Ramsdens reviews

Ramsdens are rated Average in 27 reviews

Ramsdens travel money is commission free and our rates are checked daily to make sure you get a great rate. Buy your travel money online with Click & Collect and collect your order from over 150 Ramsdens branches nationwide.

  • Last reviewed a month ago
  • 48% of reviews are positive
  • Replies to reviews
Reviews by rating
Excellent 44.44% of reviews are rated 5 stars 44%
Great 3.70% of reviews are rated 4 stars 4%
Average 3.70% of reviews are rated 3 stars 4%
Poor 11.11% of reviews are rated 2 stars 11%
Bad 37.04% of reviews are rated 1 stars 37%
Reviews by day

Showing reviews 1-15 of 27


20 October 2023

Bought £700 worth of Euros

Called to Chester Road Sunderland a lady called Sandra was very helpful changed my holiday money no problems very chatty and helpful will be back again soon

James robb 27 erskine rd tayport dd69ey

19 October 2023

Bought £204 worth of Euros

Bought £225 euros for £204:11 less than expected but told not the same as online which i accepted and paid by mastercard. Today checked account and found i was charged £6 fee. Was told in dundee branch there was no fee involved. Does anyone know why i was charged cash fee did not happen in april?

john brannan

18 October 2023

Bought £859 worth of US dollars

went into the shop in cumbernauld today,rate in window was 1.18,bought $1000 got home to find paper work stated $1.16,feel cheated will never use Ramsdens again,buyer beware

Beverley Farley

15 July 2023

Bought travel money

We always get good rates from Ramsdens and all the staff are very nice and friendly.


24 September 2022

Bought £270 worth of Euros

Wouldn't honour the rate in partick (Glasgow).Much lower rate in the shop.


22 May 2022

Bought £300 worth of Euros

Really bad rate and wasn't told the rate won't be going back

Garry M

19 March 2022

Bought £500 worth of Euros

Wanted to get euros for a holiday, looked up the rate on there site but when I got to the Darlington shop they wouldn’t honour that rate quoting a lot lower rate, not happy, I refused it and went elsewhere


12 December 2020

Sold 800 Euros

Just been into ramsdens and changed 800 euro to pounds only got 643 pounds.seems a bit light from looking everywhere else .wish I shopped around


21 October 2019

Bought £500 worth of Euros

Always good mannered staff and competitive rates


17 October 2019

Bought travel money

Always use a local branch in Cardiff to buy euros as do many friends but Ramsdens have stopped matchingthe online rate in store unless purchasing a large amount ,this takes away the the advantage of a higher rate for many people who can't access the facility of buying online very poor customer service ramsdens.

Sylvia Crawford

19 September 2019

Bought £300 worth of Euros

We have used Chester-le-street branch for years and had great service from the staff . I would recommend them any time . ????

Gary M

4 September 2019

Bought £902 worth of Euros

Excellent service fast and friendly staff very good exchange rate highly recommended

Shona G

31 August 2019

Bought £400 worth of Euros

Best rate in Dundee over many years. Lovely staff who are friendly and polite. Have read other reviews on here but they are unfair as the terms are quite clear. Stick to the rules and you have no problem.

Wendy Anderson

12 August 2019

Ordered a prepaid US dollar card

Bought for US trip so I didn't have to carry money about and could just swipe transactions.....didn't happen once, card kept being rejected!! Contacted Ramsdens who were no help and ended up having to pay the charges on ATM machines to get my money so waste of time

Mrs L Cooke

23 May 2019

Bought £888 worth of Euros

Good rates,always on time.polite staff at Dumfries and Carlisle branches,Always try to give notes in required denominations.

I always use this company,usually 3 or 4 times a year


Write a review of Ramsdens

Rate your experience

Click or tap a star to rate

Write your review

0 / 4000

What product or service are you reviewing?