Ramsdens reviews

Called to Chester Road Sunderland a lady called Sandra was very helpful changed my holiday money no problems very chatty and helpful will be back again soon

Bought £225 euros for £204:11 less than expected but told not the same as online which i accepted and paid by mastercard. Today checked account and found i was charged £6 fee. Was told in dundee branch there was no fee involved. Does anyone know why i was charged cash fee did not happen in april?

went into the shop in cumbernauld today,rate in window was 1.18,bought $1000 got home to find paper work stated $1.16,feel cheated will never use Ramsdens again,buyer beware

We always get good rates from Ramsdens and all the staff are very nice and friendly.

Wouldn't honour the rate in partick (Glasgow).Much lower rate in the shop.

Really bad rate and wasn't told the rate won't be going back

Wanted to get euros for a holiday, looked up the rate on there site but when I got to the Darlington shop they wouldn’t honour that rate quoting a lot lower rate, not happy, I refused it and went elsewhere

Just been into ramsdens and changed 800 euro to pounds only got 643 pounds.seems a bit light from looking everywhere else .wish I shopped around

Always good mannered staff and competitive rates

Always use a local branch in Cardiff to buy euros as do many friends but Ramsdens have stopped matchingthe online rate in store unless purchasing a large amount ,this takes away the the advantage of a higher rate for many people who can't access the facility of buying online very poor customer service ramsdens.

We have used Chester-le-street branch for years and had great service from the staff . I would recommend them any time . ????

Excellent service fast and friendly staff very good exchange rate highly recommended

Best rate in Dundee over many years. Lovely staff who are friendly and polite. Have read other reviews on here but they are unfair as the terms are quite clear. Stick to the rules and you have no problem.

Bought for US trip so I didn't have to carry money about and could just swipe transactions.....didn't happen once, card kept being rejected!! Contacted Ramsdens who were no help and ended up having to pay the charges on ATM machines to get my money so waste of time

Good rates,always on time.polite staff at Dumfries and Carlisle branches,Always try to give notes in required denominations.

I always use this company,usually 3 or 4 times a year