Sterling reviews

Sterling are rated Excellent in 2,033 reviews

With over 35 years experience in the foreign exchange sector, Sterling has established an excellent reputation for offering the best exchange rates and excellent customer service to a long standing and ever expanding clientele.

  • Last reviewed yesterday
  • 97% of reviews are positive
  • Replies to reviews
Reviews by rating
Excellent 92.97% of reviews are rated 5 stars 93%
Great 3.98% of reviews are rated 4 stars 4%
Average 1.13% of reviews are rated 3 stars 1%
Poor 0.59% of reviews are rated 2 stars <1%
Bad 1.33% of reviews are rated 1 stars 1%
Reviews by day

Showing reviews 1-15 of 2,033

IH
IH

Yesterday

Bought £800 worth of Japanese yen

Fast service, good rates

PN
Peter North East Lincs

Yesterday

Bought £1,000 worth of Euros

Sterling FX continues to give a good exchange value, money coming secure & on time.What more can I say, give them a try .

RC
Richard C

Yesterday

Bought travel money

Excellent service, very good rates and delivery spot on as usual.

MO
Mobina

9 October 2025

Bought Euros

This is the first time I ordered Euros online and found the website simple to use and happy with the emails received in response, so will use this site again

Sterling replied

Hi Mobina,

Thank you so much for your 5-star review! We’re delighted to hear that your first experience ordering Euros online was smooth and easy. We really appreciate your kind words about our website and communication. We look forward to serving you again soon!

Best regards,

The Sterling FX Team

IA
Ian

9 October 2025

Bought £750 worth of Euros

Used before - still good - fast reliable service - top 10 rate

Sterling replied

Dear Ian,

Thank you for your fantastic 5-star review!

We're thrilled to hear that after using us before, you still find our service to be good, fast, and reliable for your £ 750 worth of Euros. We are particularly pleased that you rate our exchange rate as a top 10 rate—providing excellent value is a key priority for us.

We appreciate your continued business!

Best regards,

The Sterling FX Team

CM
Claire Milan

9 October 2025

Bought £1,800 worth of Mauritian rupees

Excellent rate and service - ordered Monday evening and the currency arrived Wednesday. Will use again

Sterling replied

Dear Claire Milan,

Thank you for your excellent 5-star review!

We are delighted to hear that you experienced an excellent rate and service for your £ 1,800 worth of Mauritian Rupees. We are particularly pleased that your order, placed on Monday evening, arrived safely with you by Wednesday.

We appreciate your business and look forward to assisting you with your currency needs again soon!

Best regards,

Sterling FX

HM
Hugh Miller

9 October 2025

Transferred funds overseas

I have used Sterling FX for a number of years now, both for cash supply and foreign transfers. Their service is second to none. The funds are always transferred on time, and promptly. Their exchange rates are the best I have found! I would heartily recommend Sterling FX to anyone wishing to purchase currency, or make transfers abroad!

Sterling replied

Dear Hugh Miller,

Thank you for your outstanding 5-star review!

We are delighted to hear that you have been a satisfied customer of Sterling FX for a number of years, utilising both our cash supply and foreign transfer services.

Your feedback that our service is second to none, our transfers are always on time and prompt, and our exchange rates are the best you have found is highly valued. We strive to excel in both efficiency and value, and it’s wonderful to know we are meeting your expectations.

We heartily appreciate your recommendation and look forward to continuing to assist you with all your currency and transfer needs!

Best regards,

The Sterling FX Team

AN
Andrew

9 October 2025

Bought £600 worth of Euros

Used Stirling many times. Always good service

Sterling replied

Dear Andrew,

Thank you for your fantastic 5-star review!

We're thrilled to hear that you've used Sterling many times and have consistently received good service when purchasing your currency, including this recent order for £ 600 worth of Euros.

We truly appreciate your loyalty and look forward to serving you again soon!

Best regards,

Sterling FX Team

CH
Craig Harley

9 October 2025

Bought travel money

For a good number of years I have been a dedicated Travelfx customer and was going to use them for this latest transaction but for smaller cash exchanges they charge a fee of £20. I did a google search and discovered Sterling fx. Not only did they not charge for small transactions but their exchange rate was slightly better than Travelfx. The only extra charge Sterlingfx made was £6 for special delivery postage which I thought was reasonable. My first go to site for future transactions.

Sterling replied

Dear Craig Harley,

Thank you for your excellent 5-star review!

We are thrilled to hear that your Google search led you to Sterling FX and that you had such a positive first experience when buying your travel money.

We specifically aim to offer better value and are pleased that our exchange rate was slightly better than our competitor and that we do not charge a fee for smaller cash exchanges. We're also happy you found the £ 6 charge for secure Special Delivery postage to be reasonable.

We appreciate you choosing us, and we look forward to becoming your first go-to site for future transactions!

Best regards,

Sterling FX Team

JA
Jocelyn Abbey

3 October 2025

Bought Euros

The headline exchange rates are usually some of the best available and the bureau is an easy walk from home. However, the rates are only available for online orders for in-person collection using a direct bank transfer (debit cards incur a fee as do deliveries) and the process is a little off-putting. Service at the collection counter can be surly, and the need to scan a passport or driving licence is poorly explained. It is apparently required for FCA compliance, but I have never previously encountered this requirement when collecting from other exchange bureaux.

P
Paul boulton

3 October 2025

Bought £5,000 worth of US dollars

Excellent service very good rates best company i have ever used will definitely use again.

DL
David Longmate

3 October 2025

Bought £3,000 worth of Euros

I'm a regular traveller and go abroad from the UK probably 6-8 times a year. Whenever I need foreign currency I always use SterlingFX. Their service is quick, convenient and I don't even have to leave my own home thanks to their delivery service. I regularly advise people who need foreign currency fast to use them as they can deliver within a few working days usually.

NE
Neville

3 October 2025

Bought £750 worth of Euros

Easy to use, set up and delivery when required

PL
P Lewis

3 October 2025

Bought £855 worth of US dollars

I purchased US Dollars for my trip to Southeast Asia. The purchase from Fx was straight forward, if not hard to find the shop location.

However, I was not able to convert the US dollars into Indonesian dollars as the dollars was not the current series so they refused to change the US dollars. I would think that your office would issue the latest and most acceptable US dollars used around the world. As a consequence I have not been able to use the dollars and will lose the value in pounds when reconverting the dollars. Very disappointing.

SC
Simon CH

3 October 2025

Bought £2,200 worth of Australian dollars

Have used Sterling before and never had any issues.

All orders arrived in time and in denominations that were ordered.

Great service and best exchange rates on offer.

Sterling

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