Sterling are rated Excellent in 1,999 reviews
With over 35 years experience in the foreign exchange sector, Sterling has established an excellent reputation for offering the best exchange rates and excellent customer service to a long standing and ever expanding clientele.
Last reviewed 2 months ago97% of reviews are positive
Replies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 93% | |
| Great | 4% | |
| Average | 1% | |
| Poor | <1% | |
| Bad | 1% | |
Showing reviews 1-15 of 1,999
26 May 2025
Sold Egyptian pounds
Extremely Disappointing Experience
I sent a range of various currencies for a buy-back service, expecting a straightforward transaction. However, I was informed that some of the money “couldn’t be verified” — without any specific explanation or justification. When I requested further details, I received the same vague response: “We just couldn’t verify it.”
To make matters worse, they demanded a £12 postage fee just to return the supposedly unverified money. If they pull this stunt with multiple customers, they’re easily profiting under the radar.
Absolutely disgraceful behavior. Transparency and accountability are clearly not part of their business model.
Wouldn’t recommend them nor will I ever be using them again
30 January 2025
Bought £150 worth of Indian rupees
On time, but quick delivery. Excellent exchange rate.
19 August 2024
Bought £1,500 worth of Euros
Very good exchange rate .Prompt delivery will use again in the future
29 June 2024
Bought Euros
Excellent service, prompt postal delivery. Always receive the denomination size I ask for
10 June 2024
Bought £3,000 worth of US dollars
I cannot recommend Sterling enough for their excellent exchange rates and their fast delivery. Used them before and will continue to do so.
3 May 2024
Bought £1,500 worth of Euros
There was a slight glitch with my order, and all I can say is that it was sorted out so efficiently. One email and it was replied to within an hour then a follow up phone call, and then all went smoothly. Great customer service
11 January 2024
Bought travel money
Always great service, easy to order and it's not the first time we have used Sterling, that speaks a lot.
16 December 2023
Bought £750 worth of Euros
I would like to say a big thank you for my currency again coming on time no hesitation but to give you five star
6 December 2023
Bought Egyptian pounds
Very competitive exchange rate and arrived the next day, as ordered.
22 November 2023
Bought £1,200 worth of Euros
excellent next day delivery all good
22 September 2023
Bought £815 worth of US dollars
They sent me currency with very bad quality and condition looks like was shi.t on it ,many country not accept that kind of damage money...., contacted them and ingoring my email... NEVER AGAIN
18 August 2023
Bought £710 worth of US dollars
I always get the best exchange rate with Sterling, whatever the currency. On occasion I have currency size requests, Sterling attempt to comply but always keep me informed. Turns up next day nice and secure, and free if over £700.
Great
23 June 2023
Sold US dollars
Fantastic, cant recommend highly enough
13 June 2023
Bought £750 worth of Euros
We have ordered holiday money a few times from Sterling. Their service is efficient and easy. Although there can be a risk using bank to bank transfer rather than your credit card for payment, thus has never been an issue with Sterling. Delivery is quick and has always been on the date agreed
12 October 2022
Sold 20,500 Icelandic krona
Quick, competitive and efficient service.