would not give them to me.ithad to be a passport or photographic driving licence, neither of which i possess. i said "how would i know where to collect them from and bring the card i paid with if they weren't mine but no the guy behind the desk said he would call them and i even heard the person on the other end of the phone say, well why does she want euros if she doesn't have a passport. well you can buy euros as a gift for somebody which i was doing. no, no euros for me. i said well what do i do now, i have paid online with all the money i have and i need the euros for my son and his family for two days time, he said he didn't know and that the order had nothing to do with the post office. i had to borrow money from a friend in order to buy more on the high street and had to wait four days for my money back. i then got a better rate on the high street anyway. the good old dependable post office is dead and buried - along with all common sense.
19th July 2016
A fairly poor rate on line but said we could collect from our local branch in 2 hours. Not true. Had to drive to the next bigger town to be able to collect the same day. Otherwise we phoned the local branch and the rate for euros was 1.06!!!!!! As opposed to 1.145 on line. If you have one or two days max you can get much much better rates elsewhere delivered to the doorstep and ironically via Royal Mail. Not worth using again.
18th July 2016
Great service in branch - my local branch has special rates so they nearly always match online rates. Not sure why people are getting annoyed at the rates in branch - it doesn't say online that they will be the same in branch! The ladies in branch nearly always have the Euros in stock and if not they will get me them in - in the notes I request. I did order online once, but you don't get a choice of notes, so I prefer the branch.
16th July 2016
Pre ordered in store to get better rate as advised. Manager left Instructions for someone who had no clue. Didn't even get the rate the manager had written down. Rude staff took nearly 40 mins.
24th June 2016
appalling rates at post office in driffield last week 1.15 prior to brexit even debenhams and many others are 1.21 even after plunge today will never use post office again better rate in crete when i get there
22nd June 2016
First class service from the Post Office - ordered my euro's on line yesterday (21st June) delivered to my Post Office and collected next day. Faultless Service and very good exchange rate. I will use them again.
18th June 2016
Read the text carefully.DO NOT just go to the branch.YOU WILL GET THE WORST RATE POSSIBLE. They advertise a good rate but you will NOT get this rate unless you order on line---apparently. My bitter experience has re-enforced my opinion that the Post Office are the pits.
15th June 2016
OMG dick Turpin was less of a highway robber then these people, I had the worse counter experience of my life while I queued at Chingford station road post office, I felt I had to apologize for wanting to use them. only when I got to the counter to find the rate was so much worse then on line. If you feel you need to get riped off go to the post office
13th June 2016
No clear rates displayed in branch, only the higher rates which I only later realised wasn't what I got and wasn't told the rate just the amount of Euros albeit it was clear I thought it was at the higher advertised rate. Also told that the same rate would be at the branch in the town centre and it was particularly low due to the possible Brexit, which it was not i.e. an appalling 1.15 vs 1.22. I thought the Post Office was a reputable and trustworthy currency supplier and wasn't out to con it's customers with the best rates now only available online or in larger main branches. Admittedly I was in a rush and didn't calculate the rate myself and was a bit gullible at the time of purchase, just believing what I was told, but nevertheless Post Office have lost my travel money custom lost for life. Particularly as the only option given was the buy back quoted as £321 (from £400) on the next trading day when I realised my mistake. BEWARE.
7th June 2016
Feel very ripped off. Given rate of 1.16 on Euros over the counter as opposed to advertised 1.26 online. Told I couldn't cancel order. Wasn't told the rates were different.
Order your travel money online with the Post Office and collect it in any Post Office branch or get it delivered to your door for free. Multiples of 500 GBP attract better exchange rates. The more travel money you buy, the better the rate you will receive. Note: these are ONLINE rates - you may get a lower rate in-store unless you order online in advance.Visit Website
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