Ramsdens reviews

Ramsdens are rated Average in 23 reviews

Ramsdens travel money is commission free and our rates are checked daily to make sure you get a great rate. Buy your travel money online with Click & Collect and collect your order from over 150 Ramsdens branches nationwide.

  • Last reviewed 9 months ago
  • 48% of reviews are positive
  • Replies to reviews
Reviews by rating
Excellent 43.48% of reviews are rated 5 stars 43%
Great 4.35% of reviews are rated 4 stars 4%
Average 4.35% of reviews are rated 3 stars 4%
Poor 8.70% of reviews are rated 2 stars 9%
Bad 39.13% of reviews are rated 1 stars 39%
Reviews by day

Showing reviews 1-15 of 23


24 September 2022

Bought £270 worth of Euros

Wouldn't honour the rate in partick (Glasgow).Much lower rate in the shop.


22 May 2022

Bought £300 worth of Euros

Really bad rate and wasn't told the rate won't be going back

Garry M

19 March 2022

Bought £500 worth of Euros

Wanted to get euros for a holiday, looked up the rate on there site but when I got to the Darlington shop they wouldn’t honour that rate quoting a lot lower rate, not happy, I refused it and went elsewhere


12 December 2020

Sold 800 Euros

Just been into ramsdens and changed 800 euro to pounds only got 643 pounds.seems a bit light from looking everywhere else .wish I shopped around


21 October 2019

Bought £500 worth of Euros

Always good mannered staff and competitive rates


17 October 2019

Bought travel money

Always use a local branch in Cardiff to buy euros as do many friends but Ramsdens have stopped matchingthe online rate in store unless purchasing a large amount ,this takes away the the advantage of a higher rate for many people who can't access the facility of buying online very poor customer service ramsdens.

Sylvia Crawford

19 September 2019

Bought £300 worth of Euros

We have used Chester-le-street branch for years and had great service from the staff . I would recommend them any time . ????

Gary M

4 September 2019

Bought £902 worth of Euros

Excellent service fast and friendly staff very good exchange rate highly recommended

Shona G

31 August 2019

Bought £400 worth of Euros

Best rate in Dundee over many years. Lovely staff who are friendly and polite. Have read other reviews on here but they are unfair as the terms are quite clear. Stick to the rules and you have no problem.

Wendy Anderson

12 August 2019

Ordered a prepaid US dollar card

Bought for US trip so I didn't have to carry money about and could just swipe transactions.....didn't happen once, card kept being rejected!! Contacted Ramsdens who were no help and ended up having to pay the charges on ATM machines to get my money so waste of time

Mrs L Cooke

23 May 2019

Bought £888 worth of Euros

Good rates,always on time.polite staff at Dumfries and Carlisle branches,Always try to give notes in required denominations.

I always use this company,usually 3 or 4 times a year


20 March 2019

Bought £1500 worth of Euros

Have used Grimsby branch for a number of years now. Order on line and collect a couple of days later. Never had a problem, could get slightly better rate on line with other providers, but prefer the local experience with very friendly staff

Mrs ford

7 March 2019

Bought £700 worth of Euros

Very poor. They would not give us the Internet rate as only wanted £700 changed. Later my husband ordered this online and used my bank card. I later went to collect money with my bank card and passport and was refused. They would only give it to my husband as he had ordered it so he had to go down with his passport and MY bank card in order to collect. Will never use again!

E Smith

13 February 2019

Easy to load , good rate but most importantly have used this on four holidays now and have never had it refused anywhere.


11 November 2018

Excellent service from the Bellshill branch and other services offered as well in which I didn’t know they did jewellery cheque cashing and buying your old broken gold, will definitely be back in again


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