Tesco Bank are rated Average in 225 reviews
Clubcard Prices are available on Tesco Travel Money. We offer competitive exchange rates and 0% commission on foreign currency. Order and collect your cash from selected Tesco stores. Tesco Travel money ordered online or by telephone is provided by Travelex Currency Services Limited.
Reviews by rating | ||
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Excellent | 44% | |
Great | 4% | |
Average | 2% | |
Poor | 7% | |
Bad | 44% |
Showing reviews 1-15 of 225
11 March 2024
Bought Euros
Alex at your Riverside Store was so professional, polite and lovely sense of humour. Thank you.
28 January 2024
Bought travel money
I was served by Alan at the Crewe branch. He took the trouble to telephone me after I had ordered on line to find out what value notes I required. When collecting the money in store, the notes were ready and were counted clearly. Alan was extremely pleasant and helpful. This was a very pleasant experience.
20 January 2024
Bought travel money
I tried to buy £1000 of Thai Baht online with a Clubcard discount
Computer said Invalid Number
5 tries no joy
Rang Holmebush branch 3 times and after ringing for a while it cut me off every time
Eventually spoke to a human being who confirmed that my Clubcard number was correct
He agreed there was a problem with the website and suggested various technical ways to solve the problem
But after wasting well over an hour I decided NOT TO SPEND MY £1000 WITH TESCO and went to my Bank
18 December 2023
Bought travel money
Tesco at formby bypass exchange bureau. I went to get money exchanged only to be told by the woman behind counter that it was closed as she had to much work to catch up on . Have you ever heard such nonsense In all your life no wonder the country is in a mess absolutely bone idol ,never to return.
14 December 2023
Bought travel money
Yesterday I was served by Caroline at the Bletchley branch of Tesco to purchase some euros. She was very friendly and opened the kiosk up early for me. This was half an hour before she should have opened. Excellent service.
14 November 2023
Bought £500 worth of Omani rials
Ordered Omani Rial from Tesco travel money to be delivered by home delivery on Tuesday 14th November as I am travelling on Wednesday November 15th. Had day off work to be in on the 14th to be able to sign for the package. At 12.00p.m I received an sms message fro Tesco to say that my money won't be delivered today but could be 24hr delay which means it arrives after I have departed the country. No action from Tesco to help out on any alternative.
Absolutely useless service, do not use.
2 November 2023
Bought £300 worth of US dollars
Bought £300 worth of US dollars. I received most of the money in very high denominations, $100 and $50 dollar bills - absolutely useless for travelling. Will not use their service again.
17 August 2023
Bought £440 worth of Euros
Orded Euro`s online Monday evening for collection Wednesday after 3 p.m from a Local Tesco store .
Rate really good . Collected after 7 p.m from local store , asked to check correct at customer services .
Well done Tesco .
2 August 2023
Bought £300 worth of Euros
If you're a Clubcard holder you get a better rate than what's shown here, so worth checking their website. Money was at my local store the next day and even got a call from the person at the bureau to tell me it was ready and when they would be closed for lunch, breaks etc so I wouldn't be hanging around waiting when I went to collect. Can't fault in any way, will definitely use again.
24 June 2023
Bought £152 worth of Euros
Why is it when you order euros with your credit card they debit it twice. One goes on your account but the other remains in pending and takes a week to come off. This affects the funds available to use.
19 June 2023
Bought £200 worth of Euros
Ordered euros for collection after 3pm today, only to find the Bureau closed, will have to travel to the store again tomorrow and hope it will be open this time.
28 May 2023
Bought Euros
Went into Tesco Seacroft Green Foreign Exchange today to get holiday money. We wanted to get the pre-paid travel cards but were unable to as the woman behind the counter hadn't been trained to do this and wasn't confident in doing them. As a result we will have to go back. another day at some inconvenience and at an inconvenient time for my wife and I in order to get our cards sorted. What is the point in putting staff staff who aren't fully trained into this situation and expecting them to be able to do their job. The woman who served us was polite and as helpful as she could be and this complaint is no reflection on her but is aimed at management who should ensure that all staff are fully trained.
13 May 2023
Bought £500 worth of Euros
I previously used the Post Office earlier this year to buy Euros as their exchange rate was great but I was very pleasantly surprised to see Tesco's rate this week (May) was probs the best & even better than the P.O!! The online ordering service was so easy and the money arrived soon after. NO PROBS WHATSOEVER - WHAT'S NOT TO LIKE?!!
2 May 2023
Ordered a prepaid currency card
Avoid the cashpassport card. What a shambles. Obtained it in the store, added Euros to it and told to login and register the card when I got home. However, I couldn't log in, it wouldn't remember any password either, so had to call their helpline. They couldn't assist me either despite several attempts so was stuck with an unworkable card online. Had no choice but to get to a Tesco, cash it in (of course, the buy back rate is a good 32 cent more than I obtained the Euros for) ended up £40 out of pocket but at least have the majority of my funds back unlike some of the reviewers on here. Moral of the story - don't bother with travel cards from Tesco. It's cheaper to use your own debit cards even with transaction fees. Or just get cash from some place with a better reputation.
25 April 2023
Sold 117 Singapore dollars
Purchase from Tesco was great. Great rate and quick service for collection. Rate for SGP was 1.5650 on 17-3-2023.
On return from holiday I returned to sell my remaining currency. Tesco's rate for Buy SGP on the day I sold 25-4-2023, was 1.5825. rate I was given in store to sell was 1.8890. That is a spread of 16.3%. I am only glad I only returned with minimal currency.