Ramsdens are rated Average in 32 reviews
Ramsdens travel money is commission free and our rates are checked daily to make sure you get a great rate. Buy your travel money online with Click & Collect and collect your order from over 150 Ramsdens branches nationwide.
Reviews by rating | ||
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Excellent | 41% | |
Great | 3% | |
Average | 3% | |
Poor | 13% | |
Bad | 41% |
Showing reviews 1-15 of 32
29 February 2024
Ordered a currency card
I applied for my card, online, on 2 Jan 2024. To date, 29 Feb 2024, I still haven’t received it. I have have had no responses from numerous emails, and nor can I withdraw the money that was uploaded to start the application.
Suffice to say I won’t be recommending to anyone anytime soon.
27 February 2024
Bought £600 worth of Euros
Ordered on line got a great rate .sent a email to me within 1 day for me to collect. Went in to ramsden hull branch all ready no extra fee to pay.a chatty friendly lady.with a smile .always used ramsden for my foreign currency and will the future always give me a good rate.
22 February 2024
Sold currency
Went to exchange £415 euros fo gbp , only offered £302 , they said i didnt pay £5 for guaranteed full cash back , nobody mentioned that to me and they never ever have at anytime, i dont usually have any euros to exchange , first time exchanging , i have just kept my euros .
25 January 2024
Bought travel money
Looked online for Ramsden Euro rate . Said 1.439. Visited shop in Paisley was only about 1.11. No rate in shop even close to quoted rate on line even if you changed over£1000. Thank goodness I can use ATM abroad for free and get bank rate. Just needed some starter cash. Won't be back.
1 January 2024
Ordered a currency card
I lost money because of incompetent people who works in this company. Just be very careful with them. I tried to get my money back for last 3 months and only answer what I heard from them is that they can't do anything. My card was declined in one of restaurant two times, I reported that immediately by phone. During conversation with lady on the phone I heard that she see that two transactions was declined and I will get my money back during two weeks. It was in October and I still don't have money. I tried speaking with them but that company just doesn't want to take responsibility for that situation. Please be very careful with that card or use different ones if you don't want to lose your money.
20 October 2023
Bought £700 worth of Euros
Called to Chester Road Sunderland a lady called Sandra was very helpful changed my holiday money no problems very chatty and helpful will be back again soon
19 October 2023
Bought £204 worth of Euros
Bought £225 euros for £204:11 less than expected but told not the same as online which i accepted and paid by mastercard. Today checked account and found i was charged £6 fee. Was told in dundee branch there was no fee involved. Does anyone know why i was charged cash fee did not happen in april?
18 October 2023
Bought £859 worth of US dollars
went into the shop in cumbernauld today,rate in window was 1.18,bought $1000 got home to find paper work stated $1.16,feel cheated will never use Ramsdens again,buyer beware
15 July 2023
Bought travel money
We always get good rates from Ramsdens and all the staff are very nice and friendly.
24 September 2022
Bought £270 worth of Euros
Wouldn't honour the rate in partick (Glasgow).Much lower rate in the shop.
22 May 2022
Bought £300 worth of Euros
Really bad rate and wasn't told the rate won't be going back
19 March 2022
Bought £500 worth of Euros
Wanted to get euros for a holiday, looked up the rate on there site but when I got to the Darlington shop they wouldn’t honour that rate quoting a lot lower rate, not happy, I refused it and went elsewhere
12 December 2020
Sold 800 Euros
Just been into ramsdens and changed 800 euro to pounds only got 643 pounds.seems a bit light from looking everywhere else .wish I shopped around
21 October 2019
Bought £500 worth of Euros
Always good mannered staff and competitive rates
17 October 2019
Bought travel money
Always use a local branch in Cardiff to buy euros as do many friends but Ramsdens have stopped matchingthe online rate in store unless purchasing a large amount ,this takes away the the advantage of a higher rate for many people who can't access the facility of buying online very poor customer service ramsdens.