Do
19 August 2020
Bought £700 worth of US dollars
19 August 2020
Staff great, always friendly and helpful. But exchange rate awful. Lost $60 on £700 changed to $861 when afterwards I saw post office website for $921. What's going on? The money was to help destitute friends in Beirut, THANKS!!! Not...
Ellie
10 August 2020
Bought £1,000 worth of Euros
10 August 2020
I travelled around Europe for a month with this card and it gets declined all the time even if I have money in the right currency in the card. Very frustrating and embarrassing. It has been declined more than once in every city I’ve been to thank god I’m not on my own as I might have had to miss food that day if I hadn’t had someone with a proper working card. Also when I had HUF (Croatian currency) on my card every time I clicked the balance the money would go down which is really strange meaning for some reason I’m loosing money. It’s very hard to keep track of your money too. It’s not easy to understand. I also had a massive issue in Budapest where I was charged in 2 currencies at one shop. The card said it was declined but actually just charged the wrong currency. I then paid again which it did this time in the correct currency. Meaning I was charged twice!! I did not get the money back as the staff were not very reasonable. Very Disappointed
Andrew
18 July 2020
Bought Euros
18 July 2020
Shocking!! Booked Euros on Friday, picked a post office to collect from on Saturday, arrived at the post office to find it closed!! Sign on front stating closed on Saturday. Apparently it’s an independent one, no excuse!!! Royal Mail need to sort it out.
Mark Lacey
25 March 2020
Ordered a prepaid multi-currency card
25 March 2020
I put £750 in to a travel card in NZ$. As a result of Coronavirus the trip was cancelled. I transferred the money into Sterling to find there was now £700 left. I then went to an ATM to take cash out but was warned about charges. I went to the post office and they also wanted to charge me. This product is supposed to make it easy to use currency abroad. In fact this product makes it easy for organisations to hold your money to ransom, including the erstwhile trustworthy Post Office. AVOID AVOID AVOID!
Bill Leeds
27 February 2020
Sold 50 Euros
27 February 2020
Was sent 50 Euros as a present and went to post office to exchange it for pounds. Was given £37.04.
Checked the exchange rate when I got home and found it was worth £42.60. Absolute rip off!
Advice - avoid the post office for exchange.
Allison
27 February 2020
Ordered a prepaid multi-currency card
27 February 2020
Bought a travel card from the post office without much thought of exchange rates just assumed they would be fair. Realised that lower than everywhere else to exchange into euro's, additionally to exchange back to pounds again a much lower rate. Didn't expect the post office to try ripping me off so much. Will exchange, ditch and not return in future.
Danny
22 February 2020
Ordered a prepaid Euro card
22 February 2020
The rate offered today to top up is 1.14 . If you go for a new card application it is 1.17. This is is bit of a racket. Nowhere else today can I find exchange rate of 1.14. The Post Office itself is offering 1.17 ....except when you top up your card its 1.14. This card will be ditched pronto . YOU ARE BEING ROBBED.
Polly
21 February 2020
Ordered a prepaid Euro card
21 February 2020
Trying to top up my card abroad- says Service unavailable.
The worst thing is having to rely on something that is unreliable- would have brought cash with me for 4 day trip. No apologies- no refunds for excess charges
Havelet
14 February 2020
Ordered a prepaid Euro card
14 February 2020
I bought this to buy petrol in France. Each time the card was declined - once on the motorway and the other time at a supermarket. Apparently this was because the pumps are offline and I would have been able to pay at the kiosk. Neither option was available - and in any case by that time I had filled up and had said I would pay at the pump. Waste of time and effort getting this card.
Brian
8 February 2020
Bought £1,000 worth of Euros
8 February 2020
When I look to purchase eruo through the travel card the rate is 1.12 but online the rate is 1.16 so I think I will buy and pick in post office ditch this card nothing for loyalty in the uk