Dave Bailey

13th October 2018

Purchased travel money card prior to travelling for £800. Asked about charges etc before purchasing and was told that the card had no hidden cost. Well guess what total bull. The costs are a rip off, the cards could not be activated using the text option (card did not exist apparently). Once the card was activated eventually using the annoying press for options menu. I then checked the card at the ATM and found that the card was now only worth £720. Not used the card yet and lost £80 already. Spoke to the PO where purchased they really could not explain and clearly did not understand the products they are selling. I was just told the ring the number on the back of the card. When I phoned them they explained the euros purchased remain the same as on day of purchase however due the exchange rates my card value in £s would go up or down. I understand stand rates go up and down but did not expect to lose £80 sterling in 2 days. Plus the costs attached to withdrawals, unused card and closing the account. Mr Post Office is win win, were as a customer it's lose lose. I would not recommend buying a PO travel money card, just get the cash in the currency you want. At least if you get mugged they will ask for you money or you will be able to fight back.