Sterling are rated Excellent in 2,056 reviews
With over 35 years experience in the foreign exchange sector, Sterling has established an excellent reputation for offering the best exchange rates and excellent customer service to a long standing and ever expanding clientele.
Last reviewed 2 days ago97% of reviews are positiveReplies to reviews| Reviews by rating | ||
|---|---|---|
| Excellent | 93% | |
| Great | 4% | |
| Average | 1% | |
| Poor | <1% | |
| Bad | 1% | |
Showing reviews 1-15 of 2,056
24 October 2025
Bought travel money
As always brilliant and hassle free. Plus the best exchange rate.
24 October 2025
Bought £752 worth of Turkish lira
It was very easy to create an account and order online. The currency arrived exactly on time, two days later. I'd definitely use this service again.
24 October 2025
Bought £100 worth of Turkish lira
Great service as always from Sterling. Very fast processing and delivery time. Thank you.
24 October 2025
Bought £2,044 worth of US dollars
I needed a significant amount of dollars for travel cash. Sterling FX beat all the banks and supermarket rates and delivered the very next day by special delivery. I'd originally asked for a delivery date of two days away but a simple phone call rearranged the date. Simple, secure and spot on, thank you.
21 October 2025
Bought £1,200 worth of South African rand
A very efficient money exchange process, with a human touch! I’d forgotten to tick ‘small denominations’ when I completed the currency exchange form. An email to Sterling FX elicited a swift response and the problem was solved. Money arrived as arranged by Royal Mail. All very satisfactory- and a good exchange rate too! Thank you.
21 October 2025
Bought £700 worth of Euros
Never used Sterling before but after researching, they offered the best rates and free delivery. Very easy to order and currency arrived next day via Royal Mail. Will definitely use again.
21 October 2025
Bought £1,500 worth of Australian dollars
I’ve used this company for several years..as always the money has arrived on time as expected. First class service
Thank you
18 October 2025
Bought £755 worth of US dollars
Looking for US dollars Wednesday night, Sterling had best rate. Website simple to navigate and open an account. Options very clear about ways to pay and then how to obtain, collect or deliver. I opted to deliver, special delivery. So ordered late Wednesday night, the money was delivered Friday morning. Brilliant service! Highly recommend.
Hello John,
Thank you for this fantastic and detailed review! We're thrilled to hear about your experience purchasing £755 worth of US Dollars.
It’s great that our system worked so smoothly for you: securing the best exchange rate late on a Wednesday night, finding our website simple to navigate and open an account, and easily selecting Special Delivery. Confirming that your travel money was delivered Friday morning is perfect—that's the brilliant service we aim to provide!
Thank you for the highly recommendation and for choosing Sterling FX for your foreign currency needs.
The Sterling FX Team
18 October 2025
Bought £1,200 worth of Mexican pesos
Very easy and straightforward process giving very competitive r/ex
Secure delivery
Good update communications throughout the process
Hello Val,
Thank you for your fantastic 5-star review! We're delighted to hear that your purchase of £1,200 worth of Mexican Pesos was a very easy and straightforward process.
We appreciate you recognizing our very competitive exchange rates (r/ex). Our priority is making sure you get the best value for your foreign currency. It's also great to hear that our secure delivery and good update communications met your expectations throughout the process.
Thank you for trusting Sterling FX with your travel money! We look forward to your next order.
The Sterling FX Team
18 October 2025
Bought £110 worth of Czech koruna
Found them via the Martin Lewis moneysavingexpert.com site. They were the second best exchange rate, only beaten by a firm who was not FCA authorised. I just needed ~£100 worth of Czech crowns for minor purchases/tips etc and unlike others, they happy to handle a small exchange like this - many want a minimum of £250-300.
It arrived the day and time expected. Good mix of notes and now looking forward to our break.
Hello Peter,
Thank you for this wonderful and detailed 5-star review! We appreciate you finding Sterling FX via the MoneySavingExpert.com site.
We are delighted that we were the best choice among FCA-authorised currency providers for your Czech Koruna purchase. Your feedback confirms our commitment to offering highly competitive exchange rates without compromising security.
