Ramsdens are rated Average in 27 reviews
Ramsdens travel money is commission free and our rates are checked daily to make sure you get a great rate. Buy your travel money online with Click & Collect and collect your order from over 150 Ramsdens branches nationwide.
Reviews by rating | ||
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Excellent | 44% | |
Great | 4% | |
Average | 4% | |
Poor | 11% | |
Bad | 37% |
Showing reviews 1-15 of 27
20 October 2023
Bought £700 worth of Euros
Called to Chester Road Sunderland a lady called Sandra was very helpful changed my holiday money no problems very chatty and helpful will be back again soon
19 October 2023
Bought £204 worth of Euros
Bought £225 euros for £204:11 less than expected but told not the same as online which i accepted and paid by mastercard. Today checked account and found i was charged £6 fee. Was told in dundee branch there was no fee involved. Does anyone know why i was charged cash fee did not happen in april?
18 October 2023
Bought £859 worth of US dollars
went into the shop in cumbernauld today,rate in window was 1.18,bought $1000 got home to find paper work stated $1.16,feel cheated will never use Ramsdens again,buyer beware
15 July 2023
Bought travel money
We always get good rates from Ramsdens and all the staff are very nice and friendly.
24 September 2022
Bought £270 worth of Euros
Wouldn't honour the rate in partick (Glasgow).Much lower rate in the shop.
22 May 2022
Bought £300 worth of Euros
Really bad rate and wasn't told the rate won't be going back
19 March 2022
Bought £500 worth of Euros
Wanted to get euros for a holiday, looked up the rate on there site but when I got to the Darlington shop they wouldn’t honour that rate quoting a lot lower rate, not happy, I refused it and went elsewhere
12 December 2020
Sold 800 Euros
Just been into ramsdens and changed 800 euro to pounds only got 643 pounds.seems a bit light from looking everywhere else .wish I shopped around
21 October 2019
Bought £500 worth of Euros
Always good mannered staff and competitive rates
17 October 2019
Bought travel money
Always use a local branch in Cardiff to buy euros as do many friends but Ramsdens have stopped matchingthe online rate in store unless purchasing a large amount ,this takes away the the advantage of a higher rate for many people who can't access the facility of buying online very poor customer service ramsdens.
19 September 2019
Bought £300 worth of Euros
We have used Chester-le-street branch for years and had great service from the staff . I would recommend them any time . ????
4 September 2019
Bought £902 worth of Euros
Excellent service fast and friendly staff very good exchange rate highly recommended
31 August 2019
Bought £400 worth of Euros
Best rate in Dundee over many years. Lovely staff who are friendly and polite. Have read other reviews on here but they are unfair as the terms are quite clear. Stick to the rules and you have no problem.
12 August 2019
Ordered a prepaid US dollar card
Bought for US trip so I didn't have to carry money about and could just swipe transactions.....didn't happen once, card kept being rejected!! Contacted Ramsdens who were no help and ended up having to pay the charges on ATM machines to get my money so waste of time
23 May 2019
Bought £888 worth of Euros
Good rates,always on time.polite staff at Dumfries and Carlisle branches,Always try to give notes in required denominations.
I always use this company,usually 3 or 4 times a year