Do you buy back Guatemalan quetzal coins?
Most suppliers do not buy back coins because they are expensive to post and difficult to exchange. However, there are some exceptions; we've indicated which suppliers accept coins in their extended descriptions which you can see by clicking 'More Details' in the results table above. If you have a large amount of coins it may be more cost-effective to sell them as scrap metal. In this case the coins are sold based on a fixed price per kilogram - please contact us for more information.
Can I sell multiple currencies at the same time?
Absolutely. Just indicate which currencies you have when you place your order and you'll be paid a lump sum for everything.
How should I post my Guatemalan quetzales?
When posting your Guatemalan quetzales you should use Royal Mail's Special Delivery service which is fully insured and guaranteed to arrive on the next working day. When you purchase Special Delivery you'll be given an option to insure the package for up to £2,500 (orders worth more than this can be split up into multiple packages) and you'll be given a receipt which contains a tracking number and proof of insurance.
The cost of Special Delivery varies depending on the amount you've insured the package for, but we estimate this cost for you in our comparison results above. You should ensure that your currency is securely packaged before you post it; we recommend you use a plastic tamper-proof envelope that you can obtain from the Post Office when you purchase Special Delivery. If you are in any doubt, just ask the Post Office clerk to check your package before you send it and they will advise you on whether it is suitably packaged and insured.
Is it safe to send Guatemalan quetzales in the post?
Yes, it is very safe. Packages sent by Special Delivery go through a more secure process than regular mail and can be tracked from the moment they enter the system right through to when they are delivered where they must be signed for by the supplier. It is very rare for Royal Mail to lose a Special Delivery package, but in the unlikely event that this does happen they will refund you the entire insured amount plus postage costs. You can also reclaim your postage costs if Royal Mail do not deliver your currency on time.
When and how do I get paid?
For orders sent by post you'll be paid by Bank Transfer within 3 working days from the day you currency is received. For orders exchanged in person you'll be paid immediately in cash.
Do I need to provide ID or any other documentation?
ID requirements and other documentation can vary from supplier to supplier so we recommend you check their website for specific instructions before you place an order.
No ID is usually required for small amounts of currency, although some suppliers may ask you to register with them online beforehand. For larger amounts you may be asked to provide some photographic ID, and for very large amounts you may also be asked to provide other documentation to verify your identity and/or the source of your funds.
What happens if the buy back rate changes before my Guatemalan quetzales have been received?
The Guatemalan quetzal buy back rate you receive will be the prevailing rate on the day your currency is received. This rate does not change significantly from day to day but it does mean you may receive slightly more or slightly less than the amount quoted today.
What happens if I dispute the amount I am offered?
The Sterling amount offered for your Guatemalan quetzales should not change significantly from the amount quoted at the time you place your order, but if you're unhappy with the final amount the supplier will arrange to return your currency minus the cost of return postage.
Can I exchange my Guatemalan quetzales for a non-GBP currency?
Most suppliers will be happy to exchange your Guatemalan quetzales for a currency other than pounds sterling. There is no formal process for this so you'll need to speak to the supplier before you place your order. It most cases this will happen as two separate orders; i.e. your Guatemalan quetzales will be bought at the buy back rate quoted and you'll receive your new currency based on their current sell rate.
What happens if my Guatemalan quetzales are old, withdrawn or out-of-date?
Every so often, a country will update it's currency and issue a new set of notes or coins whilst simultaneously withdrawing the old ones. The withdrawn currency is usually accepted for a while after the issue of the new currency to allow a for graceful transition to take place, but eventually the old currency will cease to become legal tender. Once this happens, the old currency cannot usually be exchanged.
If you have one or more old notes or coins in your buy back order, most suppliers will return the affected currency to you or arrange for it to be recycled. If you're unsure whether the currency you have is still accepted, we recommend you contact the supplier beforehand and they will gladly help you to determine its status.
Paradoxically, some suppliers actually specialise in buying back currencies that are old and withdrawn - albeit at lower buy back rates than the ones advertised here. You can find out more by checking the supplier descriptions in the results table above.
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