We are especially pleased that we could easily handle your small exchange of ~£110 worth of travel money. Our service is designed to be accessible to all customers, regardless of order size. Hearing that your order arrived on time with a good mix of notes is fantastic!
We hope you have a brilliant break and look forward to assisting you again for your future foreign currency needs!
The Sterling FX Team
18 October 2025
Bought £2,000 worth of US dollars
Fantastic service, not only the best exchange rate we could find on our travel money, but ordered at 2pm and received the very next day.
You cannot get a better service than this. Sterling all the way!
Hello Alan,
Thank you for the fantastic feedback and the high praise! We are thrilled to hear that you experienced a service that 'you cannot get a better service than this.'
Your comments perfectly highlight what Sterling FX strives to deliver: not only the best exchange rate you could find for your US Dollars, but incredible speed, confirming your large order of £2,000 worth of travel money was ordered at 2 pm and received the very next day.
We appreciate your loyalty and endorsement—Sterling all the way! We look forward to assisting you with all your future foreign currency needs.
The Sterling FX Team
18 October 2025
Bought US dollars
The only issue I have is that I always receive large denomination currency. I did email asking for smaller value currency but still got a mass of $100 bills. Otherwise service is fab and very easy
Hello Rebecca,
Thank you for your excellent 4-star rating! We're thrilled to hear that you found our service 'fab and very easy' for your US Dollars purchase.
We sincerely apologize that despite your request, you still received a large number of $100 bills. We know how inconvenient this can be, and we certainly strive to accommodate requests for smaller value currency.
However, as we rely on the current global cash supply and availability from our partners, we unfortunately cannot always guarantee specific denominations of foreign currency. We are pleased, though, that the overall currency exchange process was smooth, and we are reviewing our internal communication to ensure this supply reality is conveyed clearly.
Thank you for your business and for choosing Sterling FX!
The Sterling FX Team
15 October 2025
Bought £250 worth of Turkish lira
Good exchange rate, delivered next day. Does the job advertised!
Hello Jim,
Thank you for the great 5-star feedback! We're thrilled to hear that your purchase of £250 worth of Turkish Lira was delivered so effectively.
We appreciate you recognizing our service for its good exchange rate and rapid fulfillment—getting your foreign currency delivered next day is what we aim for! We're happy to hear we 'do the job advertised' consistently.
Thank you for choosing Sterling FX for your travel money!
The Sterling FX Team
15 October 2025
Bought £500 worth of Euros
Website worked really well.
Ordered and paid for my currency to be posted to me.
Arrived two days later
Couldnt be happier, excellent service.
Hello Stephen,
Thank you for your fantastic review! We're thrilled to hear that you 'couldn't be happier' with the excellent service from Sterling FX.
Your feedback confirms what we strive for: a website that works really well for ordering foreign currency and a reliable delivery process. We are delighted that your £500 worth of Euros was ordered, paid for, and arrived two days later.
We appreciate you choosing us for your travel money needs and look forward to serving you again!
The Sterling FX Team
15 October 2025
Bought £150 worth of Indian rupees
Ordered 16k rupees and asked for mixed denomination, received the money in all 500 rupee notes, sent an email but they said messaged back saying the denomination preference is not guaranteed.
Got the money on the specified date and the correct amount, so ok
Hello Michael,
Thank you for your feedback on your recent purchase of £150 worth of Indian Rupees. We appreciate you taking the time to share your experience, and we're glad to hear that you received the correct amount and that your travel money arrived reliably on the specified date.
We do apologize that we could not fulfill your request for mixed denomination notes. While we strive to accommodate customer preferences, the availability of different denominations, especially the smaller ones, is ultimately determined by the foreign currency cash supply we receive from our banking partners. Regrettably, this means we can't always guarantee specific mixes, which is why your order of 16,000 Indian Rupees arrived in 500-rupee notes.
We understand this was frustrating, but we are pleased that the core of our currency exchange service—accurate ordering and on-time delivery—worked well for you.
Thank you for choosing Sterling FX.
The Sterling FX Team